Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Stainless Steel
Customer Rating
5
Great Service
on January 11, 2023
Posted by: Valkary
from Ga
The two guys that delivered and installed my dishwasher we’re both polite, well spoken and very efficient. The disruption was minimal with very little fuss. They got on with what they had to do without being intrusive.
It is the worst GE product I have ever used! I live in an apartment and the maintenance crew installed it improperly for one and the dishwasher does not have a dry cycle button. Every time I was dishes, the tub is always dripping wet and never dries. I found mold growing on my clean dishes the second time I used the dishwasher!! It's the most basic model and the worst one yet!!!
No, I would not recommend this to a friend.
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Response from geappliances.comBy Krystal@GEA, GE_appliances, January 14, 2023
Greetings- We are sorry to hear that you are experiencing drying issue with your new dishwasher. We know what a headache it can be to have your dishes not drying properly. Please review the following article on some tips to help with problem.
This range replaces my 15 year old GE range which still worked wonderfully. I gave it to my daughter that had no range in her new home. I love my new range! The 2 large coils are wonderful (my old range only had 1). It took a bit to get used to the pre heat feature but when I did I really liked it. I can’t wait to use the self cleaning mode
I took 3 hours to install this dishwasher perfectly. Pushed the power button… made some noise and went to error mode. Spent another couple hours to see if it would work… nope. What a waste
No, I would not recommend this to a friend.
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Response from geappliances.comBy Matthew@GEA, GE_Appliances, December 13, 2022
Greetings! We understand just how exciting it can be to use a new dishwasher for the first time! Because of this, we would like to apologize for any inconvenience or disappointment you’ve experienced.
We highly recommend taking advantage of your warranty by scheduling service with a GEA technician. You can schedule service by calling 1-800-432-2737 or by visiting this page on our website: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and we look forward to hearing from you. If you ever need assistance in the future, please know that you can always reach out to us! Wishing you well – Matthew@GEA
So many issues! It does not dry the dishes at all even on the Heavy Cycle which has Dry Boost Technology. What is Flood Protect Water Leak Detector? This leaked first run! It did not cancel the cycle or blink lights or sound an alert tone! Local store sent repairman so it doesn’t leak now. But it holds water in filter. So the filter is now moldy.
No, I would not recommend this to a friend.
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Response from geappliances.comBy Pablo@GEA, GE Appliances, October 31, 2022
Hello - we're very sorry to hear that you've had to experience this situation with your dishwasher. We know this isn't ideal after such little time, and we completely understand your disappointment. Please know we will share your thoughts with our product and design teams for future design consideration.
If you believe your dishwasher isn't drying properly, we recommend referring to the following article for potential causes, and solutions, for this concern: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451 Also, the filters in your unit should be cleaned every other month, or more often depending on usage. You can learn more about cleaning the filters on page 18 of the owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf
If you believe your situation to be abnormal, we recommend taking advantage of your warranty and scheduling a service appointment. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
You can also reach out to us on social media if we can help with any other questions or concerns. Take care.