Customer reviews from cafeappliances.com
Café - 36" Built-In Gas Cooktop with 6 Burners, Customizable - Matte White
Average customer rating
4.6
(115 Reviews)
Rating breakdown 115 reviews
5 Stars
90
4 Stars
15
3 Stars
2
2 Stars
6
1 Star
2
92%of customers recommend this product.
(
84 out of
91)
Customer Reviews for Café - 36" Built-In Gas Cooktop with 6 Burners, Customizable - Matte White
Customer Rating
5
This cooktop has power!
on September 16, 2021
Posted by: AZJD
from Tucson, AZ
This Cafe cooktop is a serious cooking unit. The 21,000 btu burner takes wok cooking to a commercial level. The other burners on this unit have amazing adjustability. Handles high flame tasks as well as solid simmers. This is the best cooktop I have used in 13 kitchen replacements.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Don't do it to yourself
on August 25, 2022
Posted by: Lounou
from New York
I purchased this and have had NOTHING but trouble. I have had a repair team come at least 5 times so far and I still do not have a fully functional unit. The support is absolutely terrible. Do not purchase cafe products. I certainly wish I didn't.
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Michael @ Cafe Appliances, Cafe Appliances, August 26, 2022
Hi there,
Thanks for taking the time to leave a review for your rangetop. We're so sorry to hear about all of the service you've needed on your unit, we're sure this would be frustrating to say the least. Know that we were able to locate and update your case with your review here. We've also notified your case manager. They will do the best they can to review and reach out to you about this as soon as they're able.
Thank you again for your ongoing patience, it means the world.
All the best,
Michael@Cafe
Thanks for taking the time to leave a review for your rangetop. We're so sorry to hear about all of the service you've needed on your unit, we're sure this would be frustrating to say the least. Know that we were able to locate and update your case with your review here. We've also notified your case manager. They will do the best they can to review and reach out to you about this as soon as they're able.
Thank you again for your ongoing patience, it means the world.
All the best,
Michael@Cafe
Written by a customer while visiting cafeappliances.com
Customer Rating
4
extra low simmer is not possible, still nice.
on December 10, 2021
Posted by: heimbig
from WA
I had a lot of concerns about the extra low simmer, and it isn't true that all burners can achieve it. the spiral burner no way. and each of the other 3 btu output burners have widely different low out levels. the simmer on the 2 lower output burners does a good job, the 2 high output burners are only ok but only for a very large pot, and the dual ring is either the HIGHEST OUTPUT or on low the LOWEST output - so I find I'm moving pots around. The spiral 'wok' burner works well with a wok or other pots and does not have low simmer. Overall, this is a terrific cooktop with lots of flexibility and features and is a good match with my other Cafe appliances.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Love it!
on April 24, 2022
Posted by: Mother and Gma
from Georgia
We've used the range top for a couple weeks now and I love it! We purchased a Zephyr Hood to go with it and it looks and works great! We also purchased the wall oven and Advantium.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Loved this cooktop
on September 1, 2022
Posted by: Cynthia G
from Bulverde, TX.
Great size and space between burners, you can actually cook using all of them at once
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Great price, solid, cooks great.
on September 8, 2022
Posted by: The Atlanta Chef
from Atlanta GA
The range top has been flawless since we puchased a month ago. The only issue is that it is hard to keep clean especially the eye burners and grates. Would recommend to anyone.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Beautiful appliance. Be mindful of small sauce pan
on January 26, 2024
Posted by: Kim627
from Missouri
This is a beautiful appliance. It takes about two seconds for the igniter to light the flame. If you have a small saucepan, however, there is not a small enough burner for the flames to hit just underneath the pan. The two middle burners are the smallest ones, and they will send flames close to the sides of the pan. That is the only drawback. A very small sauce pan will have trouble fitting on the grate as it might fall through. But that is just for very small sauce pans. Otherwise, there is enough variety of heat to address any cooking need.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
4
Love the dual level burner.
on June 19, 2024
Posted by: Rich C
from Texas
enjoying this appliance, very reliable love the dual level burner. only downside is grill makes it a challenge for smaller pans with gaps being larger
Written by a customer while visiting cafeappliances.com