Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. Slide-In Electric Induction True Convection Range with No Preheat Air Fry and WiFi - Stainless Steel
Average customer rating
4
(93 Reviews)
Rating breakdown 93 reviews
5 Stars
51
4 Stars
19
3 Stars
7
2 Stars
8
1 Star
8
73%of customers recommend this product.
(
55 out of
75)
Customer Reviews for GE Profile - 5.3 Cu. Ft. Slide-In Electric Induction True Convection Range with No Preheat Air Fry and WiFi - Stainless Steel
Customer Rating
1
Horrible!
on December 12, 2024
Posted by: StoveyJo
Do NOT buy! I glad I purchased the 3 year warranty. This stove looks amazing but breaks constantly. I've had to have it serviced 2 in less than 8 months and the stove isn't even a year old. The glass covering the controls suddenly cracked and split sending shards of glass everywhere. And now the oven is heating itself without the controls on and the only way to get the oven to stop heating up is to unplug the unit. I've had it with this thing.
Response from geappliances.comBy Jonathon, GE_Appliances, January 3, 2025
We are sorry to hear about the control panel breaking and the oven not heating properly. We do see that you got in touch with our Bodewell service team. We're confident that we will be able to make this right.
Written by a customer while visiting geappliances.com
Customer Rating
5
Best range ever!!
on August 20, 2021
Posted by: Danny04657
from Bedford NH
Very excited about this purchase especially the air fryer component of the oven.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love the in oven camera!
on November 18, 2021
Posted by: Rob623
from Albert Lea MN
Loving our new GE Range induction cooking is awesome I love that the cook top doesn't get hot as it did with our electric range. The app is amazing you can scan the barcode on frozen food and it will set the oven temp for you! The in oven camera is amazing and let's me get a good view of what I'm cooking so I don't need to open the oven to check. Great purchase I'm sure we will be happy for many years to come!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Update removed self-clean.
on July 31, 2023
Posted by: MikeE78
from Eugee, OR
My oven, new in 2021, came with self-cleaning function which we used 3 times. went to self-clean last month and that option is now gone. Contacted GE and cannot get anyone to explain why the self-clean disappeared after the last software update. Very disappointed with GE at this time. I had this same model at our home in Calif and purchased again for our new home in Oregon. Self-clean worked in both ovens until removed by GE. i do not recommend this product.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 2, 2023
Hello - Thank you so much for sharing your review. We're so sorry for the confusion towards this. We're more than happy to go over this.
There was a software update released by mistake that enabled a Self-Clean feature that your model was not hardware-compatible with. Because this unit is Steam Clean only, the update was corrected. No service is required. Again, we are sorry for the trouble this has caused.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
There was a software update released by mistake that enabled a Self-Clean feature that your model was not hardware-compatible with. Because this unit is Steam Clean only, the update was corrected. No service is required. Again, we are sorry for the trouble this has caused.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Overpriced and Overrated
on October 22, 2022
Posted by: MGras51
from Portland, OR
Nice controls, but that's about it. Inconsistent heat delivery, narrow heating range, i.e. the areas indicated on the stovetop for the burners are much larger than the actual heating elements. Magnets are not uniform and create hot spots in the pans. This is not my first induction range and I have not had this experience with the others. Regret spending this much money on a very mediocre product. I should have spent a little more and got a Miele or Wolfe.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , October 27, 2022
Hello- We appreciate you taking the time to share your review. We can understand how frustrating it is when a new appliance doesn't meet your expectations. We will share your feedback with our engineering and design teams but do recommend that you reach out to GE Consumer Service so they can verify your induction cooktop is working as designed. They can be reached by calling 1-800-432-2737. We hope that the more you use your new range the more you will like it and be happy with your purchase. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Love the oven. Still not happy with the burners no
on November 13, 2024
Posted by: Lemon number two
from Elizabeth Co
From our previous induction range that was repaired six times and still did not work accordingly they changed the owners users manual to change the size of the pots and pans that will work on different burners from a 5 inch up to a 6 inch.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, November 18, 2024
We're going to pass your comments about these induction burners over to our product team to review. We are always looking for ways that we can make our appliances even better. Thanks again for sharing.
Written by a customer while visiting geappliances.com
Customer Rating
4
GE BACKS OUT OF PROMISES
on March 3, 2022
Posted by: Jack and Barb
from Englewood, FL
Product has worked well since it was delivered. It took six months for delivery.
No, I would not recommend this to a friend.
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Great features if I could use them
on October 24, 2022
Posted by: Lkburridge
from PA
Unable to connect to internet called for assistance, they could not help. Said they would be back in touch within three days. I really liked the air fry option but I cannot use.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Joyce@GEA, GE_Appliances , October 31, 2022
Hello- We are sorry to hear you are having an issue with the connective features on your new range and can understand how frustrating this would be for you. Please review the following troubleshooting link that will help.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34219&_ga=2.248920903.1938759958.1667234892-1360954957.1659114921&_gac=1.149160194.1666384087.EAIaIQobChMIrr39xony-gIVIYNbCh0I_Q9EEAAYASAAEgJpXfD_BwE
If you still have issues, please contact the Connected Home Support Line at 1-800-220-6899, Monday - Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com. If you have any other questions, please let us know. We are here to help! Joyce@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=34219&_ga=2.248920903.1938759958.1667234892-1360954957.1659114921&_gac=1.149160194.1666384087.EAIaIQobChMIrr39xony-gIVIYNbCh0I_Q9EEAAYASAAEgJpXfD_BwE
If you still have issues, please contact the Connected Home Support Line at 1-800-220-6899, Monday - Friday 9am - 11pm ET, Saturday - Sunday 9am - 3pm ET, or email connected@help.geappliances.com. If you have any other questions, please let us know. We are here to help! Joyce@GEA
Written by a customer while visiting geappliances.com