Customer reviews from lenovo.com
Lenovo - G27-20 27" IPS LED FHD G-SYNC Compatible FreeSync Gaming Monitor Height Adjustable (DisplayPort, HDMI) - Black
Average customer rating
4.4
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
8
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
1
86%of customers recommend this product.
(
6 out of
7)
Customer Reviews for Lenovo - G27-20 27" IPS LED FHD G-SYNC Compatible FreeSync Gaming Monitor Height Adjustable (DisplayPort, HDMI) - Black
Posted by: gere24
Verified Purchase:Yes
Good value for the low priced segment of the market
Written by a customer while visiting lenovo.com
Posted by: Edar
from Edmonton, AB
Verified Purchase:Yes
(This review was collected as part of a promotion.) Great monitor for extending displays. I use it for work and find it large enough to manage multiple systems.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: DenisP
from Ottawa
Verified Purchase:Yes
(This review was collected as part of a promotion.) The Lenovo G27-20 27" is exactly what I was expected. This monitor coming with a DP cable is also an advantage over de HDMI cable that is shipped with some others.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
I Regret Buying This
on May 31, 2021
Posted by: Denny889
from Alberta
Gender:Male
Bought this monitor 2 weeks ago and was delivered in just a few days. I was expecting 144Hz as advertised but its stuck at 60Hz. The navigation buttons of the monitor are placed awkwardly at the back and do not line up with the OSD's up/down/enter location. Specifically, the on-screen display would show up on the bottom-right corner of the screen with the buttons supposedly to the right and behind the monitor but in reality its about an inch higher so its pretty much you have to feel and count the button's location - its very frustrating when you want to hit enter but hit power button instead so you have to do it all over again. Grrrr!!
Also, the monitor's brightness and contrast selections were greyed out which I don't think is the monitors problem but thought of mentioning it just the same.
Anyway, after troubleshooting as much as I could about the 60Hz (going as far a getting new DP cables in case that was the issue) I asked for support by the 3rd day of using it I contcted them via email bec it could just be a setting on my computer but the reply I got back was Warranty asking me to send them the serial #, pictures, etc. I did so and have not heard back in 6 days.
So one week of use, I want to return this thing. But gave it to a family member instead since they wanted a bigger screen to watch videos and 60Hz was not an issue. Still a Lenovo sale, I guess.
Lastly, I just wanted to say that this is my first purchase of a Lenovo item and wanted it to be good but sadly it fell short of expectation - product-wise and customer service-wise.
First impressions last and this one thing will forever be my impression of what Lenovo is.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, June 4, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience as we look to provide our customers with a positive experience. In looking to accommodate your needs, please check out more options on our website at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com