Works but lower rack a problem and runs off the track
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances, June 1, 2023
Hello - Thank you so much for taking some time to reach out and share your review. We're glad that you are overall enjoying this dishwasher so far.
However, we are sorry about the lower rack going off track. We're happy to assist with this. We are going to have one of our agents reach out over email for some additional information. If you don't see the message quickly, then we'd suggest checking your spam and junk folder.
We look forward to hearing from you. - Jonathon@GEA
The bottom tray doesn't fit correctly, it slides off one side or the other
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Haley@GEA, GE_Appliances, May 31, 2023
Oh no!
Having your dishwasher racks slip and slide off track can become really time consuming when trying to do dishes. We are very sorry for this kind of experience and will be happy to provide some assistance.
Dishwasher detergents can leave a white film or residue on glassware, dishes, or even the dishwasher tub itself. Soap residue can cause the wheels or rack slides to start to stick or slide so that they don't roll properly. To correct this, we recommend the use of high quality detergents such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent.
We appreciate your time taken to provide us this feedback. Please feel welcome to connect with us if you have any further questions or concerns. -Haley@GEA
Cleans dishes very well but a little more difficult to start than my previous dishwasher. Also a little more difficult to push the tray with the dishes back in the dishwasher
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
3
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, May 24, 2023
Hi, It's good to hear this dishwasher's performing very well. We always strive to improve your experience and your comments on this unit's functionality are greatly appreciated. Thanks for sharing.
-Sylvia@GEA
Response from geappliances.comBy Adrian@GEA, GE_Appliances, May 24, 2023
Greetings! Thank you for taking the time to provide us with your feedback. We are happy to hear that your dishwasher is operating as designed. However, we are so sorry that you are having difficulty starting your dishwasher and pushing the rack back in. Below, we have provided a link with some tips to aid in your racks gliding more easy.