Customer reviews from cafeappliances.com
Caf - 36 in. Wide Commercial-Style 6 Burner Built-In Gas Rangetop, Customizable - Stainless Steel
Average customer rating
4.5
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
93
4 Stars
16
3 Stars
3
2 Stars
6
1 Star
5
91%of customers recommend this product.
(
86 out of
94)
Customer Reviews for Caf - 36 in. Wide Commercial-Style 6 Burner Built-In Gas Rangetop, Customizable - Stainless Steel
Customer Rating
5
Great Range top
on May 15, 2026
Posted by: AEH1
from Atlanta, Georgia
So far, we've had this unit for over a month and works great. Love the ease of lighting the burners, the configuration of the burners and the power settings from each one. The notations on placement of each burner on the knobs themselves is great to have as well as the ability to easily clean the grates for the range top.
I would recommend this to a friend!
Written by a customer while visiting cafeappliances.com
Customer Rating
1
already having issues with burners withi few weeks
on February 4, 2026
Posted by: R Gup
The burner that is not being used is trying to ignite itself by making ignition sound.
Response from cafeappliances.comBy Sarah, Café _Appliances, February 5, 2026
We’d like to assist with any issue you’re having with the burner. As the burner is clicking when it’s not in use, we recommend ensuring the knob is completely in the off position and has popped back out. Moisture after cleaning can cause igniters to click intermittently; we suggest letting the appliance dry for a few hours.
It’s normal to hear multiple burners click when one burner is turned to Lite. This is discussed on page 7 of the manual, linked here: https://products-salsify.geappliances.com/image/upload/s--_c9g_mAT--/r6cykdwo6kraunv1butr.pdf
If you aren’t able to solve the issue with troubleshooting and think service is needed, our Bodewell team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.bodewell.com/schedule-repair-service
It’s normal to hear multiple burners click when one burner is turned to Lite. This is discussed on page 7 of the manual, linked here: https://products-salsify.geappliances.com/image/upload/s--_c9g_mAT--/r6cykdwo6kraunv1butr.pdf
If you aren’t able to solve the issue with troubleshooting and think service is needed, our Bodewell team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can be scheduled online as well, at this link: https://www.bodewell.com/schedule-repair-service
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Attractive but not as practical as my old GE Cafe.
on October 26, 2025
Posted by: Anonymous cook
The smaller burners should really all be at the front. Reaching over a large pot to get to a small one is cumbersome and dangerous. For example, the right front burner has a huge flame; the burner behind it is smaller.
Response from cafeappliances.comBy Adrian, GE_Appliances, October 28, 2025
Your feedback is extremely important to us. We will pass these comments regarding the cooktop layout along to our product team to review.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Most Beatiful Stove Top in the market
on October 7, 2025
Posted by: St3ph
from Anaheim, CA
[This review was collected as part of a promotion.] I recently purchased the Café White Stove Top, and I couldn’t be happier with it. The sleek white finish gives my kitchen a fresh, modern, and luxurious look — it’s absolutely beautiful and instantly elevates the whole space.
The burners heat evenly and quickly, making cooking a breeze. Whether I’m simmering delicate sauces or searing steaks, each burner delivers consistent, top-notch heat that feels truly professional. You can tell this is a top-of-the-line appliance built for performance as well as style.
If you’re looking for a stove top that combines elegance, power, and premium quality, the Café White Stove Top is a fantastic choice. I’m thrilled with mine!
I would recommend this to a friend!
(click to see the video)
Written by a customer while visiting cafeappliances.com
Customer Rating
4
overall its great
on October 7, 2025
Posted by: jabs
[This review was collected as part of a promotion.] overall, i love the cooktop. however, i have had multiple knobs break. there is plastic piece on the back of the metal knob that breaks. if you do not push in the knob first, then turn the plastic piece will break. ive never broken one, but when i have a new guest over, they tend to strip them and break them. tto my knowledge, you cant just buy the small plastic piece, i have to buy the enitre knob and it is expensive
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Amazing product
on September 22, 2025
Posted by: Jason26
[This review was collected as part of a promotion.] It controls great love the burners and options it has. It makes me feel like a pro in the kitchen and it looks amazing as well
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Poor Design, Broken Knobs
on August 3, 2025
Posted by: Mattewhite907
from Alaska
⭐️ 1 Star – Poor Design, Knobs Constantly Break
We purchased the Café Series range top (model CGU366P4TW2) expecting high quality, but it’s been a huge disappointment. Four out of the six knobs are now broken, and they cannot be repaired. After the third one failed, it became clear this is a design flaw, not user error. For the price, I expected durability — not a product where basic functionality breaks down within a short time. Extremely frustrated and disappointed.
Response from cafeappliances.comBy Diego, Cafe_Appliances, August 11, 2025
We are sorry to hear your experience; we are going to share your comments to our product team for review.
Written by a customer while visiting cafeappliances.com
Customer Rating
1
Does not work as advertised
on July 14, 2025
Posted by: dash
from lafayette Hill, PA
Burners put out uneven heat, the 12,000 btu center burners each put out different amount of heat from eachother, same with the rear 18,000 btu burners and the wok burner puts out a huge flame that leaves a ton of soot on the pans. I had service come out and they couldn't fix it. The burners also put out a different amount of heat in correlation to the control knob. If I keep the rear 18000 btu burner on 2, I have to keep the other on 4 for similar heat output. All burners also do not adjust properly, settings 1-3 are the same output as well as 4-7. Basically there are three heating settings, not the nine as the control knob suggests. Had this for about two years and am very unhappy. Would not recommend
No, I would not recommend this to a friend.
Response from cafeappliances.comBy Adrian, GE_Appliances, July 18, 2025
We are so sorry to hear of your experience with this range top and its performance. It is however normal for the burners to put out different levels of heat due to the BTUs of each burner. Your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting cafeappliances.com