Customer reviews from kitchenaid.com
KitchenAid - 46-Bottle Dual-Zone Wine Cellar with Wood-Front Racks - Custom Panel Ready
Average customer rating
3.8
(14 Reviews)
Rating breakdown 14 reviews
5 Stars
6
4 Stars
4
3 Stars
0
2 Stars
3
1 Star
1
62%of customers recommend this product.
(
8 out of
13)
Customer Reviews for KitchenAid - 46-Bottle Dual-Zone Wine Cellar with Wood-Front Racks - Custom Panel Ready
Customer Rating
4
Wine refrigerator
on July 20, 2022
Posted by: banzai
from Englewood florida
[This review was collected as part of a promotion.] Have purchased kitchenaid for years. We are happy with our wine refrigerator so far
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Frustrations of replacing new unit!
on October 19, 2023
Posted by: ChuckG
from Ramona, CA
[This review was collected as part of a promotion.] I bought this unit a few weeks ago. It was a replacement for basically the same model we had installed in 2009. It was the only unit for undercounter with the ability to add the wood front panel to match the rest of the cabinetry. This unit was more than 2.5 times more expensive. When I received the unit the wood panel mounting was different. The hinges were different and I had to carefully route out a section of the corners so the panel would be able to mount. Then the m4 x 30 mm screws came up missing to mount the panel. I called and Kitchen Aide sent out 4 incorrect screws which I waited 2 weeks to get. I went out and bought my own screws which came about the same time.
Front panel was not the only problem. The corner hinges had plastic corners that exceeded the height of the wine cooler and had to be modified to be made shorter. Finally after much frustration the replacement unit is installed and working great.
Front panel was not the only problem. The corner hinges had plastic corners that exceeded the height of the wine cooler and had to be modified to be made shorter. Finally after much frustration the replacement unit is installed and working great.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Nice wine fridge!
on March 15, 2024
Posted by: Db4420
from El Dorado Hills, CA
[This review was collected as part of a promotion.] Perfect addition to our new kitchen! Love the look with the wood racks.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Wine Cooler - OK
on May 25, 2024
Posted by: KirbyPJ1
from Crossville, TN
[This review was collected as part of a promotion.] Shelves are hard to pull out and are not adequate in terms of height for some bottles of wine. I had a different brand for years and left it behind when we moved. Same capacity but shelves much more user friendly.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
Don't expect it to hold full capacity
on June 6, 2025
Posted by: bthicks22
from Connecticut
Only the bottom shelf will fit chardonnay or Pinot noir style bottles. Also most bottles won't fit with every other bottle reversed to get the maximum capacity. Can really only fit 4 bottles per shelf if you have a variety of bottle shapes. Also, it doesn't make sense that the "cold" wines are recommended to go in the upper zone and the warmer ones in the lower....more energy efficient to keep the cold on the bottom, but you can't set it to do that. It does look nice and mine has been running for about 2 years without issues, but I wish I looked at other models before purchasing this one.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy Branded Team, Consumer Care, June 9, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wine Cellar and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 734763.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
No longer cooling after 2 years
on June 14, 2025
Posted by: Jrel003
Product was included in our build with pulte it's only been 2 years and system is no longer cooling. Did the typical resetted and clean and still not cooling.
Response from kitchenaid.comBy Branded Team, Consumer Care, June 16, 2025
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wine Cellar and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information and reference Case # 738902.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com