Customer reviews from kitchenaid.com
KitchenAid - 46-Bottle Dual-Zone Wine Cellar with Glass Door and Wood-Front Racks - Stainless Steel
Average customer rating
2.5
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
3
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
5
43%of customers recommend this product.
(
3 out of
7)
Customer Reviews for KitchenAid - 46-Bottle Dual-Zone Wine Cellar with Glass Door and Wood-Front Racks - Stainless Steel
Customer Rating
5
So sleek!
on February 28, 2022
Posted by: Ellen AS
from Seattle, WA
[This review was collected as part of a promotion.] We had this put into our new home and love it! The motion sensor light adds a techy and fancy element to it, and the dual temperature zones are great for keeping both reds and whites happy. My only wish was to have one taller shelf on the top half like there is on the bottom for the larger white bottles.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Nothing more than a rattle-trap
on December 15, 2022
Posted by: har12
Unbelievably annoying. Metal housing at bottom rattles and will not stop, even after service call, shims, leveling. Made even more intolerable by fact that this unit runs more frequently than it should because it is so poorly insulated. Just a horrible product.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, December 22, 2022
Thank you for sharing your experience with us, har12. We apologize for the concerns that you are experiencing with your Wine Cellar and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Quiet, great size, reliable
on November 20, 2021
Posted by: Yodaman100
from Woodbine, Md
[This review was collected as part of a promotion.] This is our fourth wine cooler and it’s the best. Drawers work well, zones are nice and it looks great.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
1
Looks nice, works decernt, misleading capacity
on January 31, 2023
Posted by: MisledAndAnnoyed
[This review was collected as part of a promotion.] Have had this for almost two weeks now and was super excited when I saw it could hold so many bottles. In reality, it can only hold ~4 per row unless you have really short wine bottles which halves the amount of bottles. I read the manual and looked into how you're supposed to load this but still could not load 25ish average sized wine bottles much less the claimed 46.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, February 2, 2023
Thank you for sharing your experience with us, MisledAndAnnoyed. We apologize for the concerns that you are experiencing with your Wine Cellar and would like the opportunity to see if we can help. Please reach out to us via Facebook https://www.facebook.com/KitchenAid or Twitter @KitchenAidCare.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
1
on September 18, 2024
Posted by: Mnk1
from Florida
Very poor quality for the amount of money paid! Worked less than a year! Do Not Buy!
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Consumer Care, September 18, 2024
Thank you for sharing your experience with us. We apologize for the concerns that you are experiencing with your Wine Cellar and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Instagram at https://www.instagram.com/kitchenaidusa/. When responding please include your contact information and reference Case # 595114.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Very nice works great!
on November 4, 2021
Posted by: Neal33
from Ridgeland MS
[This review was collected as part of a promotion.] I love the fact it has two different temp zones! I use it everyday and I can’t wait to get more kitchen aid products.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
2
2 years old and now quit working
on April 23, 2023
Posted by: Chuckaz
from Buckeye, AZ
My unit unit was the only one offered by our builder. It worked well until a few weeks ago and now quit running. I'll care tomorrow for service but I don't like my chances of getting this repaired and especially without costing several hundreds of dollars.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy KitchenAid Team, Customer Care, April 24, 2023
Thank you for sharing your experience with us, Chuckaz. We apologize for the concerns that you are experiencing with your Wine Cooler and would like the opportunity to see if we can help. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/KitchenAid or Direct Message on Twitter @KitchenAidCare. When responding please include your contact information and reference Case # 309095.
We look forward to speaking with you.
Marie Q
We look forward to speaking with you.
Marie Q
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Problem is above
on December 30, 2023
Posted by: Ster
[This review was collected as part of a promotion.] It replaces a Whirpool, and the design is not a good.
It will not hold the same number of bottles of wine the Whirpool did.
It will not hold the same number of bottles of wine the Whirpool did.
Written by a customer while visiting kitchenaid.com