Customer reviews from lenovo.com
Lenovo - ThinkPad X1 Extreme Gen 3 15.6" 4K Ultra HD Touch-Screen Laptop - Intel Core i9-10885H - 32GB Memory - 2TB SSD - Midnight Black
Average customer rating
4.4
(102 Reviews)
Rating breakdown 102 reviews
5 Stars
64
4 Stars
25
3 Stars
5
2 Stars
3
1 Star
5
82%of customers recommend this product.
(
74 out of
90)
Customer Reviews for Lenovo - ThinkPad X1 Extreme Gen 3 15.6" 4K Ultra HD Touch-Screen Laptop - Intel Core i9-10885H - 32GB Memory - 2TB SSD - Midnight Black
Posted by: Frank 2021
Verified Purchase:Yes
I'm returning X1 Extreme due to low cam resolution
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, January 14, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Also, please check out more options on our website at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Also, please check out more options on our website at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Customer Rating
1
2 repair calls in 2 months, worst battery ever
on March 4, 2021
Posted by: QR123
from Victoria BC
1. blue screen of death video tdr failure - replace board
2. docking station stop detecting- thunderbolt controller failure
3. battery life - its a joke almost, 4hrs of youtube
2. docking station stop detecting- thunderbolt controller failure
3. battery life - its a joke almost, 4hrs of youtube
3 grands to the garbage. Disrupting work on a daily basis
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, March 4, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. For your battery, please utilize this link https://support.lenovo.com/jp/th/solutions/ht063051.
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Also, our Lenovo Vantage app allows you to update drivers, run device diagnostics and take advantage of other tools to get more out of your device. Please access this link in regards to Lenovo Vantage https://support.lenovo.com/by/en/solutions/ht505081 as well as this link for a video overview https://www.youtube.com/watch?v=e2_hmA_XHs0.
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: question12345
from Ontario, Canada
Verified Purchase:Yes
[This review was collected as part of a promotion.] Feels great - upgrading from an X1 Carbon 4th Gen.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Gord H
from Newmarket
Verified Purchase:Yes
[This review was collected as part of a promotion.] I was looking for a powerful, expandable, laptop with a durable case. The Thinkpad X1 seemed to fit the bill. I am very pleased with my purchase.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, August 20, 2021
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Siva Dh
from Toronto, ON
Verified Purchase:Yes
[This review was collected as part of a promotion.] I get about 4 hours on the default Windows install in light-weight tasks. It's the graphics card that needs a lot of battery, and I can't seem to undervolt using XTU. I think that's cuz of Plundervolt.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Ed Yan
from Vancouver BC
Verified Purchase:Yes
[This review was collected as part of a promotion.] Meet all I need, very beautiful and powerful laptop, thank you Lenovo.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: DavorP
from Ottawa ON
Verified Purchase:Yes
Such an expensive laptop has no lit keyboard? Disappointing
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, December 11, 2020
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Also, in looking to better accommodate your needs, please check out more options on our website at https://www.lenovo.com/ca/en/pc and contact our sales team for assistance at 1-855-253-6686.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: echarp
from Toronto, ON
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is not my first Lenovo Thinkpad but I am very happy with this latest version I recently bought. It's fairly thin compared to previous version I have owned. The screen quality is really great. Overall very happy with my purchase.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com