Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. Slide-In Electric Induction True Convection Range with No Preheat Air Fry and WiFi - Stainless Steel
Average customer rating
4
(93 Reviews)
Rating breakdown 93 reviews
5 Stars
51
4 Stars
19
3 Stars
7
2 Stars
8
1 Star
8
73%of customers recommend this product.
(
55 out of
75)
Customer Reviews for GE Profile - 5.3 Cu. Ft. Slide-In Electric Induction True Convection Range with No Preheat Air Fry and WiFi - Stainless Steel
Customer Rating
4
Everything is great
on January 3, 2022
Posted by: Jmb49
from PCB
The only thing that kept me from 5 star is there was no book, no air fry pan, no probe, etc. why advertise these features and not include the necessary items
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Very hard to keep clean
on December 19, 2021
Posted by: BDEM
from North Carolina
Contrary to what I was told this very expensive oven does not have self clean. the steam clean does close to nothing. I was told that to keep the oven interior clean you have to manually clean it with non abrasive cleaners. So I am back to the 1950's scrubbing my stove by hand. The fingerprint resistant stainless steel is nice but the control board is a black glass that shows every fingerprint, streak and droplet. The oven top looks messy all the time.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, December 22, 2021
Hello,
We're quite sorry to hear that the steam cleaning is not producing the desired results and understand your frustration. To remove any remaining stubborn, baked-on stains, apply a non-abrasive cleaner such as Bar Keepers Friend using a sponge or clean cloth. We also recommend following the cleaning instructions according to the cleaning section of the manual starting on page 28 of the manual.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000876-1.pdf
We're glad to know that you do like the fingerprint resistant stainless steel. Keep in touch with us. Mike@GEA
We're quite sorry to hear that the steam cleaning is not producing the desired results and understand your frustration. To remove any remaining stubborn, baked-on stains, apply a non-abrasive cleaner such as Bar Keepers Friend using a sponge or clean cloth. We also recommend following the cleaning instructions according to the cleaning section of the manual starting on page 28 of the manual.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000876-1.pdf
We're glad to know that you do like the fingerprint resistant stainless steel. Keep in touch with us. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Induction is amazing!
on September 1, 2021
Posted by: zemadame
from Phoenix, AZ
Using the app, it is so easy to start oven for preheat even when I am not at home. Alarm sounds can be regulated so I can hear when timer goes off even in another room. Convection feature in oven produces perfect cookies. Controls are easy to use and very precise, allowing for quick heating and easy moving to simmer. I absolutely recommend this oven.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Chris@GEA, GE_Appliances, October 1, 2021
Hello, thank you for your feedback. We’re happy to hear that you have been enjoying your range and its timer and controls. If you have any questions or concerns regarding your range, please feel free to reach out to us any time as we're always happy and here to help. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
I do love my oven
on July 2, 2023
Posted by: Oven digest
Burners have to be the right size for the pot.
Finger prints are annoying
Finger prints are annoying
Written by a customer while visiting geappliances.com
Customer Rating
2
Software controls need work
on June 10, 2023
Posted by: MJBrodzik
from Nederland, CO
We were so excited about switching to induction cooking and to be honest we love the cooking part. However, the GE Profile software and controller panel need a lot of work. Occasionally, when items are cooking on top and in the oven, the control panel completely freezes and refuses to respond to any gestures. This can happen with the center panel as well as the individual burner panels. It's pretty scary when you can't get your burners to respond. We were told to flip the breaker in these circumstances. At least this got the attention of the machine, but the problems persisted. We continued to report the problems and the recommended solution was that the entire range was replaced. Now the new one suffers from the same problem. I'm concerned that we've spent a lot on a machine that will never actually work properly. This experience does not encourage me to consider GE appliances in the future.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon@GEA, GE Appliances, June 12, 2023
Hello - Thank you for taking a moment to get in touch and share your review. We are happy to hear that you are enjoying induction cooking so far. However, we are sorry that you are experiencing issues with the control panel. That is not the experience we are aiming for.
We're going to have one of our agents reach out for some additional information and to offer some assistance. If you don't notice a message soon, make sure to check your spam and junk folder.
We look forward to hearing from you. - Jonathon@GEA
We're going to have one of our agents reach out for some additional information and to offer some assistance. If you don't notice a message soon, make sure to check your spam and junk folder.
We look forward to hearing from you. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
great but...
on May 28, 2024
Posted by: whitna
from Houston, tx
Great stove, great oven. Bad that it has to connect to the Internet all the time to make the UI work well. I don't want my appliances connecting to the Internet just so I can lock the controls.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing features!
on November 8, 2021
Posted by: EndlessMe
All I have to say is that this was well worth the wait. I thought I was going to love how quickly induction works to preheat a pan or get a pot of water boiling... until I tried out the air fry function. I quickly figured out that you just basically throw the items in at the package instructions without any preheating, and everything comes out perfectly! Everything about this range is a huge timesaver for me for when I'm preparing lunch and dinner for my hungry toddler. My baker wife also enjoys that this oven has a proof feature, which is awesome for making homemade breads! I really can't find any detractors on this, except that maybe I wish that the oven temperature controls could be set via a number pad rather than in incremements of 25 degrees (or increments of 5 degrees on the app). I also like being able to see a live stream of what's happening inside the oven from the comfort of my couch via the camera! Super satisfied with this purchase overall.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
No Self Clean Mode
on December 3, 2021
Posted by: BillyCH
from Naples, FL
This product comes only with Steam Clean Mode. Steam Clean is not suitable to really clean the oven. In the Quick Guide that came with the range the Self Clean Mode is still mentioned but there is no way to activate it. Self Clean Mode is a feature that any serious cook needs especially since abrasive cleaner or sprays should not be used.
In the Hestan Cue app the precision cook mode identifies the wrong cook top burner.
In the Hestan Cue app the precision cook mode identifies the wrong cook top burner.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
4
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, December 7, 2021
Hello there, thank you for reaching out to us. We're sorry you have had a difficult time accessing the self-clean mode. We're sure this would be frustrating and we're happy to help.
We're pleased to let you know this model range actually does have the Self-Clean feature. It can be accessed by tapping the MORE button on the control panel.
We hope this leaves you happier than before and we're wishing you the absolute best.
Guy@GEA
We're pleased to let you know this model range actually does have the Self-Clean feature. It can be accessed by tapping the MORE button on the control panel.
We hope this leaves you happier than before and we're wishing you the absolute best.
Guy@GEA
Written by a customer while visiting geappliances.com