I love this toaster my artisan bread slices fit in very well, the only thing I would change about the toaster is the cord should be in the back instead of the front and the cord does not stay in the groves on the bottom, otherwise it's a totally great toaster!
A beautiful but dangerous toaster. It gets so hot that you can't touch the outside of it. It was a gift, used one time only, so I'm hoping that I can exchange it for one that works properly, as I didn't get a receipt and no longer have the box.
Response from Zwilling.comBy Consumer Relations, October 14, 2024
Thank you for your review and for your feedback. We are sorry to hear about your experience. Due to the metal housing and the heat development of the heating elements, the outer wall of the toaster becomes hot. When you do a lot of toasting back to back or on higher settings then the outside can get hot. We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand team for consideration. If you have any questions, please do not hesitate to reach out to our consumer relations team by email at hello@zwillingus.com they will happy to assist you.
Failed after a week. Trips the GFCI breaker in the electric circuit, indicating there is a short in the unit. Returning for refund.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, October 10, 2024
Thank you for your review and for your feedback. We’re terribly sorry to hear about your experience as this is not common. We’re extremely proud of our line of electrics and we sell hundreds of thousands of our Toasters without issue. We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand team for consideration. If you have any questions, please do not hesitate to reach out to our consumer relations team directly by email at hello@zwillingus.com.
This is an incredible toaster. I love to use it for toasting artisan breads that are oddly shaped. It is beautiful and equally functional. Looks great in my kitchen!
[This review was collected as part of a promotion.] One whole day and it's doing what it should - making even shaded toast and bagels. I replaced a revile toaster, which had a count-down led timer, showing how much time is left. A very good feature, which I do miss but this works well. I noticed the toaster itself does get warm, so it may not be the best choice if you have small kids but otherwise…. it's making toast