Customer reviews from bestwayusa.com
Bestway - Inflatable Hot Tub w/ Pump - Black
Average customer rating
2.7
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
0
4 Stars
4
3 Stars
3
2 Stars
1
1 Star
3
56%of customers recommend this product.
(
5 out of
9)
Customer Reviews for Bestway - Inflatable Hot Tub w/ Pump - Black
Customer Rating
3
Should have better warranty
on April 28, 2024
Posted by: Tinaboo
Gender:Female
Loved it when I first got it but sadly it got a hole inside. From the weight of the water. Couldn’t fix it or replace it. Did not last long enough
No, I would not recommend this to a friend.
Response from bestwayusa.comBy Bestway USA, April 30, 2024
Hello, we are very sorry that your spa liner has developed a hole. If you have any questions: Please call our Customer Service Department at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada. Our business hours are M-F from 7:30 am - 4:00 pm MT. You can also request a call back from one of our representatives on our website.
Written by a customer while visiting bestwayusa.com
Customer Rating
1
Do not waste your money
on July 7, 2025
Posted by: amgb
I bought this on June 12th. Two weeks later I filed a claim to replace the pump unit because I could not resolve the E02 error. POC
Response from bestwayusa.comBy Bestway USA, Bestway USA, July 15, 2025
Hello, we are so sorry you are experiencing this issue with your SaluSpa. Your feedback is important to us, so if you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you.
Written by a customer while visiting bestwayusa.com
Customer Rating
1
Not worth the money
on July 26, 2025
Posted by: Jeffnothappy
The instructions are useless.i have mine one year and have 3 slow leaks
Response from bestwayusa.comBy Bestway USA, Bestway USA, July 30, 2025
We're very sorry that your SaluSpa is leaking air. If you haven’t already, please reach out to our Customer Support team at 480-530-0500 if you are in the US or 418-579-8200 if you are in Canada so they can get more details to further assist you. Thank you for letting us know!
Written by a customer while visiting bestwayusa.com