Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Stainless Steel
Average customer rating
3.7
(366 Reviews)
Rating breakdown 366 reviews
5 Stars
157
4 Stars
85
3 Stars
38
2 Stars
37
1 Star
49
70%of customers recommend this product.
(
202 out of
288)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Stainless Steel
Customer Rating
5
Gets the job done!
on September 27, 2023
Posted by: coffeymom
from Illinois
This is a low price dishwasher, so it's a very plain unit. If you're looking for a lot of features in a dishwasher, you will be disappointed. If you're okay with a "plain jane" unit that gets the dishes clean, this is a great one to look at.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on September 23, 2023
Posted by: Hray
Piece of junk. Nothing but a bunch of plastic. Dishes are soaking wet when finished. Will be buy new other one. This one is a week old. Somebody come get please.
Response from geappliances.comBy Adrian@GEA, GE_Appliances, September 26, 2023
Oh no! We are so sorry to hear that this dishwasher has not lived up to your expectations due to its drying capabilities and its quality. Below, we have provided tips to avoid poor drying in your dishwasher.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.174451620.764241181.1695657280-2082806389.1677780257
Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your appliance. We recommend contacting your retailer for exchange/replacement options. Thank you for choosing GE Appliances for your home, and we hope to gain your trust back with our products. - Adrian@GEAppliances
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.174451620.764241181.1695657280-2082806389.1677780257
Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your appliance. We recommend contacting your retailer for exchange/replacement options. Thank you for choosing GE Appliances for your home, and we hope to gain your trust back with our products. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Complete junk, GE should be embarrassed!
on September 21, 2023
Posted by: madabs
from San Diego, CA
One star because it cleaned the dishes. However, the craftsmanship and quality of this machine is terrible. The door moves side to side when open/closing and one side needs to be forcibly pushed in for a flush closure. The bottom rack is a mess, it NEVER stays on the "track" regardless if the rack is full of dishes or completely empty. The door feels very hollow and plastic plus cheap. The silverware holder is small and just sits on/in the bottom rack, unsecured-likely part of the issue of the rack coming off the rails every time its pulled out. This is also a small unit. It looks like a standard size, but inside is very small and with our family of 4, we will have to run this unit at minimum once a day. GE used to offer quality appliances, but for this price don't walk, RUN away to buy something else.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 22, 2023
Good morning,
Thank you for taking the time to leave a review on your GE Appliances built-in dishwasher. We are pleased to hear that the dishwasher cleans your dishes as expected, however, we are sorry to hear that you are not completely satisfied with the quality and craftsmanship. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this dishwasher provides.
Thank you for your review. Have a great day! -Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances built-in dishwasher. We are pleased to hear that the dishwasher cleans your dishes as expected, however, we are sorry to hear that you are not completely satisfied with the quality and craftsmanship. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this dishwasher provides.
Thank you for your review. Have a great day! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not buy junk
on September 17, 2023
Posted by: Do not buy junk
from Shreveport louisiana
This unit is loud. It doesn't dry the dishes I have to dry my dishes by hand.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 19, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE Appliances built-in dishwasher. We are sorry to hear that the unit is loud and the dishes are not dry once the cycle is complete. We recommend reviewing the article at the link below for troubleshooting tips on how to enhance the drying performance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.201349331.399241693.1695043436-1100713441.1674245189
If you continue to experience issues with drying, we recommend scheduling a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances built-in dishwasher. We are sorry to hear that the unit is loud and the dishes are not dry once the cycle is complete. We recommend reviewing the article at the link below for troubleshooting tips on how to enhance the drying performance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.201349331.399241693.1695043436-1100713441.1674245189
If you continue to experience issues with drying, we recommend scheduling a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Clean but still wet
on August 30, 2023
Posted by: Amarie618
Cleans dishes great but dry cycle doesn’t get them dry
Written by a customer while visiting geappliances.com
Customer Rating
5
Great choice!
on August 29, 2023
Posted by: Grammy Pammy of 4
from Wickenburg, AZ
So far I love our new GE dishwasher. There is a lot more room on the inside then our previous one. I'm glad I chose white as that was a big decision. It is so nice and bright. Looking forward to years of having it way my dishes.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Bottom rack doesn’t work
on August 28, 2023
Posted by: Booch06
The dishwasher cleans, but the bottom rack doesn’t stay in the track. It falls off the track every time you pull it out and I’m afraid it will ruin the arm at the bottom. Do not recommend!
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 30, 2023
Hi there,
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that your dishwasher lower rack keeps falling off the track and we're happy to provide guidance.
The below video link describes how to adjust a lower rack in a dishwasher so it rolls smoothly on the tub rack track. https://www.youtube.com/watch?v=kBwYl4FSl40
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that your dishwasher lower rack keeps falling off the track and we're happy to provide guidance.
The below video link describes how to adjust a lower rack in a dishwasher so it rolls smoothly on the tub rack track. https://www.youtube.com/watch?v=kBwYl4FSl40
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Simple features
on August 21, 2023
Posted by: djd4
Good dishwasher for the price
Easy to use
Runs fairly quite
Easy to use
Runs fairly quite
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com