Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Stainless Steel
Average customer rating
3.7
(352 Reviews)
Rating breakdown 352 reviews
5 Stars
152
4 Stars
83
3 Stars
35
2 Stars
36
1 Star
46
70%of customers recommend this product.
(
198 out of
282)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Stainless Steel
Customer Rating
3
Minimal
on April 5, 2024
Posted by: Reeter11
Very basic model. No short or quick wash, no heated dry except on 2.5 hour heavy wash setting. Rinsed my dishes before using dishwasher and they did not come out clean.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, April 5, 2024
We are happy to provide guidance with this dishwasher. This unit was designed with simplicity and ease of use in mind, so this dishwasher does not have a boatload of features for cleaning. We recommend running the Normal wash cycle again, and if your dishes are still dirty, service may be needed to properly diagnose the reason why your dishes are not getting clean. If needed, tou can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
2
Why build a dishwasher that doesn’t dry the dishes
on May 14, 2024
Posted by: KBCH
I agree with so many of the negative reviews. This dishwasher has a very long cycle but it does not include drying the dishes, especially plastics. It doesn’t help to just leave the door after the cycle is finished. Somehow the very wet dishes remain that way. I’m not even certain if it’s using hot water?
I’ve seen reviews where you’ve left help guides but I can’t access them.
I’ve seen reviews where you’ve left help guides but I can’t access them.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, May 15, 2024
We'd like to assist you with your dishwasher. This unit includes a dry boost option (for heavy cycles) and a heated dry option (for normal cycles). For more information on these features and how they work, please refer to page 6 of the owner's manual. Here is the link: https://products-salsify.geappliances.com/image/upload/s--KAwIFvFE--/wt9masbafxuwkabch2ql.pdf?_ga=2.29023164.1611439165.1715606213-1734451522.1686318769
If the dishes still won't dry even when these options are selected, please refer to the troubleshooting on page 20.
If the suggestions above don't seem to help, you can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
If the dishes still won't dry even when these options are selected, please refer to the troubleshooting on page 20.
If the suggestions above don't seem to help, you can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
It’s a biosphere.
on June 23, 2024
Posted by: Anonymous1000
There is no steam vent on this dishwasher, so it stays wet inside, and dishes never dry. Even the no-heat dry option on other dishwashers allows dishes to dry, with water evaporating & exiting through a vent. People will leave the dishwasher door open in an effort to get the inside & their dishes dry, & someone will inevitably trip over the door & be seriously hurt as a result. It’s a tragedy waiting to happen. GE should be ashamed for putting out this piece of garbage.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, June 25, 2024
We want to help out with your dishwasher not drying well. You can check through the following article for tips that can help maximize your performance. (https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451). If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
4
Great basic dishwasher.
on June 30, 2024
Posted by: Adam Wap
from Atlanta, GA
This is a great basic dishwasher that cleans and drys well while being relatively quiet - unfortunately it omits a few basic settings that previously were standard even on basic models such as selectable heated dry (see below) and a rinse only mode to give dirty dishes a quick rinse when you aren't ready to run a full load.
First I want to dispel some misinformation on prior reviews. This does have heated dry on both the Normal and Heavy cycles, unfortunately it is not selectable so it is always heated dry on both cycles. To avoid the heated dry you must use the 1 hour cycle. Dry works great on ours as long as we have rinse aid in the dispenser, drying performance is severely impacted when the dispenser goes dry.
One other personal recommend is to clean the filter regularly, it is a very fine filter and it gets caked up quickly which will cause smells between use and poor washing performance. Fortunately GE made it a cinch to remove the filter and rinse it out, takes maybe 1-2 minutes max so I give it a good rinse every week. If you untwist the "basket" inside the fine filter it makes it easier to get the inside of the fine mesh filter clean.
Bonus note. While this dishwasher is not meant to have the 3rd rack which is standard/available on higher end models it has the mounting points to install the one you can buy from GE which I did. It allowed me to store the utensil basket and open up room on the lower rack and use the 3rd rack for utensils, it does eat into the 2nd rack space but the rack easily slides out if you need the extra height on 2nd rack. Cheap and easy upgrade to this basic dishwasher.
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on July 17, 2024
Posted by: Sammy I q
It's not working properly, dishes stay wet after it's done
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, July 18, 2024
We want to help out with your dishwasher not properly drying. We suggest checking through the following article, as it goes over helpful tips that can maximize the drying cycle. (https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451). If you are still noticing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
2
Work in the dry portion of the process.
on August 14, 2024
Posted by: Great washer poor dryer
from Cumberland Furnace TN
It washes great however the dry portion of it is horrible! The dishwasher does not dry them,
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, August 15, 2024
We're sorry to hear that your dishwasher does not dry. If the dishes are not drying dishwasher properly, please take a look at the link below for troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Written by a customer while visiting geappliances.com
Customer Rating
1
Wash fine but does not dry
on August 20, 2024
Posted by: Faulty drying
This dishwasher does not dry the dishes. It washed fine but does not dry the items.
Response from geappliances.comBy Tierra, GE_Appliances, August 21, 2024
We're here to support you with your dishwasher. We do see that a service appointment has been scheduled and you've been been working with our Consumer Relations team on this. We're confident the issue will be resolved by a certified technician. Please continue to work with your assigned agent.
Written by a customer while visiting geappliances.com
Customer Rating
1
Didn’t even make it 2 years
on October 2, 2024
Posted by: JIMMYraynor
from Green Bay
Product lasted a year and a half before the control board went bad. Cheaper to just buy something else than to fix. Won’t be going with GE again.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, October 3, 2024
Allow us to lend a hand with your dishwasher control board. Expect an email from one of our team members soon to gather further information. Please reply when you can.
Written by a customer while visiting geappliances.com