Customer reviews from saris.com
Saris - M2 Smart Trainer - Black
Average customer rating
4.6
(90 Reviews)
Rating breakdown 90 reviews
5 Stars
61
4 Stars
23
3 Stars
6
2 Stars
0
1 Star
0
97%of customers recommend this product.
(
84 out of
87)
Customer Reviews for Saris - M2 Smart Trainer - Black
Customer Rating
5
Great trainer and warranty service
on July 27, 2023
Posted by: AFC
from Fairfax, VA
Gender:Male
I purchased my M2 in September of 2019. Overall, it has been a great trainer - good accuracy, good road feel, good simulation, and minimal footprint. I'm ~200lbs, have a 1000W sprint, and have put about 20,000 miles on my trainer in Zwift. After this usage (abuse?), a weld attaching the resistance unit to the frame failed, but even with one bracket broken, the trainer kept working (with the calibration drifting)… I didn’t discover the issue until the second weld cracked and calibration wasn’t working. An email to support, and I had a replacement frame (lifetime warranty) in less than a week. Tough product and great warranty service.
I would recommend this to a friend!
Written by a customer while visiting saris.com
Customer Rating
5
Best value in it's class
on February 6, 2024
Posted by: dgersh24
from Los Angeles, CA
Gender:Male
I've had my M2 now for about 2 1/2 years and it's by far the best trainer I've ever had...smart or not. It's durable, stable and has worked well with both Zwift and Rouvy although I dropped Zwift as it got boring with the limited courses compared to Rouvy. I do agree with other reviewers regarding setting the tension. Turning it until it clicks makes for a much harder ride, particularly when you start, and it will wear out your tires quickly. I turn it until it firmly connects with the tire and then hold the flywheel and try to move the wheel. If it doesn't slip, then it's perfect. I don't have the room for a a permanent setup so the off-wheel trainers were not an option for me...the fold-up capability of the M2 suits my needs...takes just a few minutes. This is a LOT of trainer for the money.
I would recommend this to a friend!
Written by a customer while visiting saris.com