Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - White
Average customer rating
3.8
(334 Reviews)
Rating breakdown 334 reviews
5 Stars
149
4 Stars
78
3 Stars
29
2 Stars
34
1 Star
44
71%of customers recommend this product.
(
194 out of
272)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - White
Customer Rating
4
Not perfect
on June 20, 2023
Posted by: Ann82
Directions were not clear enough and sometimes dishes not as clean as I’d like. Had trouble starting it but the service was fast and excellent
Written by a customer while visiting geappliances.com
Customer Rating
1
DISSAPOINTED
on June 22, 2023
Posted by: EMMKAY
from Brooklyn, Ny
Bought this machine about a month ago, I am very disappointed, it takes over 2 hours till ends. I pre-rinse before loading, dishes, pots silverware comes out dirty, tried cleaning filters, nothing helps. I have an older GE model with only one row of spray that I use for my dairy dishes, comes out sparkling clean.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
5
Value
5
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 23, 2023
Greetings! Thank you for taking the time to provide us with your valuable feedback. We are so sorry to hear that this dishwasher has not lived up to your expectations. This is in no way the consumer experience that we strive for. This is also not normal operation for this dishwasher. We recommend scheduling an in-warranty service with one of our certified technicians to get this cleaning issues resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm . We appreciate you choosing GE Appliances for your home, and we are confident our technicians will be able to get your dishwasher back up and running as quickly as possible! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t buy it!
on June 24, 2023
Posted by: Cleaning by hand
Worst dishwasher ever. Cheap in every way. Plastic shell, plastic door, plastic hardware. Switch broke after one use. Trays bind. Soap dispenser doesn’t work.
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 26, 2023
Hello,
We're sorry to hear that you are less impressed with your dishwasher.
If the soap dispenser does not open, we recommend referring to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18903
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please contact us again if you have additional questions or concerns. Kind regards -Charlie@GEA
We're sorry to hear that you are less impressed with your dishwasher.
If the soap dispenser does not open, we recommend referring to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18903
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please contact us again if you have additional questions or concerns. Kind regards -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Satisfactory, not great.
on July 3, 2023
Posted by: Nancy Eustis
The dishes are still wet when the cycle is complete, even when rinse aid is added.
Response from geappliances.comBy Jonathon@GEA, GE Appliances , July 6, 2023
Hello - Thank you so much for taking a moment to get in touch and share your review. We're sorry that this model hasn't exceeded your expectations.
We know how important it can be to have those dishes dry and we do have some tips that can potentially help out. We're going to share a link to one of our support pages that goes over a lot of information. Here is the link: https://repair.geappliances.com/resources/faq/why-is-my-dishwasher-not-drying
Let us know if you have any other questions, we are always happy to help. - Jonathon@GEA
We know how important it can be to have those dishes dry and we do have some tips that can potentially help out. We're going to share a link to one of our support pages that goes over a lot of information. Here is the link: https://repair.geappliances.com/resources/faq/why-is-my-dishwasher-not-drying
Let us know if you have any other questions, we are always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Average
on July 23, 2023
Posted by: Sb90
Leaves dishes wet but gets the clean. Not overly noisy.
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 24, 2023
Hello there,
Thank you for taking the time to provide feedback on your new dishwasher. We're sorry to hear that your dishes are not dry at the end of the wash cycle, and we want to help!
For optimal drying results, we recommend using a rinse agent, selecting Heated dry or Dry Boost. We recommend referring to the link below for troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451.
Don't hesitate to reach back out to us if the suggestions above do not improve your dishwasher's drying results. We appreciate you continuously choosing GE Appliances for your home, and we're grateful to have you as part of our family.
-Charlie@GEA
Thank you for taking the time to provide feedback on your new dishwasher. We're sorry to hear that your dishes are not dry at the end of the wash cycle, and we want to help!
For optimal drying results, we recommend using a rinse agent, selecting Heated dry or Dry Boost. We recommend referring to the link below for troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451.
Don't hesitate to reach back out to us if the suggestions above do not improve your dishwasher's drying results. We appreciate you continuously choosing GE Appliances for your home, and we're grateful to have you as part of our family.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet! Easy to use!
on August 1, 2023
Posted by: MamaDent
from Myrtle Beach SC
Wonderful product. Quiet. Easy. to use. Easy to install.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Average
on August 18, 2023
Posted by: JJD2000
from Naugatuck, CT
It’s not bad. Cleans the dishes well, gets them hot and really dry too.
The door is cheap and flimsy, not many washing options either.
The door is cheap and flimsy, not many washing options either.
Features
2
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, August 21, 2023
Hi,
We're glad to hear this dishwasher's cleaning your dishes well. Your comments on the cycle options and door are important and we'll make sure our product and quality teams see them. Thanks for leaving a review.
-Sylvia@GEA
We're glad to hear this dishwasher's cleaning your dishes well. Your comments on the cycle options and door are important and we'll make sure our product and quality teams see them. Thanks for leaving a review.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Reliable
on August 20, 2023
Posted by: Wagh
Works well without any issues . Using this for last few months
Written by a customer while visiting geappliances.com