Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Extra Heavy Duty Wash Cycle and 60dBA - White
Customer Rating
1
crap
on November 13, 2023
Posted by: Suebe2b
from Washington
stopped working first week, continually circulating hot water out drain
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, November 15, 2023
Good afternoon,
Thank you for taking the time to leave a review on your new GE Appliances built-in dishwasher. We are truly sorry to hear that your dishwasher stopped working within the first week of use, as this is certainly not the quality that we expect. We recommend taking advantage of the manufacturer's warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link:
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at-hand. Thank you for your review! -Devin@GEAppliances
I wish this had the drying feature on the dishwasher included in the packages offered to Mungo Home buyers.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Devin, GE Appliances, October 17, 2023
Hi there,
Thank you for taking the time to provide a review on your new GE Appliances dishwasher. We are sorry to hear that the dishwasher is not drying your dishes. This model uses a calrod heater to dry the dishes, and you can also select "Dry Boost" to ensure dishes are thoroughly dry once the cycle is complete. If you continue to experience issues, we recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team by calling 1-800-432-2737, or by scheduling online at the following link:
Stops and starts constantly. Is that normal. Have only run it once so far.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sylvia@GEAppliances, October 9, 2023
Hi,
Thanks for leaving a review. We appreciate you letting us know about your unit's operation and we're here to help.
It is normal for many dishwashers to start and stop several times during each drain. This helps pump out food soils more effectively. If your dishwasher pauses briefly or seems to start and stop during the draining period, this is normal operation.
Please let us know if you have any more questions. We're always happy to help.
I received this dishwasher as a replacement from my home warranty company. I am not impressed at all. It does not dry at all!! Very disappointed that this is what GE has come to. I want my 20 year old dishwasher back.
Features
1
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon@GEAppliances, GE Appliances, October 9, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We are really sorry to hear about this dishwasher not drying well. That is not something we expect.
We're going to share one of our support articles that goes over some troubleshooting that can help with getting the best drying performance. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451). If you are still experiencing issues, then we suggest getting one of our technicians out to check this. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
Rather disappointed in fact. Inside cabinet remains damp for days. But note that at least the dishes and table ware are dry. We place a towel in the door to allow air to circulate and dry the inside. The man that GE sent to us however was a man who knew his stuff. Much appreciation. He took the time to explain some details of our unit that will help us to work with the unit.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
1
Response from geappliances.comBy GEAppliances, Devin, October 7, 2023
Good morning,
Thank you for taking the time to leave a review on your new GE Appliances built- in dishwasher. We are sorry to hear that you are not completely satisfied with your dishwasher due to the tub being damp for days after use. Water settled in the bottom of the dishwasher (usually 1-2 cups) at the end of the wash cycle is normal. This water helps to keep the pump seal lubricated. Water should not be as high as the front of the center raised island in the bottom of the tub.
We are happy to hear that the GE Appliances technician was helpful and answered any questions or concerns you had. If you should ever have any questions on how to operate your dishwasher, please refer to the owners manual at the link below: