Customer reviews from cafeappliances.com
Caf - 36" Built-In Gas Cooktop with 6 Burners, Customizable - Stainless Steel
Average customer rating
4.5
(122 Reviews)
Rating breakdown 122 reviews
5 Stars
92
4 Stars
16
3 Stars
3
2 Stars
6
1 Star
5
91%of customers recommend this product.
(
85 out of
93)
Customer Reviews for Caf - 36" Built-In Gas Cooktop with 6 Burners, Customizable - Stainless Steel
Customer Rating
3
Attractive but not as practical as my old GE Cafe.
on October 26, 2025
Posted by: Anonymous cook
The smaller burners should really all be at the front. Reaching over a large pot to get to a small one is cumbersome and dangerous. For example, the right front burner has a huge flame; the burner behind it is smaller.
Response from cafeappliances.comBy Adrian, GE_Appliances, October 28, 2025
Your feedback is extremely important to us. We will pass these comments regarding the cooktop layout along to our product team to review.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
already having issues with burners withi few weeks
on February 4, 2026
Posted by: R Gup
The burner that is not being used is trying to ignite itself by making ignition sound.
Response from cafeappliances.comBy Sarah, Café _Appliances, February 5, 2026
We’d like to assist with any issue you’re having with the burner. As the burner is clicking when it’s not in use, we recommend ensuring the knob is completely in the off position and has popped back out. Moisture after cleaning can cause igniters to click intermittently; we suggest letting the appliance dry for a few hours.
It’s normal to hear multiple burners click when one burner is turned to Lite. This is discussed on page 7 of the manual, linked here: https://products-salsify.geappliances.com/image/upload/s--_c9g_mAT--/r6cykdwo6kraunv1butr.pdf
If you aren’t able to solve the issue with troubleshooting and think service is needed, our Bodewell team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.bodewell.com/schedule-repair-service
It’s normal to hear multiple burners click when one burner is turned to Lite. This is discussed on page 7 of the manual, linked here: https://products-salsify.geappliances.com/image/upload/s--_c9g_mAT--/r6cykdwo6kraunv1butr.pdf
If you aren’t able to solve the issue with troubleshooting and think service is needed, our Bodewell team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting cafeappliances.com