Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - White
Average customer rating
3.7
(362 Reviews)
Rating breakdown 362 reviews
5 Stars
156
4 Stars
84
3 Stars
37
2 Stars
37
1 Star
48
70%of customers recommend this product.
(
201 out of
287)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - White
Customer Rating
5
Quiet! Easy to use!
on August 1, 2023
Posted by: MamaDent
from Myrtle Beach SC
Wonderful product. Quiet. Easy. to use. Easy to install.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
DO NOT BUY IT!!
on July 24, 2023
Posted by: ZOOTY
Does NOT dry the dishes at all!! The lower rack keeps coming off its tracks. Very noisy. Has NO wash cycles except normal, heavy and 1 hour. The worst dishwasher I've ever used and I suspect it is not water efficient either!!
Response from geappliances.comBy Adrian@GEA, GE_Appliances, July 25, 2023
Hi! Thank you for your feedback. We are so sorry to hear that this dishwasher has not lived up to your expectations when it comes to features and the design of the racks. Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your dishwasher.
We will be sharing this feedback with our product design teams, so they can make the necessary improvements. We are honored to have you as a part of the GE Appliances family, and we hope to gain your trust back with our appliances in the future. - Adrian@GEA
We will be sharing this feedback with our product design teams, so they can make the necessary improvements. We are honored to have you as a part of the GE Appliances family, and we hope to gain your trust back with our appliances in the future. - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Average
on July 23, 2023
Posted by: Sb90
Leaves dishes wet but gets the clean. Not overly noisy.
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 24, 2023
Hello there,
Thank you for taking the time to provide feedback on your new dishwasher. We're sorry to hear that your dishes are not dry at the end of the wash cycle, and we want to help!
For optimal drying results, we recommend using a rinse agent, selecting Heated dry or Dry Boost. We recommend referring to the link below for troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451.
Don't hesitate to reach back out to us if the suggestions above do not improve your dishwasher's drying results. We appreciate you continuously choosing GE Appliances for your home, and we're grateful to have you as part of our family.
-Charlie@GEA
Thank you for taking the time to provide feedback on your new dishwasher. We're sorry to hear that your dishes are not dry at the end of the wash cycle, and we want to help!
For optimal drying results, we recommend using a rinse agent, selecting Heated dry or Dry Boost. We recommend referring to the link below for troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451.
Don't hesitate to reach back out to us if the suggestions above do not improve your dishwasher's drying results. We appreciate you continuously choosing GE Appliances for your home, and we're grateful to have you as part of our family.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheap junk which does not dry utensils
on July 22, 2023
Posted by: chunklover51ataoldotcom
from Flower Mound, TX
Someone wrote "cheap pile of junk"...I am going to repeat the same. The dishwasher is poor in built and overall performance. It does not dry the dishes and the condensation can be seen on the inside walls. This model does not have "dry boost" which is available in other models. It is a BIG problem. In addition, the racks are shallow and very poorly designed. It is 2023 and one can very well see the "inflation" has a direct impact on product quality.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 24, 2023
Oh no!
We're so very sorry to hear that you're not having the best experience with your new dishwasher. This is certainly not the experience we desire for you and we want to help out!
Water remaining at the bottom of the unit is normal. However, of the dishes aren't drying correctly, there are a few things you can check. Please refer to the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451.
Dishwashers are tested at the factory before they are shipped. If your new dishwasher has some water inside the tub or if there is water dripping from the drain hose, causing condensation, this is normal.
If the suggestions above don't seem to resolve the issue, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you so much for taking the time to share. Best regards. - Tierra@GEA
We're so very sorry to hear that you're not having the best experience with your new dishwasher. This is certainly not the experience we desire for you and we want to help out!
Water remaining at the bottom of the unit is normal. However, of the dishes aren't drying correctly, there are a few things you can check. Please refer to the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451.
Dishwashers are tested at the factory before they are shipped. If your new dishwasher has some water inside the tub or if there is water dripping from the drain hose, causing condensation, this is normal.
If the suggestions above don't seem to resolve the issue, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you so much for taking the time to share. Best regards. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheap materials
on July 17, 2023
Posted by: Vince6787
from St. Louis
Doesn’t dry dishes and cheaply made. Drawer rack fly’s right off the rails when pulling it towards you.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 18, 2023
Hi there,
We appreciate you taking the time to leave us feedback.
We are so sorry to hear that your dishwasher is not drying your dishes properly. Please take a look at the link below for troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
The below video link describes how to adjust a lower rack in a dishwasher so it rolls smoothly on the tub rack track.
https://www.youtube.com/watch?v=kBwYl4FSl40
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
We appreciate you taking the time to leave us feedback.
We are so sorry to hear that your dishwasher is not drying your dishes properly. Please take a look at the link below for troubleshooting steps:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
The below video link describes how to adjust a lower rack in a dishwasher so it rolls smoothly on the tub rack track.
https://www.youtube.com/watch?v=kBwYl4FSl40
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Satisfactory, not great.
on July 3, 2023
Posted by: Nancy Eustis
The dishes are still wet when the cycle is complete, even when rinse aid is added.
Response from geappliances.comBy Jonathon@GEA, GE Appliances , July 6, 2023
Hello - Thank you so much for taking a moment to get in touch and share your review. We're sorry that this model hasn't exceeded your expectations.
We know how important it can be to have those dishes dry and we do have some tips that can potentially help out. We're going to share a link to one of our support pages that goes over a lot of information. Here is the link: https://repair.geappliances.com/resources/faq/why-is-my-dishwasher-not-drying
Let us know if you have any other questions, we are always happy to help. - Jonathon@GEA
We know how important it can be to have those dishes dry and we do have some tips that can potentially help out. We're going to share a link to one of our support pages that goes over a lot of information. Here is the link: https://repair.geappliances.com/resources/faq/why-is-my-dishwasher-not-drying
Let us know if you have any other questions, we are always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet and powerful!
on June 28, 2023
Posted by: Jah1982
from Georgia
Nice and quiet! Cleans dishes well! Intentionally left some stuck on food on plates and silverware to rest the effectiveness and it did not disappoint at all! 5 stars!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t buy it!
on June 24, 2023
Posted by: Cleaning by hand
Worst dishwasher ever. Cheap in every way. Plastic shell, plastic door, plastic hardware. Switch broke after one use. Trays bind. Soap dispenser doesn’t work.
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 26, 2023
Hello,
We're sorry to hear that you are less impressed with your dishwasher.
If the soap dispenser does not open, we recommend referring to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18903
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please contact us again if you have additional questions or concerns. Kind regards -Charlie@GEA
We're sorry to hear that you are less impressed with your dishwasher.
If the soap dispenser does not open, we recommend referring to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=18903
If you haven’t already, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737 Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please contact us again if you have additional questions or concerns. Kind regards -Charlie@GEA
Written by a customer while visiting geappliances.com