Customer reviews from kitchenaid.com
KitchenAid - 46-Bottle Dual-Zone Wine Cellar with Glass Door and Wood-Front Racks - Stainless Steel
Average customer rating
2.5
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
3
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
5
43%of customers recommend this product.
(
3 out of
7)
Customer Reviews for KitchenAid - 46-Bottle Dual-Zone Wine Cellar with Glass Door and Wood-Front Racks - Stainless Steel
Customer Rating
1
Leaking Refrigerant
on November 25, 2024
Posted by: Harold54
from Phoenix, AZ
Have the wine cooler and it has slowly been losing the refrigerant gas to where it is now only a 10 degree difference to the room temperature. Considered replacing until I saw the replacement pricing. Talk about price gouging. Looking for a repair tech who has the technical ability to 'break into the refrigerant system and install a valve to recharge the system with refrigerant. Suspect there is a very slow leak, considering the lack of manufacturing quality, and to inject a self-sealant agent as part of the refrigerant recharge to hopefully seal off the leak.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 27, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wine Cellar and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 630274.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Do not buy KitchenAid undercounter wine cellar!
on June 8, 2025
Posted by: Kisko.Kid
Misleading wine bottle capacity. Shelves are too short to even accommodate the claimed eight Bordeaux bottles per shelf, considering that Bordeaux bottles are the most efficient size for alternating neck-to-shoulder storage. Expect your maximum storage to be 41 bottles (six Champagne bottles on the lower shelf if alternating neck-to-shoulder, and seven bottles on each of the other five shelves, with the seventh bottle laid at an angle). This was never a problem with my old Viking.
Response from kitchenaid.comBy Branded Team, Consumer Care, June 9, 2025
Thank you for sharing your experience with us. We regret to hear that your Wine Cellar is not living up to your standards. If you have any questions or concerns with your Wine Cellar, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Wine Cellar model/serial number, and reference Case # 735338.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com