Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Stainless Steel
Customer Rating
1
The worst, installed it, didn’t work
on December 10, 2022
Posted by: Dragonboymike
from Madison ct
I took 3 hours to install this dishwasher perfectly. Pushed the power button… made some noise and went to error mode. Spent another couple hours to see if it would work… nope. What a waste
No, I would not recommend this to a friend.
Features
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Performance
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Quality
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Value
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Response from geappliances.comBy Matthew@GEA, GE_Appliances, December 13, 2022
Greetings! We understand just how exciting it can be to use a new dishwasher for the first time! Because of this, we would like to apologize for any inconvenience or disappointment you’ve experienced.
We highly recommend taking advantage of your warranty by scheduling service with a GEA technician. You can schedule service by calling 1-800-432-2737 or by visiting this page on our website: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and we look forward to hearing from you. If you ever need assistance in the future, please know that you can always reach out to us! Wishing you well – Matthew@GEA
So many issues! It does not dry the dishes at all even on the Heavy Cycle which has Dry Boost Technology. What is Flood Protect Water Leak Detector? This leaked first run! It did not cancel the cycle or blink lights or sound an alert tone! Local store sent repairman so it doesn’t leak now. But it holds water in filter. So the filter is now moldy.
No, I would not recommend this to a friend.
Features
2
Performance
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Quality
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Value
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Response from geappliances.comBy Pablo@GEA, GE Appliances, October 31, 2022
Hello - we're very sorry to hear that you've had to experience this situation with your dishwasher. We know this isn't ideal after such little time, and we completely understand your disappointment. Please know we will share your thoughts with our product and design teams for future design consideration.
If you believe your dishwasher isn't drying properly, we recommend referring to the following article for potential causes, and solutions, for this concern: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451 Also, the filters in your unit should be cleaned every other month, or more often depending on usage. You can learn more about cleaning the filters on page 18 of the owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf
If you believe your situation to be abnormal, we recommend taking advantage of your warranty and scheduling a service appointment. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
You can also reach out to us on social media if we can help with any other questions or concerns. Take care.
I didn't personally buy this dishwasher, but my apartment replaced it. The wash cycles run 3 hrs no matter what cycle is chosen. Apparently, there is no drying cycle either. When I open the dishwater after it finally finishes and sometimes it's the next morning, the dishes are not dried. There is no owner's manual either.
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Performance
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Quality
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Value
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Response from geappliances.comBy Kacie@GEA, GE_Appliances, October 21, 2022
Greetings,
We regret to hear that you're not completely satisfied with your new dishwasher. We know how frustrating it is when a new appliance does not meet our needs and we regret your inconvenience.
We encourage you to look at the tips on page 20 of the use and care manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf. There you will find tips on getting your dishes dry and you will also see some reason why your dishwasher is running very long cycle times. If you believe your unit is not performing in a manner it should, please take advantage of your limited one-year warranty by calling 1-800-432-2737.
We hope this helps! Let us know if you have additional questions. Best wishes.
We returned the first one as it would not start. After replacing, the second unit works well.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
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Value
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Response from geappliances.comBy Matthew@GEA, GE_Appliances, October 26, 2022
Thank you for sharing your experience with us! We’re so glad to hear that you were able to get the defective unit replaced! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience the first unit caused you.
We’re confident that this dishwasher will provide powerful cleaning opportunities for years to come. If you ever need assistance, please know that you can always reach out to us! All the best – Matthew@GEA
Too early to tell anything about this product’s performance.
No, I would not recommend this to a friend.
Features
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Performance
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Quality
3
Value
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Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 14, 2022
Hi - Thank you for reaching out to us and for having purchased a new GE Appliances dishwasher. We look forward to a revised review once you've used the product long enough to evaluate its performance. We're confident you will be pleased with the unit. Kind regards - Vikki@GEA
I love the dishwasher that I bought. It’s very easy to use and looks great. I love GE products and all of my appliances are GE too. The GE name has always been quality to me that’s why I choose it.