Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Stainless Steel
Average customer rating
3.7
(352 Reviews)
Rating breakdown 352 reviews
5 Stars
152
4 Stars
83
3 Stars
35
2 Stars
36
1 Star
46
70%of customers recommend this product.
(
198 out of
282)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Stainless Steel
Customer Rating
2
Questionable performance
on June 6, 2023
Posted by: creekside canyon lodge
from cedar run, pa
Product has not performed well. Cylcles not completing. Soap dispenser not opening
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, June 8, 2023
Hello,
We are sorry to hear that you are experiencing these issues with your new GE dishwasher. This is certainly not normal operation nor the quality that we expect. In this case, we recommend taking advantage of your 1-year manufacturer's warranty and scheduling a service appointment with GE Appliances Factory Service Team. We are confident they can accurately diagnose and repair the issue at-hand.
You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review!
-Devin@GEA
We are sorry to hear that you are experiencing these issues with your new GE dishwasher. This is certainly not normal operation nor the quality that we expect. In this case, we recommend taking advantage of your 1-year manufacturer's warranty and scheduling a service appointment with GE Appliances Factory Service Team. We are confident they can accurately diagnose and repair the issue at-hand.
You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice quit dishwasher easy to use.
on June 6, 2023
Posted by: WB44
from Winston
It took some reading of the manual how to load but once you get the hang it is very functional and flexible.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on June 8, 2023
Posted by: Onxy
from Virginia Beach va
Nice and simple serves the use that I needed. Does a great job of cleanining
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Simple But Great!
on June 12, 2023
Posted by: JennyeK2
from St. Augustine, FL
I love how simple it is. I mean, all we want to do is get our dishes clean, right? The only complaint I have is that it could be a little hotter in the dry cycle. But that's not a deal breaker.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Not perfect
on June 20, 2023
Posted by: Ann82
Directions were not clear enough and sometimes dishes not as clean as I’d like. Had trouble starting it but the service was fast and excellent
Written by a customer while visiting geappliances.com
Customer Rating
1
DISSAPOINTED
on June 22, 2023
Posted by: EMMKAY
from Brooklyn, Ny
Bought this machine about a month ago, I am very disappointed, it takes over 2 hours till ends. I pre-rinse before loading, dishes, pots silverware comes out dirty, tried cleaning filters, nothing helps. I have an older GE model with only one row of spray that I use for my dairy dishes, comes out sparkling clean.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
5
Value
5
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 23, 2023
Greetings! Thank you for taking the time to provide us with your valuable feedback. We are so sorry to hear that this dishwasher has not lived up to your expectations. This is in no way the consumer experience that we strive for. This is also not normal operation for this dishwasher. We recommend scheduling an in-warranty service with one of our certified technicians to get this cleaning issues resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm . We appreciate you choosing GE Appliances for your home, and we are confident our technicians will be able to get your dishwasher back up and running as quickly as possible! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t buy it!
on June 24, 2023
Posted by: Cleaning by hand
Worst dishwasher ever. Cheap in every way. Plastic shell, plastic door, plastic hardware. Switch broke after one use. Trays bind. Soap dispenser doesn’t work.
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 26, 2023
Hello,
We're sorry to hear that you are less impressed with your dishwasher.
If the soap dispenser does not open, we recommend referring to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18903
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please contact us again if you have additional questions or concerns. Kind regards -Charlie@GEA
We're sorry to hear that you are less impressed with your dishwasher.
If the soap dispenser does not open, we recommend referring to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18903
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please contact us again if you have additional questions or concerns. Kind regards -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Satisfactory, not great.
on July 3, 2023
Posted by: Nancy Eustis
The dishes are still wet when the cycle is complete, even when rinse aid is added.
Response from geappliances.comBy Jonathon@GEA, GE Appliances , July 6, 2023
Hello - Thank you so much for taking a moment to get in touch and share your review. We're sorry that this model hasn't exceeded your expectations.
We know how important it can be to have those dishes dry and we do have some tips that can potentially help out. We're going to share a link to one of our support pages that goes over a lot of information. Here is the link: https://repair.geappliances.com/resources/faq/why-is-my-dishwasher-not-drying
Let us know if you have any other questions, we are always happy to help. - Jonathon@GEA
We know how important it can be to have those dishes dry and we do have some tips that can potentially help out. We're going to share a link to one of our support pages that goes over a lot of information. Here is the link: https://repair.geappliances.com/resources/faq/why-is-my-dishwasher-not-drying
Let us know if you have any other questions, we are always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com