Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Stainless Steel
Average customer rating
3.7
(352 Reviews)
Rating breakdown 352 reviews
5 Stars
152
4 Stars
83
3 Stars
35
2 Stars
36
1 Star
46
70%of customers recommend this product.
(
198 out of
282)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Stainless Steel
Customer Rating
4
Good things come in small packages
on May 21, 2014
Posted by: bammbamm
from Tinley Park, IL, United States
The dishwasher is a small kitchen model but it does a great job and is still pretty quite.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Economical and Efficient
on April 23, 2017
Posted by: Katedoll
from Rotterdam, NY, United States
This model has a nice, modest appearance that complements a small kitchen without overtaking it. It does a very good job of cleaning and drying the dishes and with efficient loading, has a surprisingly good capacity for its size.
I recommend it highly for apartments or homeowners like me with kitchen space constraints.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst GE product!
on January 4, 2023
Posted by: Taz2111
It is the worst GE product I have ever used! I live in an apartment and the maintenance crew installed it improperly for one and the dishwasher does not have a dry cycle button. Every time I was dishes, the tub is always dripping wet and never dries. I found mold growing on my clean dishes the second time I used the dishwasher!! It's the most basic model and the worst one yet!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Krystal@GEA, GE_appliances, January 14, 2023
Greetings- We are sorry to hear that you are experiencing drying issue with your new dishwasher. We know what a headache it can be to have your dishes not drying properly. Please review the following article on some tips to help with problem.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga&_ga=2.72571027.1059165703.1673706529-2084077033.1673706529
We hope this information is helpful; you can reach out anytime or you can always call GE Appliance service at 1-800-432-2737.
Thank you for being the best part of GE Appliances, if you ever need additional assistance, please feel free to contact us. All the best- Krystal@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga&_ga=2.72571027.1059165703.1673706529-2084077033.1673706529
We hope this information is helpful; you can reach out anytime or you can always call GE Appliance service at 1-800-432-2737.
Thank you for being the best part of GE Appliances, if you ever need additional assistance, please feel free to contact us. All the best- Krystal@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Dishwasher
on May 26, 2023
Posted by: Cindy 1973
from Clarksville, Tn
The bottom tray doesn't fit correctly, it slides off one side or the other
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Haley@GEA, GE_Appliances, May 31, 2023
Oh no!
Having your dishwasher racks slip and slide off track can become really time consuming when trying to do dishes. We are very sorry for this kind of experience and will be happy to provide some assistance.
Dishwasher detergents can leave a white film or residue on glassware, dishes, or even the dishwasher tub itself. Soap residue can cause the wheels or rack slides to start to stick or slide so that they don't roll properly. To correct this, we recommend the use of high quality detergents such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent.
We appreciate your time taken to provide us this feedback. Please feel welcome to connect with us if you have any further questions or concerns.
-Haley@GEA
Having your dishwasher racks slip and slide off track can become really time consuming when trying to do dishes. We are very sorry for this kind of experience and will be happy to provide some assistance.
Dishwasher detergents can leave a white film or residue on glassware, dishes, or even the dishwasher tub itself. Soap residue can cause the wheels or rack slides to start to stick or slide so that they don't roll properly. To correct this, we recommend the use of high quality detergents such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent.
We appreciate your time taken to provide us this feedback. Please feel welcome to connect with us if you have any further questions or concerns.
-Haley@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Sucks
on June 14, 2023
Posted by: Hollywood14255
from Patchogue ny
The dishwasher leaves an inch or more of water sitting in the bottom of the dishwasher no matter what cycle you use. Its a plastic box w stainless doors. Cheap made kids toy ones work better.there no heat dryer for dishes. Thank god im in apt and dont owe it. Piece of junk.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, June 15, 2023
Hi there,
Thank you for taking the time to leave a review on your GE dishwasher. We understand your concern, and we are happy to put your mind at ease.
Some water (standing water), usually one to two cups, remaining in the bottom of the dishwasher tub is normal. This water helps to keep the pump seal lubricated. Water should not be as high as the front of the center raised island in the bottom of the tub. If there is excessive water in the tub at the end of a cycle, you may have a draining issue. See article "Dishwasher does not drain" at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240
If you should ever have an excessive amount of water in your dishwasher, we recommend that you schedule a service appointment with GE Appliances Factory Service Team. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your GE dishwasher. We understand your concern, and we are happy to put your mind at ease.
Some water (standing water), usually one to two cups, remaining in the bottom of the dishwasher tub is normal. This water helps to keep the pump seal lubricated. Water should not be as high as the front of the center raised island in the bottom of the tub. If there is excessive water in the tub at the end of a cycle, you may have a draining issue. See article "Dishwasher does not drain" at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240
If you should ever have an excessive amount of water in your dishwasher, we recommend that you schedule a service appointment with GE Appliances Factory Service Team. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Bottom drawer is junk, cleans great
on August 1, 2023
Posted by: EOsburn
from Rio Rancho, NM
Washes and cleans dishes great! The bottom drawer is junk though, it doesn’t stay on the track and has even yanked off the seal on its way out. So frustrating.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 2, 2023
Hello! Thank you for leaving us your review. We are elated to hear that your dishwasher is cleaning your dishes as designed. However, we deeply apologize about the issues you have endured with the design of the bottom rack. We will be sure to share these comments with our product design teams, so they can make the necessary changes. We are honored to have you as a part of the GE Appliances family, and we hope to gain your confidence back with our appliances in the future. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on September 23, 2023
Posted by: Hray
Piece of junk. Nothing but a bunch of plastic. Dishes are soaking wet when finished. Will be buy new other one. This one is a week old. Somebody come get please.
Response from geappliances.comBy Adrian@GEA, GE_Appliances, September 26, 2023
Oh no! We are so sorry to hear that this dishwasher has not lived up to your expectations due to its drying capabilities and its quality. Below, we have provided tips to avoid poor drying in your dishwasher.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.174451620.764241181.1695657280-2082806389.1677780257
Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your appliance. We recommend contacting your retailer for exchange/replacement options. Thank you for choosing GE Appliances for your home, and we hope to gain your trust back with our products. - Adrian@GEAppliances
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.174451620.764241181.1695657280-2082806389.1677780257
Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your appliance. We recommend contacting your retailer for exchange/replacement options. Thank you for choosing GE Appliances for your home, and we hope to gain your trust back with our products. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
No drying feature
on October 16, 2023
Posted by: Fawn J
from Columbia, SC
I wish this had the drying feature on the dishwasher included in the packages offered to Mungo Home buyers.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Devin, GE Appliances, October 17, 2023
Hi there,
Thank you for taking the time to provide a review on your new GE Appliances dishwasher. We are sorry to hear that the dishwasher is not drying your dishes. This model uses a calrod heater to dry the dishes, and you can also select "Dry Boost" to ensure dishes are thoroughly dry once the cycle is complete. If you continue to experience issues, we recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link:
https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to provide a review on your new GE Appliances dishwasher. We are sorry to hear that the dishwasher is not drying your dishes. This model uses a calrod heater to dry the dishes, and you can also select "Dry Boost" to ensure dishes are thoroughly dry once the cycle is complete. If you continue to experience issues, we recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link:
https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com