Customer reviews from cafeappliances.com
Caf - 36" Built-In Gas Cooktop with 6 Burners, Customizable - Matte White
Average customer rating
4.5
(121 Reviews)
Rating breakdown 121 reviews
5 Stars
92
4 Stars
16
3 Stars
3
2 Stars
6
1 Star
4
91%of customers recommend this product.
(
85 out of
93)
Customer Reviews for Caf - 36" Built-In Gas Cooktop with 6 Burners, Customizable - Matte White
Customer Rating
2
No safety features for knobs
on September 1, 2023
Posted by: Cammie
from PA
While I love the Rangetop in terms of use, I am very disappointed regarding the knobs. My husband bent down to open a corner cabinet by the Rangetop. His back hit the knobs and it immediately turned on two of the burners. I would not recommend this Rangetop if you have children or animals. It is too easy to walk by and accidentally turn the knobs on. It's definitely a safety hazard.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Sylvia@Cafe, Cafe, September 5, 2023
Hi,
We're glad to hear you like the performance of this cooktop. Your comments on the knobs are greatly appreciated as well. Keeping you safe is a priority and we'll make sure our design teams are aware of this when improving future models. Thanks for leaving a review and please let us know if you have any other concerns.
-Sylvia@Cafe
We're glad to hear you like the performance of this cooktop. Your comments on the knobs are greatly appreciated as well. Keeping you safe is a priority and we'll make sure our design teams are aware of this when improving future models. Thanks for leaving a review and please let us know if you have any other concerns.
-Sylvia@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
2
WB16X28656 burner
on September 8, 2023
Posted by: Manoj
WB16X28656 burner stopped working so please help me what need to be done .
Response from cafeappliances.comBy Jonathon@Café , Café Appliances , September 11, 2023
Hello - Thank you for taking some time to connect. We're sorry to hear about the burner not working properly. That is not something we expect to happen.
For the best assistance towards this, we recommend getting one of our technicians to come and check this out. We're confident that they will be able to get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.cafeappliances.com/support/schedule-service).
Let us know if you have any other questions, we're always happy to help. - Jonathon@Café
For the best assistance towards this, we recommend getting one of our technicians to come and check this out. We're confident that they will be able to get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.cafeappliances.com/support/schedule-service).
Let us know if you have any other questions, we're always happy to help. - Jonathon@Café
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great features
on September 19, 2023
Posted by: sassozero
from NJ
Everyday, I make sure I use this product to cook. I love it
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Idea
on October 23, 2023
Posted by: Cres
I would love to see this in a 30 inch. The product is beautiful.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great Featuers
on October 29, 2023
Posted by: JKIL
from Hinsdale, IL
We really love the range top and highly recommend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Pleased
on November 18, 2023
Posted by: JABar
Very happy with this product replacing an older range top that just didn't last. Quality that should withstand a lot of use over the long haul (we hope!).
Written by a customer while visiting cafeappliances.com
Customer Rating
5
A cooks cooktop
on December 6, 2023
Posted by: Smc801
from Millstone Twp, NJ
Excellent cooking temp opportunities, Love Cafe quality
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Very professional looking
on December 18, 2023
Posted by: Gail1121
Not only is this cooktop beautiful but it provides instant heat and cooks food to perfection.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com