Customer reviews from Zwilling.com
ZWILLING - Enfinigy 4-Slice Long-Slot Toaster - Silver
Average customer rating
4.8
(596 Reviews)
Rating breakdown 596 reviews
5 Stars
494
4 Stars
81
3 Stars
10
2 Stars
5
1 Star
6
96%of customers recommend this product.
(
519 out of
538)
Customer Reviews for ZWILLING - Enfinigy 4-Slice Long-Slot Toaster - Silver
Customer Rating
1
After 3.5 years - Definitely Not Worth The Money!
on January 9, 2026
Posted by: RCDCSF
As someone who has owned this toaster for 3.5 years - believe me when I say it's not worth the money. It was good for about 2.5 years and then it started physically falling apart. Cracks in the case, it started toasting unevenly - totally not worth the money. I held on for another year candidly because of how much it cost. I couldn't even give it away for free, ended up throwing it in the trash.
No, I would not recommend this to a friend.
Written by a customer while visiting Zwilling.com
Customer Rating
2
Disappointing Build Quality
on January 4, 2026
Posted by: Brass Button
Frequency of use:Daily
Toaster looks very nice from the exterior but durability and operation have disappointed.
Toasting button / lowering mechanism failed after two years of usage and toaster became unusable. Button gets stuck. The previous two years of usage we often felt like the toaster easily burns bread instead of allowing it to brown evenly. We did not have this issue with previous toasters.
Toasting button / lowering mechanism failed after two years of usage and toaster became unusable. Button gets stuck. The previous two years of usage we often felt like the toaster easily burns bread instead of allowing it to brown evenly. We did not have this issue with previous toasters.
No, I would not recommend this to a friend.
Written by a customer while visiting Zwilling.com
Posted by: Kelli jean
Frequency of use:Daily
Verified Purchase:Yes
Love this toaster. It toasts even the largest bagels evenly. Its sturdy and consistent and has a slim profile to fit in a kitchen with limited counterspace.
Written by a customer while visiting Zwilling.com
Posted by: ChrisHTX
Verified Purchase:Yes
The Zwilling Efigny is less a toaster than a countertop SUV. It hogs space like it’s squatting rent-free in your kitchen, yet still manages to toast with all the excitement of a beige filing cabinet. The “faux stainless” exterior is plastic in metallic drag, the kind of finish that would embarrass even a budget blender. Sure, it browns bread, but so does a campfire. If you want to spend extra for the illusion of premium, this is your toaster. If you want actual stainless steel, look elsewhere.
Response from Zwilling.comBy Consumer Relations, September 15, 2025
Thank you for sharing your feedback with us. We're sorry to hear that the Zwilling Enfinigy 2 Long Slots Toaster didn’t meet your expectations. We’re proud of the Toasters and are delighted by the positive feedback we’ve received from many of our customers. That said, we completely understand that it may not meet every individual’s expectation or preference, and we’re sorry to hear that it may not work for you. We truly appreciate hearing about your experience, and we will certainly forward your feedback to the appropriate brand management team. If you have any questions, please do not hesitate to reach out to our Support Service Center. Here is our website link: https://www.zwilling.com/us/magazine/support-center.html
Our dedicated consumer service representatives are available to assist you in any way possible.
Our dedicated consumer service representatives are available to assist you in any way possible.
Written by a customer while visiting Zwilling.com
Posted by: Hannahp
Verified Purchase:Yes
Bought because it’s nontoxic, I emailed them and it’s BPA, PFAS, formaldehyde, and lead free. Absolutely love how my husband and I can make 4 toasts at once for breakfast and it toasts wonderfully everytime.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Posted by: Happy Guy
Frequency of use:Daily
Verified Purchase:Yes
Does a great job evenly toasting bread.
Bread toasts quickly. Saves time and keeps the inside of the bread tender under the crisp, toasted surface.
Electrical plug is straight rather than flat, so the cord projects vertically from the wall. This pushes the toaster far from the wall into my counter work space. Easily fixed Zwilling...
Toaster is too large. Much larger than my prior long slot, 4 slice toaster. Even the height is an inch higher than my old toaster. Smaller would be better.
The spring in the handle is too strong. It takes a lot of force to push the toast down.
Love the cancel button in the middle of the adjustment knob.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
1
Dud, flawed. Burns toast edges, center pale
on February 18, 2025
Posted by: Meadowgrass
Frequency of use:Daily
Verified Purchase:Yes
Burns edges of bread and leaves center untoasted. Others have had same problem I learned.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, February 21, 2025
Thank you for your review and for your feedback. We are sorry to hear about your experience. Our 2 extra-long slots are designed so that each accommodate 2 standard bread slices or 1 long artisanal-style bread slice. We suggest to please making sure the 3 buttons for Defrost, Warm Up, Bagels are not pushed in, when you are making regular toast. Then for regular toasting try resetting the Toaster Level by changing your desired toasting level using the Control Dial. Please take into consideration that each type of bread holds different levels of moisture and may need a different setting adjustment or may need to be toasted longer to get the desired browning. If you have any questions, please do not hesitate to reach out to our Support Center. Here is our website link: https://www.zwilling.com/us/magazine/support-center.html Our dedicated consumer service representatives are available to assist you in any way possible.
Written by a customer while visiting Zwilling.com
Posted by: cjaap
Verified Purchase:Yes
I gave away 2 toasters that just didn't work well, and was ready to splurge. for the price, it needed to be five star, and it is.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com