Customer reviews from kitchenaid.com
KitchenAid - 46-Bottle Dual-Zone Wine Cellar with Glass Door and Wood-Front Racks - Stainless Steel
Average customer rating
2.6
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
3
4 Stars
1
3 Stars
1
2 Stars
1
1 Star
5
50%of customers recommend this product.
(
4 out of
8)
Customer Reviews for KitchenAid - 46-Bottle Dual-Zone Wine Cellar with Glass Door and Wood-Front Racks - Stainless Steel
Customer Rating
4
Nice wine cooler!
on January 11, 2026
Posted by: LAS225
from Alpharetta
[This review was collected as part of a promotion.] I opted for this wine cooler when we moved into our new home. A light automatically comes on when you open the door which is a nice feature. There are several settings you can use.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Do not buy KitchenAid undercounter wine cellar!
on June 8, 2025
Posted by: Kisko.Kid
Misleading wine bottle capacity. Shelves are too short to even accommodate the claimed eight Bordeaux bottles per shelf, considering that Bordeaux bottles are the most efficient size for alternating neck-to-shoulder storage. Expect your maximum storage to be 41 bottles (six Champagne bottles on the lower shelf if alternating neck-to-shoulder, and seven bottles on each of the other five shelves, with the seventh bottle laid at an angle). This was never a problem with my old Viking.
Response from kitchenaid.comBy Branded Team, Consumer Care, June 9, 2025
Thank you for sharing your experience with us. We regret to hear that your Wine Cellar is not living up to your standards. If you have any questions or concerns with your Wine Cellar, please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding, please include your contact information, Wine Cellar model/serial number, and reference Case # 735338.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Leaking Refrigerant
on November 25, 2024
Posted by: Harold54
from Phoenix, AZ
Have the wine cooler and it has slowly been losing the refrigerant gas to where it is now only a 10 degree difference to the room temperature. Considered replacing until I saw the replacement pricing. Talk about price gouging. Looking for a repair tech who has the technical ability to 'break into the refrigerant system and install a valve to recharge the system with refrigerant. Suspect there is a very slow leak, considering the lack of manufacturing quality, and to inject a self-sealant agent as part of the refrigerant recharge to hopefully seal off the leak.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, November 27, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wine Cellar and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 630274.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
on September 18, 2024
Posted by: Mnk1
from Florida
Very poor quality for the amount of money paid! Worked less than a year! Do Not Buy!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 18, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wine Cellar and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 595114.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Problem is above
on December 30, 2023
Posted by: Ster
[This review was collected as part of a promotion.] It replaces a Whirpool, and the design is not a good.
It will not hold the same number of bottles of wine the Whirpool did.
It will not hold the same number of bottles of wine the Whirpool did.
Written by a customer while visiting kitchenaid.com
Customer Rating
2
2 years old and now quit working
on April 23, 2023
Posted by: Chuckaz
from Buckeye, AZ
My unit unit was the only one offered by our builder. It worked well until a few weeks ago and now quit running. I'll care tomorrow for service but I don't like my chances of getting this repaired and especially without costing several hundreds of dollars.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, April 24, 2023
Thank you for sharing your experience with us, Chuckaz. We apologize for the concerns that you are experiencing with your Wine Cooler and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 309095.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Looks nice, works decernt, misleading capacity
on January 31, 2023
Posted by: MisledAndAnnoyed
[This review was collected as part of a promotion.] Have had this for almost two weeks now and was super excited when I saw it could hold so many bottles. In reality, it can only hold ~4 per row unless you have really short wine bottles which halves the amount of bottles. I read the manual and looked into how you're supposed to load this but still could not load 25ish average sized wine bottles much less the claimed 46.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, February 2, 2023
Thank you for sharing your experience with us, MisledAndAnnoyed. We apologize for the concerns that you are experiencing with your Wine Cellar and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Nothing more than a rattle-trap
on December 15, 2022
Posted by: har12
Unbelievably annoying. Metal housing at bottom rattles and will not stop, even after service call, shims, leveling. Made even more intolerable by fact that this unit runs more frequently than it should because it is so poorly insulated. Just a horrible product.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, December 22, 2022
Thank you for sharing your experience with us, har12. We apologize for the concerns that you are experiencing with your Wine Cellar and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com