Customer reviews from Zwilling.com
ZWILLING - Enfinigy 50-Oz. Cool Touch Kettle - Black
Average customer rating
4.8
(223 Reviews)
Rating breakdown 223 reviews
5 Stars
187
4 Stars
29
3 Stars
2
2 Stars
1
1 Star
4
97%of customers recommend this product.
(
188 out of
193)
Customer Reviews for ZWILLING - Enfinigy 50-Oz. Cool Touch Kettle - Black
Customer Rating
5
Great design and is doing its job
on July 11, 2024
Posted by: bseifert
Frequency of use:Daily
Very nice design of the product and easy to use. Water is boiling very fast and the outside stays cool.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
1
Had two of them, both broke. Don't buy!
on November 17, 2024
Posted by: MC666
First one stopped working after 13 months. Second one broke after 18 months. Only bought the second one because we have the other appliances from the same series and wanted it to look the same. NEVER AGAIN!
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, November 19, 2024
Thank you for your review and for your feedback. We are very sorry to hear about your experience. We appreciate all reviews, and we have forwarded your feedback to the appropriate brand management teams. If you are in the U.S., please email our consumer relations team directly at hello@zwillingus.com with your name and contact information, they would be happy to assist you.
Written by a customer while visiting Zwilling.com
Customer Rating
5
on December 14, 2024
Posted by: Melon111
Frequency of use:Daily
It’s quite good. Only a small part of the area in direct contact with water is plastic.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Just my cup of tea...
on December 21, 2024
Posted by: AdSea
Classic Zwilling styling and a well made product. In addition to looking great the kettle functions very well and heats water quickly.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Posted by: Anonymous
Frequency of use:Daily
Verified Purchase:Yes
Heats up super quickly and fits right in with everything else in my kitchen. Also appreciate that the materials are only stainless steel and glass.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Posted by: longlargetool
Frequency of use:Daily
Verified Purchase:Yes
better than I imagined. this will be the last kettle I'll ever buy and my kids will fight over it after I'm gone.
Written by a customer while visiting Zwilling.com
Posted by: SylwiaN
Frequency of use:Daily
Verified Purchase:Yes
I do really like my new kettle. It's stylish and yet very simple looking. I like it for so long but I was waiting for some deal.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
1
Not impressed
on January 28, 2025
Posted by: k80cur
It didn’t last more than 2 months. looks as if the power switch is not functioning.
Response from Zwilling.comBy Consumer Relations, January 28, 2025
Thank you for your review, and we’re sorry to hear about the issue with your Zwilling Enfinigy Cool Touch 1.5-L Kettle. The durability and functionality of our products are very important to us, and we sincerely apologize for the inconvenience caused by the power switch not functioning.
We encourage you to reach out to our Consumer Relations team so we can assist you further. Please feel free to contact our Consumer Support Center. Here is our link: https://www.zwilling.com/us/magazine/support-center.html Our dedicated consumer service representatives are available to assist you in any way possible.
Your feedback is valuable, and we appreciate you bringing this matter to our attention. Please don’t hesitate to contact us so we can resolve this for you.
We encourage you to reach out to our Consumer Relations team so we can assist you further. Please feel free to contact our Consumer Support Center. Here is our link: https://www.zwilling.com/us/magazine/support-center.html Our dedicated consumer service representatives are available to assist you in any way possible.
Your feedback is valuable, and we appreciate you bringing this matter to our attention. Please don’t hesitate to contact us so we can resolve this for you.
Written by a customer while visiting Zwilling.com