Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Stainless Steel
Average customer rating
3.7
(352 Reviews)
Rating breakdown 352 reviews
5 Stars
152
4 Stars
83
3 Stars
35
2 Stars
36
1 Star
46
70%of customers recommend this product.
(
198 out of
282)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Stainless Steel
Customer Rating
2
Clean dishes
on October 6, 2023
Posted by: Pharmic
Rather disappointed in fact. Inside cabinet remains damp for days. But note that at least the dishes and table ware are dry.
We place a towel in the door to allow air to circulate and dry the inside.
The man that GE sent to us however was a man who knew his stuff. Much appreciation. He took the time to explain some details of our unit that will help us to work with the unit.
We place a towel in the door to allow air to circulate and dry the inside.
The man that GE sent to us however was a man who knew his stuff. Much appreciation. He took the time to explain some details of our unit that will help us to work with the unit.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
1
Response from geappliances.comBy GEAppliances, Devin, October 7, 2023
Good morning,
Thank you for taking the time to leave a review on your new GE Appliances built- in dishwasher. We are sorry to hear that you are not completely satisfied with your dishwasher due to the tub being damp for days after use. Water settled in the bottom of the dishwasher (usually 1-2 cups) at the end of the wash cycle is normal. This water helps to keep the pump seal lubricated. Water should not be as high as the front of the center raised island in the bottom of the tub.
We are happy to hear that the GE Appliances technician was helpful and answered any questions or concerns you had. If you should ever have any questions on how to operate your dishwasher, please refer to the owners manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--KAwIFvFE--/wt9masbafxuwkabch2ql.pdf?_ga=2.4232561.393040659.1696263189-1100713441.1674245189
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on your new GE Appliances built- in dishwasher. We are sorry to hear that you are not completely satisfied with your dishwasher due to the tub being damp for days after use. Water settled in the bottom of the dishwasher (usually 1-2 cups) at the end of the wash cycle is normal. This water helps to keep the pump seal lubricated. Water should not be as high as the front of the center raised island in the bottom of the tub.
We are happy to hear that the GE Appliances technician was helpful and answered any questions or concerns you had. If you should ever have any questions on how to operate your dishwasher, please refer to the owners manual at the link below:
https://products-salsify.geappliances.com/image/upload/s--KAwIFvFE--/wt9masbafxuwkabch2ql.pdf?_ga=2.4232561.393040659.1696263189-1100713441.1674245189
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Not Impressed
on October 8, 2023
Posted by: tashaslivn
from Memphis, TN
I received this dishwasher as a replacement from my home warranty company. I am not impressed at all. It does not dry at all!! Very disappointed that this is what GE has come to. I want my 20 year old dishwasher back.
Features
1
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances, October 9, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We are really sorry to hear about this dishwasher not drying well. That is not something we expect.
We're going to share one of our support articles that goes over some troubleshooting that can help with getting the best drying performance. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451). If you are still experiencing issues, then we suggest getting one of our technicians out to check this. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
We're going to share one of our support articles that goes over some troubleshooting that can help with getting the best drying performance. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451). If you are still experiencing issues, then we suggest getting one of our technicians out to check this. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Low cost and looks it.
on December 2, 2023
Posted by: sharon0804
from Dover, DE
I understand that new construction homes use low quality appliances to save costs and this dishwasher is an example of this practice. This dishwasher does wash the dishes but is flimsy and has no upgrades like easier to read and use controls or inserts to keep the flatware separated. I don't expect this to last very long.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, December 11, 2023
Hi there - Congratulations on your new home! Thank you for taking the time to leave us a review. We are so sorry that this dishwasher has not lived up to your expectations due to the quality of the appliance. This is not the consumer experience that we strive for with this dishwasher, and we will be sure to share this feedback with our product design teams for review.
We appreciate you choosing GE Appliances for your home, and we are confident that this unit will serve you for many years to come. - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home, and we are confident that this unit will serve you for many years to come. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Bad set up
on December 23, 2023
Posted by: Jim64
from Texas
Very Noisy. Not sure that i like the way the bottom tray is set up. Rack is set up with way to many plate racks. It make it very hard to wash bowls or other large items.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, January 5, 2024
Hi there,
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that your dishwasher is louder than expected.
There are a few noises heard when the dishwasher is in use. We recommend taking a look at the link below for normal sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
We recommend referring to this link for some helpful loading tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19573
If you have any further questions or concerns, please let us know. We appreciate you being the best part of our GE Appliances family.
-Charlie@GEAppliances
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that your dishwasher is louder than expected.
There are a few noises heard when the dishwasher is in use. We recommend taking a look at the link below for normal sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
We recommend referring to this link for some helpful loading tips:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19573
If you have any further questions or concerns, please let us know. We appreciate you being the best part of our GE Appliances family.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Budget Option
on February 10, 2024
Posted by: Matthew1128
This item was purchased on a tight budget. Got on sale. The unit was relatively easy to install with no issues. I recycled the sound blanket from my old dishwasher, so the operation was nice and quiet. I have used it 3 times so far, and have always used the Heavy Duty cycle. The dishes came out perfectly clean each time, and completely dry. I saw some mixed reviews on bad drying capabilities, but I did not experience this with my unit when using the HD cycle, and when dishes and silverware were loaded properly per instruction materials. It possesses basic features, but that’s exactly what I was looking for. I find the more bells and whistles an item has, the more opportunity for things to fail. If you like “over engineered”appliances, you will probably be unhappy with this unit. I can not attest to reliability or longevity as it’s less than a month old, but hopefully it will last.
Written by a customer while visiting geappliances.com
Customer Rating
2
Glad I didn't pay for it
on February 27, 2024
Posted by: Alibooboo
from Ormond Beach, Florida
Since the apartment maintenance team installed it, it may not be the machines fault, but there is always water left in the filter area, and condensation everywhere when it's done washing. It makes a loud noise in the beginning during fill.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, February 29, 2024
We'd like to help with your dishwasher. Here is some information about water in the tub of the dishwasher: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16573
We recommend taking a look at the link below for normal sounds:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We recommend taking a look at the link below for normal sounds:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
3
Piece of junk
on March 14, 2024
Posted by: Mjfbear
Doesn't dry dishes. Bottom rack goes crooked pushing it in and today two rollers came off
Response from geappliances.comBy Adrian, GE_Appliances, March 15, 2024
We are happy to assist you with your dishwasher. We have provided some tips at the link below to avoid poor drying in your dishwasher, and we have provided some tips for helping your racks slide out seamlessly here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988&_ga=2.18875579.20040398.1710168052-507723860.1707936747
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.19844411.20040398.1710168052-507723860.1707936747
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.19844411.20040398.1710168052-507723860.1707936747
Written by a customer while visiting geappliances.com
Customer Rating
3
It works
on March 28, 2024
Posted by: Yyur
from Iowa
Gets the job done in 1 hour. Wish there was a short wash or rinse only feature.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, March 29, 2024
Your feedback is extremely important to us. With this in mind, we are going to to note this down for review. We can definitely understand the need for quicker wash cycles.
Written by a customer while visiting geappliances.com