Customer reviews from cafeappliances.com
Café - 5.75 Cu. Ft. Freestanding Dual Fuel True Convection Range with 6 Burners, Customizable - Matte Black
Average customer rating
4.5
(151 Reviews)
Rating breakdown 151 reviews
5 Stars
105
4 Stars
25
3 Stars
11
2 Stars
4
1 Star
6
88%of customers recommend this product.
(
111 out of
126)
Customer Reviews for Café - 5.75 Cu. Ft. Freestanding Dual Fuel True Convection Range with 6 Burners, Customizable - Matte Black
Customer Rating
5
Amazing stove
on October 14, 2023
Posted by: Rachael T
from Cincinnati
We love our new cafe dual fuel range!
It works great and looks stunning in our kitchen.
It works great and looks stunning in our kitchen.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Good features
on November 17, 2023
Posted by: JLMOY
from Michigan
Overall a good product, however, for the amount of money spent, a few features that are not easy to use or available at all is a bit puzzling. For example, there is no clock….there is a display to show the temperature and to set the timer, but no clock which is an adjustment I have had to make to rely now on my microwave clock which is not in line of site like the range. Secondly, the timer function and how to set it for me is cumbersome…feel it should be way simpler to set the timer for either hour or minute quickly and you should be able to see the time, both minutes and second wind down. Lastly, the various burner functionality is nice to have, however, having them both in the front does make when cooking many things on all burners a bit challenging. For me personally, it would be nice to have the larger burner in the back.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Service call needed after a week.
on January 16, 2024
Posted by: Pain in the axx
from Colorado
Got in November already needs a service call, what a pain.
Response from cafeappliances.comBy Adrian, GE_Appliances, January 25, 2024
Oh no! We are so sorry that your new range is already needing a service with a technician after only a few months. This is definitely not the quality that we expect with this range. However, we are confident that our technicians will get your range back up and running as quickly as possible.
Thank you for choosing Cafe Appliances for your home. - Adrian@Cafe
Thank you for choosing Cafe Appliances for your home. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Problems within first year
on March 22, 2024
Posted by: Dudy
from Syracuse Utah
Oven won’t heat to temperature, had this range one year and already having problems. Not the quality you want for the price !!!
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Charlie, Cafe_Appliances, March 22, 2024
We'd like to assist you with the temperature of the oven. We recommend referring to this link if the oven is not reaching to a set temperature.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19172
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=19172
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great all around!!!
on November 14, 2024
Posted by: Mwalker88
from Dothan Alabama
I Love my new range…I can set my WiFi oven to whatever I want while I’m headed home from the grocery store!!!
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Almost perfect
on April 9, 2025
Posted by: LEKC
The appliance looks great and works great most of the time. However, sometimes when you turn on the top burners, all the burners spark continuously while that one’s running. We also had some broken knobs we noticed soon after delivery. Unfortunately, the working part of the knob on the inside is plastic, and that piece broke. The company did get us some new knobs and they’ve worked well ever since. The stove is a nice upgrade in size over the regular size stove. Nice capacity, just has the burner issue since day one.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Jonathon, Cafe_Appliances, April 14, 2025
We are glad to see that you are enjoying your new range and happy to see that you got the knobs replaced. We'd like to help out with the issues you are noticing on the burners. We recommend scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting cafeappliances.com
Customer Rating
2
exhaust fan discolored our backsplash
on March 8, 2024
Posted by: Erin17
from Ohio
We have ALWAYS used GE so in our new kitchen remodel this was a no brainer. I will warn people the back exhaust fan gets hot. It has discolored our “ heat resistant “ quartz backsplash in less than 4 months. I always cook or bake with the hood fan on but the heat is still a lot, it sits against the wall. We do not use this oven more than the average person, I would say less. I have not even used the broiler out of fear of the temps. Most people looking to buy this great looking stove most likely will have a nice backsplash. Just make sure your backsplash can tolerate a lot of heat. Stove otherwise works well and is nice looking.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Charlie, Cafe_Appliances, March 11, 2024
The information you have provided is very important and allows us to continue to improve the products and services we offer.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Stopped preheating.
on June 28, 2023
Posted by: My3mdz
We were so excited to get our new Cafe installed and ready to use. We used the oven for 2 weeks and then it stopped preheating. We were cooking a meal for the family and didn’t realize until 20 minutes in that the oven was not preheating…I set it for 425 and it never got above 216.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian@Cafe, GE_Appliances, June 29, 2023
Hi! Thank you for your feedback. We are so sorry to hear that your oven is no longer preheating. This is not normal operation, and we strongly encourage you to schedule an in-warranty service appointment with one of our certified technicians.
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing Cafe Appliances for your home, and we are confident that our technicians will be able to get this temperature issue resolved as quickly as possible. - Adrian@Cafe
You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We appreciate you choosing Cafe Appliances for your home, and we are confident that our technicians will be able to get this temperature issue resolved as quickly as possible. - Adrian@Cafe
Written by a customer while visiting cafeappliances.com