Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Stainless Steel
Average customer rating
3.7
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
157
4 Stars
85
3 Stars
38
2 Stars
37
1 Star
49
70%of customers recommend this product.
(
202 out of
288)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Stainless Steel
Customer Rating
3
Decent dishwasher
on March 5, 2023
Posted by: Enrique082
from Virginia
Honestly expected a little more from GE. Price higher than other brands and has less features and it’s super flimsy
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Sarah@GEA, GE_Appliances, March 8, 2023
Hey there, and thank you for taking the time to review. We hate to hear you aren’t satisfied with your dishwasher and its features – we always want to provide a great product using quality materials, and we regret any inconvenience you’ve had.
We do have models with additional features, and if you'd like to view our other dishwashers you can do so here: https://www.geappliances.com/ge-appliances/kitchen/dishwashers/ . Regarding the cost, pricing can be dependent on multiple factors including economic elements, usability and availability, etc. Your concerns over the price and dishwasher will be shared with our team for future review.
We’re confident the dishwasher will serve your needs well. If you ever have any concerns or questions, we’re always glad to help. Best wishes! -Sarah@GEA
We do have models with additional features, and if you'd like to view our other dishwashers you can do so here: https://www.geappliances.com/ge-appliances/kitchen/dishwashers/ . Regarding the cost, pricing can be dependent on multiple factors including economic elements, usability and availability, etc. Your concerns over the price and dishwasher will be shared with our team for future review.
We’re confident the dishwasher will serve your needs well. If you ever have any concerns or questions, we’re always glad to help. Best wishes! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible Model.
on March 4, 2023
Posted by: MarkSCCOT1965
from Summerville SC
We had this dishwasher installed by the Property Management company who likely used the least expensive product. They had to return the first one since in shipping the plastic tub that makes up the entire dishwasher was cracked in shipping. They installed the new Dishwasher and it came with no instructions whatsoever on how to operate the machine. We have used it less than 10 times and I have had to push the gasket back in place twice or else it leaks. It never dries the dishes fully and we have had to use a dish towel as we unload the machine. AVOID THIS PRODUCT.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Lauren@GEA, GE Appliances, March 7, 2023
Hey there - thanks for sharing your review. Our apologies that you experienced issues with delivery and poor drying performance - we’d like to share some tips that will help.
The door gasket on the dishwasher is designed to be self-sealing. It may take a new dishwasher up to ten cycles for the gasket to form to the tub of the dishwasher. This can make the door difficult to latch for the first several washes; however, this is normal. Try running the dishwasher for a few more cycles. If the problem persists, service may be required.
We also recommend checking out the “Dishes don’t dry” section on page 20 of your manual for some great solutions to wet dishes: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf
If these tips don’t help with these issues, we recommend taking advantage of your warranty and scheduling service by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is insightful and please feel free to reach out anytime if you have additional questions or concerns. Take care. Lauren@GEA
The door gasket on the dishwasher is designed to be self-sealing. It may take a new dishwasher up to ten cycles for the gasket to form to the tub of the dishwasher. This can make the door difficult to latch for the first several washes; however, this is normal. Try running the dishwasher for a few more cycles. If the problem persists, service may be required.
We also recommend checking out the “Dishes don’t dry” section on page 20 of your manual for some great solutions to wet dishes: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf
If these tips don’t help with these issues, we recommend taking advantage of your warranty and scheduling service by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is insightful and please feel free to reach out anytime if you have additional questions or concerns. Take care. Lauren@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and very quiet
on March 3, 2023
Posted by: LKLong
from Seattle, WA
It has just enough features, easy to operate, quiet, good value for the money.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Minimum quality dishwasher
on March 1, 2023
Posted by: Rena46
from Katy, TX
Does an o.k. job of washing the dishes, but the machine is never dry when I open the door to unload. If I break the cycle, it doesn't know what to do.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Krystal@GEA, GE_appliances, March 4, 2023
Hello- Thank you for taking the time to share your feedback with us. Your feedback is appreciated, and we'll be sure and share your comments with our product development team for necessary improvements. Our hope is that you will consider purchasing GE Appliances in the future and allow us the opportunity to regain your faith in our products. Please let us know if we can help with anything in the future.-Krystal@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Works great and very quiet
on February 21, 2023
Posted by: Gayls
from New Smyrna Beach.
I like the look. The way it blends in to my kitchen. It’s quiet and works great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Very very cheap
on January 31, 2023
Posted by: Beefhammer
from White Plains, NY
This product washes dishes, but feels like its going to break any second.
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
3
Value
3
Response from geappliances.comBy GE Appliances , February 3, 2023
Hello - We really appreciate you taking a moment to connect and leave your review. It means a lot to us.
We are really sorry to hear that this dishwasher isn't exceeding your expectations. This is definitely something we can understand, but we are confident that your new model will withstand the test of time. Not that we are expecting anything to happen, but just in case it does you are covered with a 1 year manufacturers warranty. Thank you again for the feedback.
Stay safe out there!
Jonathon@GEA
We are really sorry to hear that this dishwasher isn't exceeding your expectations. This is definitely something we can understand, but we are confident that your new model will withstand the test of time. Not that we are expecting anything to happen, but just in case it does you are covered with a 1 year manufacturers warranty. Thank you again for the feedback.
Stay safe out there!
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Bottom rack falls off track when pulling out.
on January 24, 2023
Posted by: Dspink3
from Little Rock
I do not like this dishwasher. Bottom rack falls off track when pulling out. I don’t like the dark color interior.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, January 25, 2023
Hello-
Thank you so much for taking the time to provide feedback on your new dishwasher. We always appreciate hearing from you on our products to ensure that we are providing the best possible Consumer Experience, all while improving and bettering our appliances.
With that being said, we are so sorry to hear that your dishwasher rack falls off the track when you pull it out. In this case, we would recommend that you schedule a service appointment with GE Appliances Factory Service so they can work towards getting this resolved for you. You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Again, we truly apologize for the inconvenience. We know our team of service providers will do everything in their power to provide a resolution for you. Thanks again for your feedback!
Best regards,
-Devin@GEA
Thank you so much for taking the time to provide feedback on your new dishwasher. We always appreciate hearing from you on our products to ensure that we are providing the best possible Consumer Experience, all while improving and bettering our appliances.
With that being said, we are so sorry to hear that your dishwasher rack falls off the track when you pull it out. In this case, we would recommend that you schedule a service appointment with GE Appliances Factory Service so they can work towards getting this resolved for you. You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Again, we truly apologize for the inconvenience. We know our team of service providers will do everything in their power to provide a resolution for you. Thanks again for your feedback!
Best regards,
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Was Glad to find A Dishwasher IN STOCK
on January 19, 2023
Posted by: Badlands
from Baton Rouge
Too many push buttons ! I'm Old School and prefer fewer choices
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com