Customer reviews from cafeappliances.com
Café - 5.75 Cu. Ft. Freestanding Dual Fuel True Convection Range with 6 Burners, Customizable - Matte Black
Average customer rating
4.5
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
105
4 Stars
25
3 Stars
11
2 Stars
4
1 Star
6
88%of customers recommend this product.
(
111 out of
126)
Customer Reviews for Café - 5.75 Cu. Ft. Freestanding Dual Fuel True Convection Range with 6 Burners, Customizable - Matte Black
Customer Rating
2
Surprisingly Noisy
on January 22, 2022
Posted by: DisappointedWithMyCafe
from Breckenridge
The gas range works great! The oven has two issues. First, the fan is so noisy you can barely have a conversation near the oven. The fan runs during and after cooking for 20-30 minutes, so dont buy this oven if your island is nearby. Second, the oven timer DOESNT TURN OFF THE OVEN WHEN ITS COMPLETE. Why have an oven timer? Very disappointing.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Gina@Cafe, Cafe_Appliances, January 25, 2022
Hi - Thank you for purchasing this beautiful Café range for your home. While we're delighted you feel this range works great, we're sorry to hear you've found the fan to be too loud and that you're disappointed with the countdown timer feature. We recommend having a service technician take a look at your range regarding your concerns about the sound level of the fan. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We're happy to share your feedback with regard to the countdown timer with our Design team for future product consideration. Kind regards. Gina@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Excellent decision
on August 21, 2021
Posted by: Ob1298
from Arizona
Heavy duty, style and kids friendly. Smart features are the best.
I would recommend this to a friend!
Response from cafeappliances.comBy Joyce@Cafe, Cafe_Appliances, August 23, 2021
Hello- We appreciate you taking the time to share your review. We are so glad you are enjoying your new beautiful range. We are pleased to hear you are happy with your purchasing decision and the smart features it offers for you and your family. We appreciate your feedback. If you have any questions in the future, please let us know. We are here to help! Joyce@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love this stove
on September 1, 2021
Posted by: Zalmie1
from MO
I’ve been waiting awhile to receive and couldn’t be happier! I like the functionality of the range.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful Range
on September 27, 2021
Posted by: Pereiradad
from Narragansett RI
It’s as beautiful as it is functional. Love the WiFi capabilities and preheating the oven remotely.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Awesome range!
on December 2, 2021
Posted by: New range
from Colorado Springs, Colorado
We have throughly enjoyed our new range! We made our first thanksgiving turkey and had room for all the sides. This range has great temperature control and is just beautiful!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Looks great
on December 3, 2021
Posted by: Bdf644
from Michigan
Have had the product just over 2 weeks. Looks great in my new kitchen. The only issue that I can see is that it takes a bit longer to preheat than what I would expect from a convection type oven. Otherwise everything else has been terrific so far.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Fantastic but a replacement
on December 9, 2021
Posted by: Chocolate Trouble
from Annapolis Md
We can not be happier with this range. Functionality was well thought out. Lots of features for foodies. We just wished it would not have taken 14 weeks to replace a new oven that was defective.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Looks great - Fault code 350 on 1st day of use
on December 13, 2021
Posted by: Jval
from Mystic, CT
I love the look of the stove/oven and it's very capable. But! Fault code on day 1 of use. Inconvenience to say the least. New house, everything should work out of the box. I'm waiting on a technician to come out and fix the issue. Ill update the review after it gets fixed!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Chris@Café, Café Appliances, December 22, 2021
Thank you so much for taking the time to reach out to us about this. While we are glad that you have enjoyed the design and functionality of your new range, we are sincerely sorry that it showed an error code upon installation and required a service appointment so soon into its lifespan. We took a look at your service appointment and see that it is scheduled for 12/29 between 8am and 12pm. Please feel free to contact us any time with questions you may have as we are always here to help. -Chris@Café
Written by a customer while visiting cafeappliances.com