Customer reviews from Tzumi Electronics
Tzumi - ionvac SmartClean 2000 Robovac - Black
Average customer rating
4.9
(4,467 Reviews)
Rating breakdown 4,467 reviews
5 Stars
4,218
4 Stars
114
3 Stars
74
2 Stars
22
1 Star
39
93%of customers recommend this product.
(
217 out of
233)
Customer Reviews for Tzumi - ionvac SmartClean 2000 Robovac - Black
Customer Rating
1
APP DOESN'T WORK
on December 27, 2023
Posted by: wpm0n7S
I can't connect it to my wifi or anything. I can't enjoy the benefits it comes with setting up to my google home.
Written by a customer while visiting Tzumi Electronics
Customer Rating
3
Good Budget Vacuum
on August 10, 2020
Posted by: MailesMom9
from USA
[This review was collected as part of a promotion.] This is a nice little budget robot vacuum. The app was kin of hard to use and had some Chinese (?) characters, which was concerning. But it was almost identical to another Smart home app I already use, so I was able to figure it out, for the most part. There were a few features I still don't understand. I found the remote easier than the app, honestly. I wish the dirt cup was larger, but that is probably standard for this type of vacuum. I wish it would let you know when the dirt cup is full. But in one day it filled the dirt cup up about 3 times so that shows it is working! It doesn't pick up larger items, but gets the job done for the dust and pet hair.
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
5
I'm in love with Susie Q
on August 12, 2020
Posted by: glnnmp8
from USA
[This review was collected as part of a promotion.] I love this vacuum! It moves from room to room with ease. We have hardwood floors, tile, shag carpet and just a regular old carpet. She (we have named her Susie Q) travels around all these surfaces like it's a walk in the park. Picking up so much dirt and dog hair it is unbelievable. Our dog sheds all year long so constant dog hair is an issue. The app was easy to set up and I have her scheduled for duty every night. You can also command her to clean just the edges of the flooring, or a focused area. She's quiet and is a great asset to our home. When she's tired we have her go back to the dock for a break.
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
4
Awesome product
on August 13, 2020
Posted by: Ldeee9
from USA
[This review was collected as part of a promotion.] I think the tzumi Robovac is a great product. It cleaned my floors very well, I was surprised, I was expecting to have to go back over the floors with my regular vacuum. It was easy to set up and use the first time. It zigzags across all the rooms, and has only gotten stuck once on a carpet that was too fluffy. It is super easy to remove the dirt tray and empty it. The only problem I have had with it is that I cannot get it to connect to the WiFi/app. I have tried tons of times to get it to connect , but nothing works So I cannot evaluate that feature(you don’t need it to run the vacuum). Overall I am really impressed with the Robovac, I love it!
I would recommend this to a friend!
Written by a customer while visiting Home Tester Club
Customer Rating
5
Amazing how much it cleans.
on December 25, 2021
Posted by: Gsieveking
from Redmond, Oregon
Gender:Male
I opened this up today on Christmas morning. This little robot cleans like a pro. Love it.
I would recommend this to a friend!
Written by a customer while visiting Tzumi Electronics
Customer Rating
1
Junk
on February 26, 2023
Posted by: Joey156
from Indiana
Got this for Christmas and it only lasted 2 months before it took a crap. Kept saying drive wheel error and I took it apart and the wires going to the drive wheel were broken. Don’t cheap out on a smart vac. Just get a i Robot
No, I would not recommend this to a friend.
Written by a customer while visiting Tzumi Electronics
Customer Rating
1
Won’t connect to Wi-Fi
on June 17, 2023
Posted by: Burkie1021
from Michigan
Wont connect to Wi-Fi unless I lower my Wi-Fi speed
No, I would not recommend this to a friend.
Written by a customer while visiting Tzumi Electronics
Customer Rating
1
Poor app
on December 20, 2023
Posted by: Vacume
The app crashes and is just a poor product. Please fix these issues
Written by a customer while visiting Tzumi Electronics