Customer reviews from kitchenaid.com
KitchenAid - 4.29 Cu. Ft. Built-In Mini Fridge with Double-Drawer Refrigerator/Freezer - Custom Panel Ready
Average customer rating
2.3
(39 Reviews)
Rating breakdown 39 reviews
5 Stars
8
4 Stars
4
3 Stars
2
2 Stars
3
1 Star
22
31%of customers recommend this product.
(
10 out of
32)
Customer Reviews for KitchenAid - 4.29 Cu. Ft. Built-In Mini Fridge with Double-Drawer Refrigerator/Freezer - Custom Panel Ready
Customer Rating
1
Dud !
on January 2, 2023
Posted by: Darren123
from Toronto Ontario
This fridge is a dud -- ice maker stopped working -- the manufacturing is terrible on it -- not worth the money
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, January 3, 2023
Hello, I do apologize for the issues that are occurring with your unit. We never want that for any of our customers. If you could please email us at canadasocial@kitchenaid.com and include your name, phone number, address, model number, serial number, and your review ID 229398. We would be more than happy to look into this for you. Thanks! -Holly
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Fairly loud unit came broken.
on May 11, 2023
Posted by: Aabel
from Cincinnati
[This review was collected as part of a promotion.] Unit is fairly loud and the icemaker does not work. Taking a month to get the part in.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, May 12, 2023
Thank you for sharing your experience with us, Aabel. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 321189.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Ice maker not working
on May 12, 2023
Posted by: Wordsmith
from Colorado
[This review was collected as part of a promotion.] This new appliance was delivered and the ice maker is not working! Waiting on parts!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, May 12, 2023
Thank you for sharing your experience with us, Wordsmith. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 321827.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
ice maker not working, brand new out of packaging
on May 30, 2023
Posted by: Brad1977
from Ottawa, ON
Super bummed. Bought this and installed it. Ice maker has not worked now for 3 days. Water filter cap not the right size. Could barely get filter into place initially leaked water all over the floor. Waited, waited. No ice to be made. Paid good money for this after another reputable company unit also failed within 1 month. What is with this poor quality. Tried to schedule a service appointment online. Page is broken. Here we go again. 3 out of my last 5 appliances broke before the new smell wore off. Super disappointed.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, May 31, 2023
Hello! We would like to look into this for you! Kindly e-mail us at Canadasocial@KitchenAid.com with your model and serial number, and your phone number. Please include case #335429, in the subject line. We look forward to hearing from you! -Jasmyn
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Looks good!
on October 5, 2023
Posted by: Contractor
from South Carolina
[This review was collected as part of a promotion.] We purchased this item to install at a local bank and the refrigerator works great but the ice maker has not worked. Put a request in to have it repaired, this was 2 weeks ago. An appliance repair company came out and said that it looks like we need a computer board for it. Since then I have called several times and texted with no response. The ice machine still does not make ice. This is the reason for 3 Star Rating.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Ice Maker Does Not Work
on July 13, 2024
Posted by: chase434
from Los Angeles, CA
Ice maker is broken for the third time in less than a year. Every time a technician comes to fix it, theres a different problem. I love the look of it in our bar, but the machine is way too expensive for this many problems. I'm waiting for answer/solution.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, July 16, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 563810.
We look forward to speaking with you.
Marcos O
We look forward to speaking with you.
Marcos O
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Ice maker stopped working
on September 5, 2024
Posted by: Ambrrsn
from Anchorage, AK
Purchased the panel ready fridge/freezer and ice maker stopped working after just a few months. Can’t easily switch to a new one, as we had custom fronts made for it. Very frustrating!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 6, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 588439.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Great Unit poor Service
on July 14, 2025
Posted by: Yan M
from Laval, QC
[This review was collected as part of a promotion.] I've had this fridge freezer for about a month now. The fridge drawer has unfortunately not worked since Day 1. Freezer drawer has been fine. I understand these things can happen. Placed a service call on July 2nd the tech was unable to diagnose the issue on the spot, have not heard back since, 12 days later despite numerous calls to customer service. This is unacceptable service.
I would recommend this to a friend!
Response from kitchenaid.comBy CA Social Care, July 17, 2025
Hello Yan! We are so sorry to hear this has happened. We do not intend for any of our customers to have to experience these types of issues! If there is anything further we can assist with, please send us an email at CanadaSocial@KitchenAid.com with your model and serial number, your phone number, and your case # 292622506. Take care! -Alisha
Written by a customer while visiting kitchenaid.com