Customer Reviews for Caf - 36 in. Wide 6 Burners 5.75 Cu. Ft. Freestanding Dual Fuel True Convection Range, Customizable - Matte White
Customer Rating
1
KNOBS KEEP BREAKING
on February 21, 2025
Posted by: frustratedbuyer
The burner knobs KEEP BREAKING!!! its driving me bananas. The cheap plastic piece keeps breaking
Response from cafeappliances.comBy Vikki, Cafe_Appliances, February 25, 2025
We regret to hear you've had difficulty with the knobs on your beautiful range and have sent you an email to gather additional information. Please respond at your earliest convenience. -Vikki@CaféAppliances
This is our second one. We sold our home and the buyers insisted on us leaving the range behind, so we have purchased another one. Works perfectly, cooks like a dream! Love the dual fuel, best of both worlds! On top of that it’s gorgeous!
We are amazed at how much better this range/stove is than any other we’ve owned. It cooks beautifully and evenly. I had to use the broiler recently and was amazed at how quickly and evenly it charred my peppers.
I really could not be happier! I ordered the 36” dual fuel range and it is sooo nice. I had an electric stove before and spent the extra money during our kitchen renovation to have a gas line run ($$$) and purchase the dual fuel range/oven. We have only been using this stove for a few weeks and it is amazing so far. I never thought I would use the connectivity to WiFi and we haven’t linked it to Alexa yet but just having my watch tell me that the oven timer is going off when I’m downstairs doing laundry was something I didn’t expect to use and it’s been great! We bought different color hardware than came with the range and installed it ourselves, it was super easy to install and really feels custom. So far, I couldn’t be happier!
We have had this range for a few years and have had the upper element break with a repair completed under warranty and now out of warranty the lower element isn't getting hot. One of the knobs broke in the first 6 months of owning, so we have had to just borrow a different know to use that burner - the plastic piece inside the know broke and we haven't been able to find the replacement piece.
Response from cafeappliances.comBy Adrian, GE_Appliances, November 22, 2024
We would like to assist you with this matter and gather some additional information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience.