Customer reviews from Tzumi Electronics
Tzumi - ionvac SmartClean 2000 Robovac - Black
Average customer rating
4.9 out of 5
4.9
(4,467 Reviews)
Open Ratings Snapshot
Rating breakdown 4,467 reviews
5 Stars
4,218
4 Stars
114
3 Stars
74
2 Stars
22
1 Star
39
93%of customers recommend this product. 
(
217 out of 233
)
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Customer Reviews for Tzumi - ionvac SmartClean 2000 Robovac - Black
Customer Rating
5 out of 5
5
So far I love it
on July 15, 2021
Posted by: Tayfranks96
from Utica, NY
Gender:Female
So far I’m loving this robo vac, or as I call him, The Grim Sweeper. My husband and I are currently living in just a small 2 br apartment to save up to buy our home, and this little guy does a great job of keeping our hardwoods clean! I saw some reviews saying the app didn’t work, but that didn’t bother me much. Luckily though, my app works perfect! I have a pup and a husband who works outdoors in fields all day and this get just about everything. I’d say the only “downside” is the small compartment but that’s what I expected anyways cause it is a robovac. Definitely would recommend!
I would recommend this to a friend!
Written by a customer while visiting Tzumi Electronics
Customer Rating
5 out of 5
5
Great features!
on June 15, 2021
Posted by: Riktik
I got the Tzumi SmartClean Robo Vac and I'm really enjoying it. It cleans the room going back and forth until it gets thru the whole thing as opposed to zigzagging around the room like other robot vacuums. I have a busy household with lots of traffic which means a lot of dirt. Tzumi Robo Vac does a great job picking up all the dirt so it must have great suction. I also like that the noise level is lower than other robot vacuums that I've had. It comes with a remote which is a great added piece. It is slim enough to clean under furniture like couches and beds. A great cleaning product to own!
I would recommend this to a friend!
Written by a customer while visiting Tzumi Electronics
Customer Rating
5 out of 5
5
Happy buyer.
on November 18, 2022
Posted by: Usa1
I bought this a few days ago and was shocked about how great it was. It works on every surface, including wood floors, tiles, and carpets. It's a great product for a good price. So far I am a happy buyer.
Written by a customer while visiting Tzumi Electronics
Customer Rating
1 out of 5
1
Not a satisfied customer
on September 22, 2023
Posted by: Fitz
Worked great the first year. Kept getting a wheel stuck error. Reached out to support and they were no help. Didn’t purchase the extended warranty so essentially was told I’m out of luck.
No, I would not recommend this to a friend.
Written by a customer while visiting Tzumi Electronics
Customer Rating
1 out of 5
1
App is garbage
on December 17, 2023
Posted by: Meh1313
from Maine
The app that goes with this product is garbage. It does not link in any way. Seems to not connect or do anything smart.
No, I would not recommend this to a friend.
Written by a customer while visiting Tzumi Electronics
Customer Rating
2 out of 5
2
App sucks
on December 24, 2023
Posted by: Moonwolf
So far the vacuum doesn't seem too bad, but it seems to only pick up cat hair and carpet fuzz and leaves other small debris behind. The app is the biggest disappointment though. It crashes every time I try to add my device. I tried for hours to get it working and even tried reinstalling the app. After some research I found this to be a very common complaint.
Written by a customer while visiting Tzumi Electronics
Customer Rating
1 out of 5
1
The app does NOT work!
on December 25, 2023
Posted by: cC2nBSTy
The app keeps crashing and apparently has been an issue since October 2023 according to the reviews. Already frustrated with the product and it hasn't even left the base!
Written by a customer while visiting Tzumi Electronics
Customer Rating
1 out of 5
1
App doesn't work
on December 25, 2023
Posted by: VIhzTo
The app keeps crashing and I can't add the robovac 2000.
Written by a customer while visiting Tzumi Electronics
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