This is a gorgeous addition to my kitchen. Professional looking, beefy and works like a charm. I look forward to cooking every time I walk past it. What a statement piece!
I bought this to replace an excellent Kitchenaid commercial style range that was no longer repairable due to its age and lack of parts (probably over 20 years old). My initial appliance and the new replacement are both damaged. The first one had such a big dent on the side, that stuck out more than one inch, that it could not be installed and slid into the cutout. Then I had to have a 4 prong outlet installed, so the second attempt to install was a fail, and the electrician had to come. Now, on the third attempt, the bracket the holds the oven racks in on the side of the oven came unwelded and are loose. Thus, it cannot hold the bottom oven rack. The back of the oven is completely flat rather than recessed, and my gas valve doesn't allow it to slide in fully... it's rather deep and sticks out pretty far, so be warned if you have an older house with shallow counters. I have noticed how it sticks out in some of the review images. Now I need to call the gas guy and GE to see if this is salvageable. I tried cooking with it for the first time tonight... the burners are awesome! I love the cooktop design and high power, great for getting the water boiling. The oven seems a little poorer quality than my previous kitchenaid, design flaw with these rack brackets, also smaller than the kitchenaid, gets very hot on the side walls, so not as well insulated perhaps as the Kitchenaid. Seems to cook the food nicely and fast! Reheated some meatballs and made lava cakes and both were cooked effectively and efficiently. I am looking forward to trying the smart features and air fry option. The controls are intuitive and sleek, and it is very easy to use. We will see what happens with customer service tomorrow.
Not sure I'm loving all the different burner outputs and different designs. My oven does not seem to get up to the set temperature so I have to bake at 50-75 degrees hotter. I'm in the process of trying to see if it's a calibration issue or that's just how it is.
Response from cafeappliances.comBy Shayla@Café, Café_appliance, September 16, 2022
Hello - Congratulations on your new range, and thank you for choosing Cafe Appliances. We're glad to see you like the features and appearance of this model. However, we're sorry the temperature seems to be off when baking. We understand how troublesome this would be, and we would love to help.
Please know we have an Oven Thermostat Adjustment feature. This feature allows the oven baking temperature to be adjusted 35 degrees hotter or down to 35 degrees cooler. This adjustment affects every cooking mode except broil. Please view page 18 of your owner's manual here to learn more: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000660-3.pdf&_ga.
We hope this helps you enjoy your range! Please contact us directly if you have questions or concerns; we're always glad to assist. Best wishes, Shayla@Café