Customer reviews from kitchenaid.com
KitchenAid - 4.29 Cu. Ft. Built-In Mini Fridge with Double-Drawer Refrigerator/Freezer - Custom Panel Ready
Average customer rating
2
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
1
4 Stars
1
3 Stars
1
2 Stars
0
1 Star
6
29%of customers recommend this product.
(
2 out of
7)
Customer Reviews for KitchenAid - 4.29 Cu. Ft. Built-In Mini Fridge with Double-Drawer Refrigerator/Freezer - Custom Panel Ready
Customer Rating
1
Defective fridge
on February 3, 2023
Posted by: Helena T
from Lyme NH
[This review was collected as part of a promotion.] Sadly we bought this more than a year ago and when it finally arrived and was installed it was missing a tube from the ice maker and it flooded our home and destroyed a beautiful oak floor. We have had several unsuccesful attempts to fix it, but in the end are now waiting for a replacement fridge. Neither the appliance store nor Kitchenaid would help us with the floor and we were told to contact our home insurance. We will have to pay our deductible and are unlikely to be able to replace with an equivalent floor. And we still two years later don't have a working fridge.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, February 8, 2023
Thank you for sharing your experience with us, Helena T. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Happy - BUT.....
on June 8, 2023
Posted by: CTremodler
from North Haven, CT
[This review was collected as part of a promotion.] Really was looking forward to this appliance to give me that little bit of "extra" fridge and freezer space. It does that, but because the ice maker takes up 1/2 the freezer drawer, it makes sense to use that as the main one for the house. Unfortunately, it made two ice cubes and has stopped working. I will need to get someone in to repair after waiting for 9 months for it to come - UHG!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Fairly loud unit came broken.
on May 11, 2023
Posted by: Aabel
from Cincinnati
[This review was collected as part of a promotion.] Unit is fairly loud and the icemaker does not work. Taking a month to get the part in.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, May 12, 2023
Thank you for sharing your experience with us, Aabel. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 321189.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
4
It is good
on October 9, 2023
Posted by: Awall
from Charlotte
[This review was collected as part of a promotion.] I really like my refrigerator/freezer drawers. This is my second set as the first did not work. This set seems to work. The only issues I have found is some of the items in the refrigerator tend to freeze if way back and the freezer tends to pull ice to the back of the machine where I can’t get to it rather than stop making it. The freezer does work and the refrigerator is nice-
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love it!
on July 15, 2022
Posted by: Mia123
from Ponte Vedra Beach, Fl
[This review was collected as part of a promotion.] I don’t know how we lived without these fabulous drawers. Highly recommend them.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Bummed
on March 19, 2024
Posted by: Careym
from MO
[This review was collected as part of a promotion.] This hasn’t worked since we bought it. We’ve had the repairman here 3 times and it still doesn’t work. We have asked the place where we bought it if they would just replace it.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, March 20, 2024
Thank you for sharing your experience with us, Careym. We apologize for the concerns that you are experiencing with your refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram https://www.instagram.com/kitchenaidusa/ . When responding please include your contact information and reference Case # 504325.
We look forward to speaking with you.
We look forward to speaking with you.
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Doubt I will ever buy another Kitchenaid appliance
on May 8, 2024
Posted by: gpe1
from Oxford MS
[This review was collected as part of a promotion.] Well ice maker number 6, after the original unit, three replacement units, and two ice maker replacements, plus several unsuccessful service calls, I finally have ice after almost two years. Of course that's only been for about a month...so we'll see how long it holds.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, May 9, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 533077.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
on October 9, 2024
Posted by: rickusc
[This review was collected as part of a promotion.] Brand new unit. Doesn’t work. Worse service EVER. Wish I had not bought your product. The difference between you and my Sub Zero & Wolf products And SERVICE is Night and Day.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, October 10, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Refrigerator and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 606220.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com