Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - White
Customer Rating
3
Dishwasher
on September 3, 2026
Posted by: Cheaper model
[This review was collected as part of a promotion.] Material is not as sturdy and parts have broken twice within a 6 month period
Response from geappliances.comBy Julia, GE Appliances, September 4, 2026
Our products are designed with durability in mind, and we use high-quality materials to manufacture our appliances. For assistance getting parts replaced or repaired, please reach out to our Bodewell team at 1-833-4BODEWELL.
[This review was collected as part of a promotion.] We love our new dishwasher very easy to operate clean& dry very well doesn't make that much noise & it holds alot more dishes than I thought very big inside
The bottom drawer never stays on track EVER .. I have to pick it up and place it in place.
Response from geappliances.comBy Magela, GE_Appliances, August 24, 2026
We want to assist with your dishwasher's lower rack performance. We recommend verifying that the dishwasher is leveled, as this can affect the positioning and movement of the lower rack. Please refer to page 10 of the manual for instructions on checking and adjusting the dishwasher level: https://images.salsify.com/image/upload/s--PcuHBDdc--/492ab846f22e21cede3855223e99daa9f4a22306.pdf.
We also recommend verifying that the lower rack wheels are properly installed and secured. For instructions on checking and installing the lower rack wheels, please refer to this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=35591.
This is a new dishwasher that was installed in the apartment where I live. It appears cheaply made and the door creaks loudly when opening it. The silverware basket is too small and the dish racks could be improved. The lower rack consistently falls off the track when rolling it out to load or pushing it back in. The control panel could be much better. It is quiet which is the only positive thing about it. This model definitely would not be my choice.
Response from geappliances.comBy Dianna, GE_Appliances, August 4, 2026
We want to help provide information on how to best utilize the space in your dishwasher racks and silverware basket, as well as explain the function of your lower rack. We recommend avoiding overloading the silverware basket and dish racks when loading your dishwasher. The lower rack is best suited for plates, saucers, and cookware. Larger items, such as broiler pans and baking racks, should be placed along the sides of the lower rack. For more information on properly loading the racks and silverware basket, please refer to pages 11–15 of your owner's manual: https://products-salsify.geappliances.com/image/upload/s--EszXjA26--/2ee1c206fc195cd1717cedf8b41e2ab95579670c.pdf. We also have an article on our website that provides additional dishwasher loading tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=19573. If you're experiencing difficulty with the racks sliding in and out, we have an article with helpful tips to improve rack operation: https://products.geappliances.com/appliance/gea-support-search-content contentId=38988&_ga=2.18875579.20040398.1710168052-507723860.1707936747.
Once I got accustomed to my new GE Dishwasher, i am quite satisfied with its performance. Its efficient and does a great job of cleaning my dishes, pots, and pans. Thank you GE for a great product.
I just wanted to share my dissatisfaction of my new dishwasher. The lower rack rollers are spaced so close together that the rollers actually get wedged between the rollers and the roller tracks, and jams halfway into the machine. When the rack is loaded, it gets stuck, and your dishes fall out of the rack. what a terrible design. There is no way to adjust the rollers to prevent this from happening. I have become so frustrated with this, that I prefer to wash the dishes in the sink, old school style. Don't buy this machine. What kind of company doesn't test their product before putting it on the market? I can't believe they mass produce this piece of crap and actually put their name on it. Congratulations GE, you have cheapened your product so much, that it has become worthless. It easier to do the task manually. If GE had a rating less than 1, this machine would be there. If GE manufactures jet engines the way they make dishwashers, my flying days are over as well.
Response from geappliances.comBy Diego, GE_Appliances, May 1, 2026
We'd like to help you with your dishwasher racks not sliding properly. We recommend making sure you are using a high efficiency detergent in a tablet or packet form. Additionally, check that the inlet water temperature is at least 120°F. You can find more information on the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988
If the issue persists after troubleshooting, we recommend reaching out to our Bodewell service team at 1-833-426-3393 to schedule an appointment.
This is the biggest piece of crap you can buy. This dishwasher is less than one year old, and the racks are rusted out, and the heater system is broken
Response from geappliances.comBy Vikki, GE_Appliances, March 23, 2026
This dishwasher offers a limited one-year warranty that began on the date of purchase. We encourage you to contact our GE Appliances service team -Bodewell by calling 1-833-426-3393 to schedule a service appointment to have your dishwasher evaluated and repaired as needed.