Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Extreme Gen 3 15.6" 4K Ultra HD Touch-Screen Laptop - Intel Core i9-10885H - 32GB Memory - 2TB SSD - Midnight Black
Average customer rating
4.4
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
64
4 Stars
25
3 Stars
5
2 Stars
3
1 Star
5
82%of customers recommend this product.
(
74 out of
90)
Customer Reviews for Lenovo - ThinkPad X1 Extreme Gen 3 15.6" 4K Ultra HD Touch-Screen Laptop - Intel Core i9-10885H - 32GB Memory - 2TB SSD - Midnight Black
Posted by: Charles Sinsofsky
from Maple, Ontario, Canada
Verified Purchase:Yes
[This review was collected as part of a promotion.] I received the laptop. The packaging was really designed to protect the laptop; as I configured mine this was on the top scale of cost, so I was very pleased with this protection as it was shipped to me. Once I had it up and running, the first thing obviously noticed is the excellent screen, the colors and clarity is simply amazing. As I configured my laptop with the 4k OLED display, the screen is excellent. The speed of the machine equally matched my expectations, as I am running the I9 CPU. I really like the camera based login to Windows 10, it recognizes my face every time, i do not even have to directly look at it, excellent. Lastly the weight of the laptop is certainly a welcome addition, my previous laptop was heavier, and this Carbon covered laptop is really thin and quite light !! -- excellent work - Highly recommended.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: HatchTime
from Toronto, Ontario
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent laptop that provides to ability to really load it up - i9, 64Gb RAM, dual hard drives! Most laptops don't come anywhere near these specs.
I just wish Lenovo would finally reverse their Fn and Ctrl keys.
Written by a customer while visiting lenovo.com
Posted by: BlueSky
from Calgary, AB
Verified Purchase:Yes
I purchased this laptop a little more than one months ago. At this price, I am expecting a high quality computer. However, this laptop is malfunctioned. After being turned on, the laptop sometimes will go to the sleep mode and can't be waken up.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, April 5, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: P Holloway
Verified Purchase:Yes
[This review was collected as part of a promotion.] Right out of the box, it won't charge! For the first week I kept it plugged in and worked from a desk. I then ran the battery down working remotely, and when I returned I plugged it in overnight to charge it for the first time. In the morning, the battery was still at around 20% so I figured I didn't have the plug in tightly. Moved it to a different outlet and continued to use it plugged in, not noticing over the next few days it was not increasing at all. It wasn't decreasing, it just wasn't charging. After I noticed it, I checked the interwebz and sure enough, it's a common problem (come on... isn't it 2021? I don't have a robot butler but at *least* my laptop should charge!). Turns out you have to jump to BIOS and disable the battery... which yes, I know sounds counterintuitive, but there you have it.
Disabled the battery via BIOS (Unplug -> Search -> Settings -> Update & Security -> Recovery -> Restart Now -> Entire BIOS mode -> Navigate to Power -> Select Disable Battery -> Once laptop shuts down, wait 30 seconds, plug back in and turn on)
Once you do this, it will charge, and the battery still works (so you can use it unplugged). Don't ask me why "disabling the battery" doesn't actually "disable the battery". Whatever. It works now.
Otherwise the screen is awesome (OLED), keyboard is awesome, and time will tell for the rest of it.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, April 5, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for your inconvenience.
Also, our Technical Support can be accessed at https://support.lenovo.com/ca/en/.
Very Respectfully,
Adrian_Lenovo
Also, our Technical Support can be accessed at https://support.lenovo.com/ca/en/.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Marc Andre
from Montreal
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good laptop with a slick casing. Lighter than I thought. Battery life is decent depending on the task.
Pretty satisfied!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Slybus
Verified Purchase:Yes
[This review was collected as part of a promotion.] Pretty powerful computer and nice looking. Best ever had.
Written by a customer while visiting lenovo.com
Posted by: MatBoul
from Montréal, Qc
Verified Purchase:Yes
[This review was collected as part of a promotion.] One of the best laptop I used in the last ten years. A lot of port, screen and image are amazing. I recommand Lenovo X1 Extreme
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Carbon extreme
from Alliston
Verified Purchase:Yes
[This review was collected as part of a promotion.] The computer performs very well and the carbon outside is a very nice design.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com