Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - White
Average customer rating
3.8
(334 Reviews)
Rating breakdown 334 reviews
5 Stars
149
4 Stars
78
3 Stars
29
2 Stars
34
1 Star
44
71%of customers recommend this product.
(
194 out of
272)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - White
Customer Rating
1
Cheap junk which does not dry utensils
on July 22, 2023
Posted by: chunklover51ataoldotcom
from Flower Mound, TX
Someone wrote "cheap pile of junk"...I am going to repeat the same. The dishwasher is poor in built and overall performance. It does not dry the dishes and the condensation can be seen on the inside walls. This model does not have "dry boost" which is available in other models. It is a BIG problem. In addition, the racks are shallow and very poorly designed. It is 2023 and one can very well see the "inflation" has a direct impact on product quality.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 24, 2023
Oh no!
We're so very sorry to hear that you're not having the best experience with your new dishwasher. This is certainly not the experience we desire for you and we want to help out!
Water remaining at the bottom of the unit is normal. However, of the dishes aren't drying correctly, there are a few things you can check. Please refer to the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451.
Dishwashers are tested at the factory before they are shipped. If your new dishwasher has some water inside the tub or if there is water dripping from the drain hose, causing condensation, this is normal.
If the suggestions above don't seem to resolve the issue, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you so much for taking the time to share. Best regards. - Tierra@GEA
We're so very sorry to hear that you're not having the best experience with your new dishwasher. This is certainly not the experience we desire for you and we want to help out!
Water remaining at the bottom of the unit is normal. However, of the dishes aren't drying correctly, there are a few things you can check. Please refer to the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451.
Dishwashers are tested at the factory before they are shipped. If your new dishwasher has some water inside the tub or if there is water dripping from the drain hose, causing condensation, this is normal.
If the suggestions above don't seem to resolve the issue, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you so much for taking the time to share. Best regards. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Not what I expected
on January 26, 2017
Posted by: Plumbergirl
from Detroit, MI, United States
I am disappointed at the quality of this dishwasher, the racks don't slide very well and it is very noisy (we bought if for a studio apartment and you would never be able to run it while you were sleeping). It seems cheap and flimsy
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Built in Dishwasher. with Top controls.
on January 11, 2017
Posted by: lcook58554
from Jackson , TN
We have had had our dishwasher for a couple of years and absolutely love
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
This product should immediately be discontinued
on January 31, 2024
Posted by: Mat4
from Flagstaff, Arizona
This dishwasher couldn't possibly be a worse design. There is no vent on the unit, making it impossible to have dry dishes. The sprayers are so low that you can't wash tongs or chili pots, and they won't even touch the dishes on the outer sides of the rack. There is no designated pre-wash fill slot and no option for high heat or heated dry. The build quality is garbage, the only part that feels OK is the seal in the door, which is ironic because it already does so well at keeping the dishes wet. The cycles are so long, too. The heavy cycle takes 4 hours and doesn't even remove all the residue from your dishes. This product should be avoided.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, February 6, 2024
Hi there! Thank you for leaving us a review. We are extremely sorry to hear of your experience with your dishwasher and its design. This is definitely not the consumer experience that we strive for, and we will be sure to pass this feedback along to our product design teams for review.
We have provided some tips to avoid poor drying in your dishwasher at the link below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.91122906.1384843107.1707152584-1943611882.1696523642
We appreciate you choosing GE Appliances for your home. - Adrian@GEAppliances
We have provided some tips to avoid poor drying in your dishwasher at the link below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.91122906.1384843107.1707152584-1943611882.1696523642
We appreciate you choosing GE Appliances for your home. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
THIS IS TRASH
on October 6, 2024
Posted by: cleanfreak72
This dishwasher came with my apartment - they installed it brand new. It is THE WORST dishwasher I have ever had and my last apartment had a dishwasher from the 90's that worked better than this one. Condensation is awful, dishes do not dry, wheel track is garbage - I have to fight to get the bottom rack in and out. Not sure what to do because it is an apartment, but I am almost willing to see if they would let me buy my own of another brand and install it. I just can't with this dishwasher. DO NOT UNDER ANY CIRCUMSTANCE BUY THIS DISHWASHER - IT IS TRASH!
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, October 7, 2024
We would like to provide guidance with the drying capability of your dishwasher. We have provided some tips to avoid poor drying in your dishwasher at the link below. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.2295538.310930434.1728318403-507723860.1707936747
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.2295538.310930434.1728318403-507723860.1707936747
Written by a customer while visiting geappliances.com
Customer Rating
4
Good things come in small packages
on May 21, 2014
Posted by: bammbamm
from Tinley Park, IL, United States
The dishwasher is a small kitchen model but it does a great job and is still pretty quite.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Economical and Efficient
on April 23, 2017
Posted by: Katedoll
from Rotterdam, NY, United States
This model has a nice, modest appearance that complements a small kitchen without overtaking it. It does a very good job of cleaning and drying the dishes and with efficient loading, has a surprisingly good capacity for its size.
I recommend it highly for apartments or homeowners like me with kitchen space constraints.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheap materials
on July 17, 2023
Posted by: Vince6787
from St. Louis
Doesn’t dry dishes and cheaply made. Drawer rack fly’s right off the rails when pulling it towards you.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 18, 2023
Hi there,
We appreciate you taking the time to leave us feedback.
We are so sorry to hear that your dishwasher is not drying your dishes properly. Please take a look at the link below for troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
The below video link describes how to adjust a lower rack in a dishwasher so it rolls smoothly on the tub rack track.
https://www.youtube.com/watch?v=kBwYl4FSl40
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
We appreciate you taking the time to leave us feedback.
We are so sorry to hear that your dishwasher is not drying your dishes properly. Please take a look at the link below for troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
The below video link describes how to adjust a lower rack in a dishwasher so it rolls smoothly on the tub rack track.
https://www.youtube.com/watch?v=kBwYl4FSl40
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Written by a customer while visiting geappliances.com