Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Stainless Steel
Average customer rating
3.7
(362 Reviews)
Rating breakdown 362 reviews
5 Stars
156
4 Stars
84
3 Stars
37
2 Stars
37
1 Star
48
70%of customers recommend this product.
(
201 out of
287)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Stainless Steel
Customer Rating
4
Clean but still wet
on August 30, 2023
Posted by: Amarie618
Cleans dishes great but dry cycle doesn’t get them dry
Written by a customer while visiting geappliances.com
Customer Rating
5
Great choice!
on August 29, 2023
Posted by: Grammy Pammy of 4
from Wickenburg, AZ
So far I love our new GE dishwasher. There is a lot more room on the inside then our previous one. I'm glad I chose white as that was a big decision. It is so nice and bright. Looking forward to years of having it way my dishes.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Bottom rack doesn’t work
on August 28, 2023
Posted by: Booch06
The dishwasher cleans, but the bottom rack doesn’t stay in the track. It falls off the track every time you pull it out and I’m afraid it will ruin the arm at the bottom. Do not recommend!
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 30, 2023
Hi there,
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that your dishwasher lower rack keeps falling off the track and we're happy to provide guidance.
The below video link describes how to adjust a lower rack in a dishwasher so it rolls smoothly on the tub rack track. https://www.youtube.com/watch?v=kBwYl4FSl40
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that your dishwasher lower rack keeps falling off the track and we're happy to provide guidance.
The below video link describes how to adjust a lower rack in a dishwasher so it rolls smoothly on the tub rack track. https://www.youtube.com/watch?v=kBwYl4FSl40
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Simple features
on August 21, 2023
Posted by: djd4
Good dishwasher for the price
Easy to use
Runs fairly quite
Easy to use
Runs fairly quite
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Reliable
on August 20, 2023
Posted by: Wagh
Works well without any issues . Using this for last few months
Written by a customer while visiting geappliances.com
Customer Rating
3
Average
on August 18, 2023
Posted by: JJD2000
from Naugatuck, CT
It’s not bad. Cleans the dishes well, gets them hot and really dry too.
The door is cheap and flimsy, not many washing options either.
The door is cheap and flimsy, not many washing options either.
Features
2
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 21, 2023
Hi,
We're glad to hear this dishwasher's cleaning your dishes well. Your comments on the cycle options and door are important and we'll make sure our product and quality teams see them. Thanks for leaving a review.
-Sylvia@GEA
We're glad to hear this dishwasher's cleaning your dishes well. Your comments on the cycle options and door are important and we'll make sure our product and quality teams see them. Thanks for leaving a review.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
The worst dishwasher I have every used.
on August 15, 2023
Posted by: Ariella
This dishwasher was newly installed by the seller in a home we just bought - never used all manuals inside. We thought this was a plus until we tried to use it. It's honestly the worst dishwasher I've ever had the misfortune of using.
First, the manual is garbage. It's general and not specific to any one model, so you don't get any really useful information about the model you have. Instead, there are a lot of features listed with the vague "(some models)" indicated, and at least 80% of them don't apply to this model, so good luck finding out what features your model actually offers.
I scanned the QR code, in the hopes of getting some actual info, to be greeted with a message that this dishwasher can connect to WiFi. This turned out to be only true if a separate connector is purchased, but it was virtually impossible to find this information.
The dishwasher itself does not feel sturdy or well-made. As soon as I opened the door I was concerned. The dw in our old unit is solid, but the door of this one is light and super flimsy. The racks are awkward, and things don't fit quite right in either.
Controls are the absolute minimum, so you can't customize anything aside from the wash settings: normal - heavy - 1 hour. Thanks to the awful manual and zero drying options in the controls, I had to do some research to discover that this model is actually supposed to dry. It absolutely doesn't.
It's not that the dishes come out slightly wet; they are all soaking wet. And even if you run the washer at night and don't unload the dishwasher until the next morning, the dishes are still SOAKING wet, like they've just been sprayed with water. The only things that weren't soaked when we tried this were the utensils, but even they were still not dry. It's amazing how poorly this model works. The actual drying options for this model are: towel, dishrack, leave the washer door open for several hours (maybe).
If you just want something to wash your dishes, while you do all the extra drying work, this is the model for you. It's really unfortunate that we now have to replace a brand new dishwasher, to get something that does the job properly.
We definitely won't be purchasing a GE product. GE clearly does not care about their brand reputation to be selling a product like this.
First, the manual is garbage. It's general and not specific to any one model, so you don't get any really useful information about the model you have. Instead, there are a lot of features listed with the vague "(some models)" indicated, and at least 80% of them don't apply to this model, so good luck finding out what features your model actually offers.
I scanned the QR code, in the hopes of getting some actual info, to be greeted with a message that this dishwasher can connect to WiFi. This turned out to be only true if a separate connector is purchased, but it was virtually impossible to find this information.
The dishwasher itself does not feel sturdy or well-made. As soon as I opened the door I was concerned. The dw in our old unit is solid, but the door of this one is light and super flimsy. The racks are awkward, and things don't fit quite right in either.
Controls are the absolute minimum, so you can't customize anything aside from the wash settings: normal - heavy - 1 hour. Thanks to the awful manual and zero drying options in the controls, I had to do some research to discover that this model is actually supposed to dry. It absolutely doesn't.
It's not that the dishes come out slightly wet; they are all soaking wet. And even if you run the washer at night and don't unload the dishwasher until the next morning, the dishes are still SOAKING wet, like they've just been sprayed with water. The only things that weren't soaked when we tried this were the utensils, but even they were still not dry. It's amazing how poorly this model works. The actual drying options for this model are: towel, dishrack, leave the washer door open for several hours (maybe).
If you just want something to wash your dishes, while you do all the extra drying work, this is the model for you. It's really unfortunate that we now have to replace a brand new dishwasher, to get something that does the job properly.
We definitely won't be purchasing a GE product. GE clearly does not care about their brand reputation to be selling a product like this.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 17, 2023
Hi there! We appreciate your leaving us a review. We are so sorry that this dishwasher has not lived up to your expectations. We definitely understand the importance of a new appliance meeting your wants and needs. This is in no way the consumer experience that we strive for, and we are deeply apologetic.
We recommend viewing the link below for tips on how to avoid poor drying inside of your dishwasher. If these tips do not alleviate your problem, service may be needed to properly diagnose the unit.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.105470278.471545159.1692024351-2082806389.1677780257
We are honored to have you as a part of the GE Appliances family, and we hope to gain your confidence back with our appliances. - Adrian@GEA
We recommend viewing the link below for tips on how to avoid poor drying inside of your dishwasher. If these tips do not alleviate your problem, service may be needed to properly diagnose the unit.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.105470278.471545159.1692024351-2082806389.1677780257
We are honored to have you as a part of the GE Appliances family, and we hope to gain your confidence back with our appliances. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Bottom drawer is junk, cleans great
on August 1, 2023
Posted by: EOsburn
from Rio Rancho, NM
Washes and cleans dishes great! The bottom drawer is junk though, it doesn’t stay on the track and has even yanked off the seal on its way out. So frustrating.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 2, 2023
Hello! Thank you for leaving us your review. We are elated to hear that your dishwasher is cleaning your dishes as designed. However, we deeply apologize about the issues you have endured with the design of the bottom rack. We will be sure to share these comments with our product design teams, so they can make the necessary changes. We are honored to have you as a part of the GE Appliances family, and we hope to gain your confidence back with our appliances in the future. - Adrian@GEA
Written by a customer while visiting geappliances.com