Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - White
Customer Rating
5
Gets the job done!
on September 27, 2023
Posted by: coffeymom
from Illinois
This is a low price dishwasher, so it's a very plain unit. If you're looking for a lot of features in a dishwasher, you will be disappointed. If you're okay with a "plain jane" unit that gets the dishes clean, this is a great one to look at.
Piece of junk. Nothing but a bunch of plastic. Dishes are soaking wet when finished. Will be buy new other one. This one is a week old. Somebody come get please.
Response from geappliances.comBy Adrian@GEA, GE_Appliances, September 26, 2023
Oh no! We are so sorry to hear that this dishwasher has not lived up to your expectations due to its drying capabilities and its quality. Below, we have provided tips to avoid poor drying in your dishwasher.
Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your appliance. We recommend contacting your retailer for exchange/replacement options. Thank you for choosing GE Appliances for your home, and we hope to gain your trust back with our products. - Adrian@GEAppliances
One star because it cleaned the dishes. However, the craftsmanship and quality of this machine is terrible. The door moves side to side when open/closing and one side needs to be forcibly pushed in for a flush closure. The bottom rack is a mess, it NEVER stays on the "track" regardless if the rack is full of dishes or completely empty. The door feels very hollow and plastic plus cheap. The silverware holder is small and just sits on/in the bottom rack, unsecured-likely part of the issue of the rack coming off the rails every time its pulled out. This is also a small unit. It looks like a standard size, but inside is very small and with our family of 4, we will have to run this unit at minimum once a day. GE used to offer quality appliances, but for this price don't walk, RUN away to buy something else.
Features
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Performance
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Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 22, 2023
Good morning,
Thank you for taking the time to leave a review on your GE Appliances built-in dishwasher. We are pleased to hear that the dishwasher cleans your dishes as expected, however, we are sorry to hear that you are not completely satisfied with the quality and craftsmanship. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this dishwasher provides.
Thank you for your review. Have a great day! -Devin@GEAppliances
This unit is loud. It doesn't dry the dishes I have to dry my dishes by hand.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, September 19, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE Appliances built-in dishwasher. We are sorry to hear that the unit is loud and the dishes are not dry once the cycle is complete. We recommend reviewing the article at the link below for troubleshooting tips on how to enhance the drying performance:
If you continue to experience issues with drying, we recommend scheduling a service appointment with our factory service team. You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
So far I love our new GE dishwasher. There is a lot more room on the inside then our previous one. I'm glad I chose white as that was a big decision. It is so nice and bright. Looking forward to years of having it way my dishes.
The dishwasher cleans, but the bottom rack doesn’t stay in the track. It falls off the track every time you pull it out and I’m afraid it will ruin the arm at the bottom. Do not recommend!
Response from geappliances.comBy Charlie@GEA, GE_Appliances, August 30, 2023
Hi there,
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that your dishwasher lower rack keeps falling off the track and we're happy to provide guidance.
The below video link describes how to adjust a lower rack in a dishwasher so it rolls smoothly on the tub rack track. https://www.youtube.com/watch?v=kBwYl4FSl40
We hope this helps, and if you need additional assistance, please reach out. -Charlie@GEA