Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Stainless Steel
Average customer rating
3.7
(352 Reviews)
Rating breakdown 352 reviews
5 Stars
152
4 Stars
83
3 Stars
35
2 Stars
36
1 Star
46
70%of customers recommend this product.
(
198 out of
282)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - Stainless Steel
Customer Rating
1
DO NOT GET. Does not have an drying option
on November 19, 2024
Posted by: MoMy1126
My apartment complex installed this new dryer , at first I was excited until I realized that it doesn’t have a drying option . Most of the time the dishes are still wet . I had an older version before and I liked it so much better . What’s the point of a dishwasher when you have to dry yourself
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, November 22, 2024
We want to help out with the dry option on your dishwasher. Your model does come with a heated dry cycle that runs automatically at the end of the washing cycle. If you want the best drying performance, we suggest opening the door at the end of the cycle to allow them to air dry.
Written by a customer while visiting geappliances.com
Customer Rating
1
Doesn't work well at all
on November 30, 2024
Posted by: Josh sf
from Bothell washington
I have on and the racks rusted after 6 months I will never recommend it to anyone
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances, December 16, 2024
We'd like to assist you with your dishwasher racks rusting. One of our team members will contact you via email shortly to gather more details. Kindly reply at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
2
Bad feature
on March 13, 2025
Posted by: Anonymous
from GA
The bottom rack is poorly designed and cheaply made. It won't stay on the tracks EVER!
Features
1
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, March 14, 2025
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding the dishwasher racks along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
1
Unclean Dishes
on May 5, 2025
Posted by: Pealie
My dishes are not clean. I have to manually wash them again after washing in the dishwasher.
Response from geappliances.comBy Adrian, GE_Appliances, May 7, 2025
We are more than happy to assist you with this dishwasher. We have provided some troubleshooting tips to help with your dishwasher not washing properly at the link below. If these tips do not help, service is advised.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
Written by a customer while visiting geappliances.com
Customer Rating
1
The worst dishwasher I have every used.
on August 15, 2023
Posted by: Ariella
This dishwasher was newly installed by the seller in a home we just bought - never used all manuals inside. We thought this was a plus until we tried to use it. It's honestly the worst dishwasher I've ever had the misfortune of using.
First, the manual is garbage. It's general and not specific to any one model, so you don't get any really useful information about the model you have. Instead, there are a lot of features listed with the vague "(some models)" indicated, and at least 80% of them don't apply to this model, so good luck finding out what features your model actually offers.
I scanned the QR code, in the hopes of getting some actual info, to be greeted with a message that this dishwasher can connect to WiFi. This turned out to be only true if a separate connector is purchased, but it was virtually impossible to find this information.
The dishwasher itself does not feel sturdy or well-made. As soon as I opened the door I was concerned. The dw in our old unit is solid, but the door of this one is light and super flimsy. The racks are awkward, and things don't fit quite right in either.
Controls are the absolute minimum, so you can't customize anything aside from the wash settings: normal - heavy - 1 hour. Thanks to the awful manual and zero drying options in the controls, I had to do some research to discover that this model is actually supposed to dry. It absolutely doesn't.
It's not that the dishes come out slightly wet; they are all soaking wet. And even if you run the washer at night and don't unload the dishwasher until the next morning, the dishes are still SOAKING wet, like they've just been sprayed with water. The only things that weren't soaked when we tried this were the utensils, but even they were still not dry. It's amazing how poorly this model works. The actual drying options for this model are: towel, dishrack, leave the washer door open for several hours (maybe).
If you just want something to wash your dishes, while you do all the extra drying work, this is the model for you. It's really unfortunate that we now have to replace a brand new dishwasher, to get something that does the job properly.
We definitely won't be purchasing a GE product. GE clearly does not care about their brand reputation to be selling a product like this.
First, the manual is garbage. It's general and not specific to any one model, so you don't get any really useful information about the model you have. Instead, there are a lot of features listed with the vague "(some models)" indicated, and at least 80% of them don't apply to this model, so good luck finding out what features your model actually offers.
I scanned the QR code, in the hopes of getting some actual info, to be greeted with a message that this dishwasher can connect to WiFi. This turned out to be only true if a separate connector is purchased, but it was virtually impossible to find this information.
The dishwasher itself does not feel sturdy or well-made. As soon as I opened the door I was concerned. The dw in our old unit is solid, but the door of this one is light and super flimsy. The racks are awkward, and things don't fit quite right in either.
Controls are the absolute minimum, so you can't customize anything aside from the wash settings: normal - heavy - 1 hour. Thanks to the awful manual and zero drying options in the controls, I had to do some research to discover that this model is actually supposed to dry. It absolutely doesn't.
It's not that the dishes come out slightly wet; they are all soaking wet. And even if you run the washer at night and don't unload the dishwasher until the next morning, the dishes are still SOAKING wet, like they've just been sprayed with water. The only things that weren't soaked when we tried this were the utensils, but even they were still not dry. It's amazing how poorly this model works. The actual drying options for this model are: towel, dishrack, leave the washer door open for several hours (maybe).
If you just want something to wash your dishes, while you do all the extra drying work, this is the model for you. It's really unfortunate that we now have to replace a brand new dishwasher, to get something that does the job properly.
We definitely won't be purchasing a GE product. GE clearly does not care about their brand reputation to be selling a product like this.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian@GEA, GE_Appliances, August 17, 2023
Hi there! We appreciate your leaving us a review. We are so sorry that this dishwasher has not lived up to your expectations. We definitely understand the importance of a new appliance meeting your wants and needs. This is in no way the consumer experience that we strive for, and we are deeply apologetic.
We recommend viewing the link below for tips on how to avoid poor drying inside of your dishwasher. If these tips do not alleviate your problem, service may be needed to properly diagnose the unit.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.105470278.471545159.1692024351-2082806389.1677780257
We are honored to have you as a part of the GE Appliances family, and we hope to gain your confidence back with our appliances. - Adrian@GEA
We recommend viewing the link below for tips on how to avoid poor drying inside of your dishwasher. If these tips do not alleviate your problem, service may be needed to properly diagnose the unit.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.105470278.471545159.1692024351-2082806389.1677780257
We are honored to have you as a part of the GE Appliances family, and we hope to gain your confidence back with our appliances. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
I love the features and the color.
on May 16, 2023
Posted by: Ladyredinsc
from Georgetown, SC
I love the fact that it came with a icemaker. I like the color because it matches the other appliances that I already had.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
My Mistake
on November 26, 2018
Posted by: dmj33
from CA
I replaced the old one with this product....it does Not clean well at all. And, worst of all, there was no operating instructions with the delivery...so I looked online and found little help. I started it at approx. 10PM last night....opened the door at Midnight.....left the door open....and the green light was Still on at NOON today. Why does it Not shut off ??????
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
No features
on March 5, 2022
Posted by: Pickleboy
The dishwasher leaked and doesn't dry dishes. Very basic and cheap.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, March 9, 2022
Hi there,
Thanks for leaving a review on your dishwasher, sorry to hear that you're not totally pleased with it. If you're finding that your unit is leaking, this article may provide some help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23644&_ga=2.159612793.513744460.1646658603-881651045.1645654537
Also, if you're finding that your unit isn't drying well, take a look at the tips laid out in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.164715515.513744460.1646658603-881651045.1645654537
If none of these tips help, we'd recommend reaching out to our service team for further help. They can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this is helpful for you!
We're always here should you have other questions or concerns.
Best wishes,
Michael@GEA
Thanks for leaving a review on your dishwasher, sorry to hear that you're not totally pleased with it. If you're finding that your unit is leaking, this article may provide some help: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23644&_ga=2.159612793.513744460.1646658603-881651045.1645654537
Also, if you're finding that your unit isn't drying well, take a look at the tips laid out in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.164715515.513744460.1646658603-881651045.1645654537
If none of these tips help, we'd recommend reaching out to our service team for further help. They can be found here: https://www.geappliances.com/ge/service-and-support/service.htm
We do hope this is helpful for you!
We're always here should you have other questions or concerns.
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com