Customer reviews from Zwilling.com
ZWILLING - Enfinigy 50-Oz. Cool Touch Kettle - Black
Average customer rating
4.8
(223 Reviews)
Rating breakdown 223 reviews
5 Stars
187
4 Stars
29
3 Stars
2
2 Stars
1
1 Star
4
97%of customers recommend this product.
(
188 out of
193)
Customer Reviews for ZWILLING - Enfinigy 50-Oz. Cool Touch Kettle - Black
Posted by: Nicolas Guntzel
Frequency of use:Daily
Verified Purchase:Yes
This is definitely the best kettle I’ve ever had. I can touch it on the outside at anytime and I won’t burn myself!! Also, it keeps the water hot for way longer than what I expected, which is great. The design is also great (not that you can do much with a kettle, but it matches my kitchen better than other ones).
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Posted by: JillMP
Verified Purchase:Yes
Stylish and well made. Exactly what I was looking for.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Posted by: Kosta
Frequency of use:Daily
Verified Purchase:Yes
It looks stylish but I wish the lid would open slightly wider
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
2
Dead after <2 years
on May 19, 2025
Posted by: Disappointed but Hopeful
Frequency of use:Daily
After ~2 years of use, our Effinigy kettle is no longer heating water. This appliance is beautiful, efficient, and quick to heat, but not sturdy enough for daily use. Have attempted to contact the maker and utilize the warranty, but am having a terrible time getting help.
Response from Zwilling.comBy Consumer Relations, May 19, 2025
Thank you for sharing your feedback with us. We're sorry to hear that the Zwilling Enfinigy 1.5 l, Cool Touch Kettle didn’t meet your expectations. Your satisfaction is our highest priority, and we stand behind the quality of our products.
Rest assured, our Support Centers dedicated consumer service representatives will be reaching out to you to provide a positive solution.
Rest assured, our Support Centers dedicated consumer service representatives will be reaching out to you to provide a positive solution.
Written by a customer while visiting Zwilling.com
Customer Rating
1
Strong metal taste and smell
on July 17, 2025
Posted by: kkww
Taste and smells like metal, like the other reviewer has mentioned. I used the same model kettle for the past 7 years and it was fine until this new one. Disappointed.
Response from Zwilling.comBy Consumer Relations, July 17, 2025
Thank you for sharing your feedback with us. We're sorry to hear that the Zwilling Enfinigy1.5 l, Cool Touch Kettle didn’t meet your expectations. Your satisfaction is our highest priority, and we stand behind the quality of our products.
Rest assured, we’ll be reaching out to provide a positive solution.
Rest assured, we’ll be reaching out to provide a positive solution.
Written by a customer while visiting Zwilling.com
Customer Rating
5
Great kettle, no problems
on August 16, 2025
Posted by: Andy Tee
Great kettle, no problems. Cool to the touch as advertised.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
on January 8, 2026
Posted by: Talin88
I filled kettle with cold water up to 1.5 litre and it boiled in under 6 minutes. Quiet boil, stylish design and Beautiful addition to our kitchen!
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com