Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Stainless Steel
Customer Rating
1
Big price for a cheap feel and look dishwasher
on April 21, 2023
Posted by: Mike169
from Raleigh NC
I had an issue with this after a month of use, it did not dry the dishes, I set up service since it was under warranty and the tech said, there was nothing wrong with it, the issue is that the unit needs its own water heater because the water needs to be at 130-degree temperature that's what the sensor needs in order for it to work which made no sense to me.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, April 21, 2023
Hey there,
We're so sorry that you're having trouble with your dishwasher isn't drying like it should. We can certainly understand how disruptive something like this can be and we're glad to help.
If your dishwasher is not drying dishes properly, there are several easy steps you can take to resolve the issue. However, sometimes a bigger issue is at play and a replacement part is required. Here’s what you can do to pinpoint the problem and minimize the occurrence of excess water after a cycle:
I wanted something simple that does the job! This is the one for me!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian@GEA, GE_Appliances, May 2, 2023
Hello! Thank you for taking the time to provide us with your valuable feedback. We are ecstatic to hear that you are loving your new dishwasher and its ease of use. This is such a beautiful model designed with simplicity in mind. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your new dishwasher for many years to come. Happy cleaning! - Adrian@GEA
no listed drying options keep referring g to press the dry pad and dryer boost. if these features exist please tell me where they are located ND how to activate
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, April 14, 2023
Hello,
Thank you for checking in and leaving your feedback. We are so sorry to hear that you are having issues with drying. Please accept our apologies for your disappointment and any inconvenience this may have caused you.
To use the dry boost feature please refer to page 6 of the manual at this link: https://products-salsify.geappliances.com/image/upload/s--KAwIFvFE--/wt9masbafxuwkabch2ql.pdf?_ga=2.145330044.978255414.1681133419-302677575.1657120421
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEA
If none of this seems to help, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Feel free to contact us at any time. Have a wonderful day. - Tierra@GEA
Ge is sending me a new one after 6 months of trying to fix this one, it drips from the left and right side of the door.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Tierra@GEA, GE Appliances, March 22, 2023
Oh no!
We're so very sorry that your dishwasher isn't operating properly. This is certainly not what we desire for you and we sincerely apologize for the inconvenience this has caused.
We're glad to hear that a new unit is on the way and truly appreciate you taking the time to leave us your feedback. We're confident that your experience with your new dishwasher will be better.