Customer reviews from geappliances.com
GE Profile - 5.3 Cu. Ft. Slide-In Electric Induction True Convection Range with No Preheat Air Fry and Wi-Fi - Stainless Steel
Average customer rating
4.1
(98 Reviews)
Rating breakdown 98 reviews
5 Stars
55
4 Stars
20
3 Stars
7
2 Stars
8
1 Star
8
75%of customers recommend this product.
(
59 out of
79)
Customer Reviews for GE Profile - 5.3 Cu. Ft. Slide-In Electric Induction True Convection Range with No Preheat Air Fry and Wi-Fi - Stainless Steel
Customer Rating
1
Stovetop burner didn't heat
on June 8, 2022
Posted by: pb in st paul
from St. Paul, MN
Nice design. Unfortunately one burner did not work. Currently replacing this one in hopes we can have one with all stovetop burners functional.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Gina@GEA, GE_Appliances, June 17, 2022
Oh no! We’re so sorry your range arrived with a burner that wasn’t working. We can imagine how disappointing it is to not be able to use it. We’re confident your replacement will be with you for many years to come and we’re always here should you need anything. Have a wonderful day. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
If I knew how to use it I would give it more stars
on June 12, 2022
Posted by: Cargo1
from Conecticut
This rather expensive stove seems to have some wonderful features - sous vide, precision cooking and more. Unfortunately the material that comes with it is sketchy at best. I think they could provide a user friendly user guide in print that I could keep in the kitchen, like an old fashioned cookbook.
Surprisingly this most expensive range I have ever purchased does not come with a broiler pan! I can purchase one separately from GE! If I had known I would have kept my old one.
I do love that it boils water quickly and that the burners cool down. Also glad it is more energy efficient than electric and healthier than gas.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Terrible for two reasons
on February 20, 2023
Posted by: Jbemail
from Philadelphia
Terrible for two reasons. First, the range top is bordered both front and back by ridges that do not allow you to move the pans freely. Second, you cannot use a smaller pan on the large induction hob. I have the all clad an S1 set and the smaller 8 inch cannot be used on the large hob. It relegates me to very specific pans instead of giving me the freedom to use multiple pans
No, I would not recommend this to a friend.
Features
2
Performance
2
Response from geappliances.comBy Tierra@GEA, GE Appliances, February 21, 2023
Hi there,
Thank you for posting this review.
We're so sorry that you're not pleased with your oven. We appreciate you taking the time to share your experience. Your satisfaction is important and we're always here to help out.
Please refer to pages 10-11 of the owner's manual regarding Cookware for this model.
Here is the link:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000989-3_LoRes.pdf&_ga=2.156842235.1337486604.1676904161-132335501.1644413847
Thank you so much for choosing GE Appliances for your home. Have a great day. - Tierra@GEA
Thank you for posting this review.
We're so sorry that you're not pleased with your oven. We appreciate you taking the time to share your experience. Your satisfaction is important and we're always here to help out.
Please refer to pages 10-11 of the owner's manual regarding Cookware for this model.
Here is the link:
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-2000989-3_LoRes.pdf&_ga=2.156842235.1337486604.1676904161-132335501.1644413847
Thank you so much for choosing GE Appliances for your home. Have a great day. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Impressive on paper
on March 3, 2023
Posted by: Brdc
from Cape Elizabeth, ME
The induction top is great. Fast to heat, fast to cool, a nice feeling of safety. The Wi-Fi setup and interface is downright clunky, notably the oven camera, which suffers from a long lag time. The resolution of the camera is quite limited. The remote monitoring of the oven through the app is very useful. I was able to spot that family members had left the oven on & I was able to shut it off miles away. The oven calibration is spot on, but the convection and air fry features are difficult for this user to master. Instruction on adapting recipes to these oven modes would be appreciated.
The range is gorgeous, surface controls straight forward. My wife’s biggest complaint is it is not easy to confirm that one has turned off the oven by looking at the control panel. Easier to open the phone and confirm using the app.
The range is gorgeous, surface controls straight forward. My wife’s biggest complaint is it is not easy to confirm that one has turned off the oven by looking at the control panel. Easier to open the phone and confirm using the app.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
2
Response from geappliances.comBy Devin@GEA, GE_Appliances, March 7, 2023
Hi,
We are thrilled to hear that you are loving your new GE Profile Series slide-in induction range so far! This truly is a fantastic appliance, and we very much appreciate you choosing GE Appliances for your home- we're happy to be a part of it!
Thank you for taking the time to voice the pros and cons that you have when it comes to this appliance- your opinion is valued, and very important to us.
We hope you and your family will enjoy this range in your kitchen for many meals, and many more years to come. Thanks again for your review!
-Devin@GEA
We are thrilled to hear that you are loving your new GE Profile Series slide-in induction range so far! This truly is a fantastic appliance, and we very much appreciate you choosing GE Appliances for your home- we're happy to be a part of it!
Thank you for taking the time to voice the pros and cons that you have when it comes to this appliance- your opinion is valued, and very important to us.
We hope you and your family will enjoy this range in your kitchen for many meals, and many more years to come. Thanks again for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
new to induction cooking
on March 4, 2023
Posted by: ByTheBay
from Virginia Beach, VA
We replaced an older Cafe gas model with this range. The induction cooking works quite well with a learning curve. Oven baking/convection performance are excellent with a variety of breads, meats and other foods. We have yet to try the air fryer.
One ding is the delivery experience. As others have noted here and in other forums, we ended up with a model where the oven roller rack was too large. It blocked the oven door from being fully closed. A replacement has been in the works for four weeks now. We have a hard time understanding how a mixup of this scale could have occurred, and that GE does not appear to be taking pro-active steps to rectify it with the models already out the factory door.
But overall, we feel this is a top notch range and recommend it for those learning toward induction cooking.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Very happy with purhase
on March 8, 2023
Posted by: BettB
from Iowa
i was concerned about figuring out the induction cooktop but it has not been a problem. The oven bakes well in all modes and there are even more modes than expected (i.e. frozen pizza setting). The front control panel sticks out rather far and makes it difficult to reach back burners, at least for me, but it would not prevent me from buying again.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Nothing wrong yet
on March 10, 2023
Posted by: ISmellBad
from Everett, WA
Cooks really evenly so far and the induction ranges work really well. The only thing I don’t like so far is the camera. It’s really delayed so m the app but that’s probably an app issue not an oven issue
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
on June 24, 2023
Posted by: Leroy11
No explanation of the button on the left front cook top. Unable to activate the app to get access to the air fry. Why does it only work with an app? Not everyone is tech competant..
No, I would not recommend this to a friend.
Response from geappliances.comBy MichaelBatGEA, GEAppliances, June 26, 2023
Hello,
Getting a new appliance can be an exciting experience, but we know that it often comes with a new learning curve to overcome. The button on the front right cooktop burner is the precision cooktop sensor. This handy feature lets you control the temperature of any induction-ready pan on your range’s display, or through the SmartHQ app. You can read more about precision cooking starting on page 12 of your use and care manual, found here:
https://products-salsify.geappliances.com/image/upload/s--arNbW4SJ--/1126fd97a45e8b5019752efdd551b52bf1cc1d22.pdf
When it comes to smart features, we understand that not everyone has the same skill level. We want to help you make the most of your appliance, and we’d be happy to help you get it connected. We recommend reaching out to our Connected Home support team by calling 1-800-220-6899, or by email at connected@help.geappliances.com and we’d be more than happy to assist.
Thank you for taking the time to leave us your review. Please know we’re here should you need further assistance. -MichaelB@GEA
Getting a new appliance can be an exciting experience, but we know that it often comes with a new learning curve to overcome. The button on the front right cooktop burner is the precision cooktop sensor. This handy feature lets you control the temperature of any induction-ready pan on your range’s display, or through the SmartHQ app. You can read more about precision cooking starting on page 12 of your use and care manual, found here:
https://products-salsify.geappliances.com/image/upload/s--arNbW4SJ--/1126fd97a45e8b5019752efdd551b52bf1cc1d22.pdf
When it comes to smart features, we understand that not everyone has the same skill level. We want to help you make the most of your appliance, and we’d be happy to help you get it connected. We recommend reaching out to our Connected Home support team by calling 1-800-220-6899, or by email at connected@help.geappliances.com and we’d be more than happy to assist.
Thank you for taking the time to leave us your review. Please know we’re here should you need further assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com