Customer reviews from Zwilling.com
ZWILLING - Enfinigy 4-Slice Long-Slot Toaster - Silver
Average customer rating
4.8
(537 Reviews)
Rating breakdown 537 reviews
5 Stars
444
4 Stars
74
3 Stars
10
2 Stars
4
1 Star
5
97%of customers recommend this product.
(
475 out of
492)
Customer Reviews for ZWILLING - Enfinigy 4-Slice Long-Slot Toaster - Silver
Customer Rating
5
on September 1, 2024
Posted by: TMartinez
Frequency of use:Daily
Pricey but worth it. I now have the freedom to toast what I want
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
1
Failed after a week
on October 9, 2024
Posted by: Ned Rebel
Frequency of use:Daily
Failed after a week. Trips the GFCI breaker in the electric circuit, indicating there is a short in the unit. Returning for refund.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, October 10, 2024
Thank you for your review and for your feedback. We’re terribly sorry to hear about your experience as this is not common. We’re extremely proud of our line of electrics and we sell hundreds of thousands of our Toasters without issue. We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand team for consideration. If you have any questions, please do not hesitate to reach out to our consumer relations team directly by email at hello@zwillingus.com.
Written by a customer while visiting Zwilling.com
Customer Rating
1
Overheating problems
on October 11, 2024
Posted by: Mama Latte
A beautiful but dangerous toaster. It gets so hot that you can't touch the outside of it. It was a gift, used one time only, so I'm hoping that I can exchange it for one that works properly, as I didn't get a receipt and no longer have the box.
Response from Zwilling.comBy Consumer Relations, October 14, 2024
Thank you for your review and for your feedback. We are sorry to hear about your experience. Due to the metal housing and the heat development of the heating elements, the outer wall of the toaster becomes hot. When you do a lot of toasting back to back or on higher settings then the outside can get hot. We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand team for consideration. If you have any questions, please do not hesitate to reach out to our consumer relations team by email at hello@zwillingus.com they will happy to assist you.
Written by a customer while visiting Zwilling.com
Posted by: Who is your daddy
Frequency of use:Daily
Verified Purchase:Yes
Toaster looks great and my kids love it for the perfectly toasted bagels
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Posted by: Sue from Minnesota
Frequency of use:Daily
Verified Purchase:Yes
I love this toaster my artisan bread slices fit in very well, the only thing I would change about the toaster is the cord should be in the back instead of the front and the cord does not stay in the groves on the bottom, otherwise it's a totally great toaster!
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Posted by: cjaap
Verified Purchase:Yes
I gave away 2 toasters that just didn't work well, and was ready to splurge. for the price, it needed to be five star, and it is.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
1
Dud, flawed. Burns toast edges, center pale
on February 18, 2025
Posted by: Meadowgrass
Frequency of use:Daily
Verified Purchase:Yes
Burns edges of bread and leaves center untoasted. Others have had same problem I learned.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, February 21, 2025
Thank you for your review and for your feedback. We are sorry to hear about your experience. Our 2 extra-long slots are designed so that each accommodate 2 standard bread slices or 1 long artisanal-style bread slice. We suggest to please making sure the 3 buttons for Defrost, Warm Up, Bagels are not pushed in, when you are making regular toast. Then for regular toasting try resetting the Toaster Level by changing your desired toasting level using the Control Dial. Please take into consideration that each type of bread holds different levels of moisture and may need a different setting adjustment or may need to be toasted longer to get the desired browning. If you have any questions, please do not hesitate to reach out to our Support Center. Here is our website link: https://www.zwilling.com/us/magazine/support-center.html Our dedicated consumer service representatives are available to assist you in any way possible.
Written by a customer while visiting Zwilling.com
Posted by: Hannahp
Verified Purchase:Yes
Bought because it’s nontoxic, I emailed them and it’s BPA, PFAS, formaldehyde, and lead free. Absolutely love how my husband and I can make 4 toasts at once for breakfast and it toasts wonderfully everytime.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com