Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Stainless Steel
Average customer rating
3.7
(362 Reviews)
Rating breakdown 362 reviews
5 Stars
156
4 Stars
84
3 Stars
37
2 Stars
37
1 Star
48
70%of customers recommend this product.
(
201 out of
287)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Stainless Steel
Customer Rating
1
DISSAPOINTED
on June 22, 2023
Posted by: EMMKAY
from Brooklyn, Ny
Bought this machine about a month ago, I am very disappointed, it takes over 2 hours till ends. I pre-rinse before loading, dishes, pots silverware comes out dirty, tried cleaning filters, nothing helps. I have an older GE model with only one row of spray that I use for my dairy dishes, comes out sparkling clean.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
5
Value
5
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 23, 2023
Greetings! Thank you for taking the time to provide us with your valuable feedback. We are so sorry to hear that this dishwasher has not lived up to your expectations. This is in no way the consumer experience that we strive for. This is also not normal operation for this dishwasher. We recommend scheduling an in-warranty service with one of our certified technicians to get this cleaning issues resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm . We appreciate you choosing GE Appliances for your home, and we are confident our technicians will be able to get your dishwasher back up and running as quickly as possible! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Not perfect
on June 20, 2023
Posted by: Ann82
Directions were not clear enough and sometimes dishes not as clean as I’d like. Had trouble starting it but the service was fast and excellent
Written by a customer while visiting geappliances.com
Customer Rating
1
Sucks
on June 14, 2023
Posted by: Hollywood14255
from Patchogue ny
The dishwasher leaves an inch or more of water sitting in the bottom of the dishwasher no matter what cycle you use. Its a plastic box w stainless doors. Cheap made kids toy ones work better.there no heat dryer for dishes. Thank god im in apt and dont owe it. Piece of junk.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, June 15, 2023
Hi there,
Thank you for taking the time to leave a review on your GE dishwasher. We understand your concern, and we are happy to put your mind at ease.
Some water (standing water), usually one to two cups, remaining in the bottom of the dishwasher tub is normal. This water helps to keep the pump seal lubricated. Water should not be as high as the front of the center raised island in the bottom of the tub. If there is excessive water in the tub at the end of a cycle, you may have a draining issue. See article "Dishwasher does not drain" at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240
If you should ever have an excessive amount of water in your dishwasher, we recommend that you schedule a service appointment with GE Appliances Factory Service Team. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your GE dishwasher. We understand your concern, and we are happy to put your mind at ease.
Some water (standing water), usually one to two cups, remaining in the bottom of the dishwasher tub is normal. This water helps to keep the pump seal lubricated. Water should not be as high as the front of the center raised island in the bottom of the tub. If there is excessive water in the tub at the end of a cycle, you may have a draining issue. See article "Dishwasher does not drain" at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240
If you should ever have an excessive amount of water in your dishwasher, we recommend that you schedule a service appointment with GE Appliances Factory Service Team. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Not great
on June 13, 2023
Posted by: Charlottee
from Pawleys island, sc
Who ever heard of a dishwasher that doesn't dry the dishes ?
My 20 year old machine worked much better than my brand new one.
My 20 year old machine worked much better than my brand new one.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 14, 2023
Hi there,
Thank you for taking the time to provide feedback on your dishwasher. We're sorry to hear that your dishes are not getting dry, and we want to help!
There are a few things that you can try to resolve this issue. Please refer to the link attached below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please feel free to reach out with any other questions or concerns you may have.
-Charlie@GEA
Thank you for taking the time to provide feedback on your dishwasher. We're sorry to hear that your dishes are not getting dry, and we want to help!
There are a few things that you can try to resolve this issue. Please refer to the link attached below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please feel free to reach out with any other questions or concerns you may have.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Simple But Great!
on June 12, 2023
Posted by: JennyeK2
from St. Augustine, FL
I love how simple it is. I mean, all we want to do is get our dishes clean, right? The only complaint I have is that it could be a little hotter in the dry cycle. But that's not a deal breaker.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on June 8, 2023
Posted by: Onxy
from Virginia Beach va
Nice and simple serves the use that I needed. Does a great job of cleanining
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nice quit dishwasher easy to use.
on June 6, 2023
Posted by: WB44
from Winston
It took some reading of the manual how to load but once you get the hang it is very functional and flexible.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Questionable performance
on June 6, 2023
Posted by: creekside canyon lodge
from cedar run, pa
Product has not performed well. Cylcles not completing. Soap dispenser not opening
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, June 8, 2023
Hello,
We are sorry to hear that you are experiencing these issues with your new GE dishwasher. This is certainly not normal operation nor the quality that we expect. In this case, we recommend taking advantage of your 1-year manufacturer's warranty and scheduling a service appointment with GE Appliances Factory Service Team. We are confident they can accurately diagnose and repair the issue at-hand.
You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review!
-Devin@GEA
We are sorry to hear that you are experiencing these issues with your new GE dishwasher. This is certainly not normal operation nor the quality that we expect. In this case, we recommend taking advantage of your 1-year manufacturer's warranty and scheduling a service appointment with GE Appliances Factory Service Team. We are confident they can accurately diagnose and repair the issue at-hand.
You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com