Customer reviews from Samsung US
Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Average customer rating
4.8
(1,551 Reviews)
Rating breakdown 1,551 reviews
5 Stars
1,284
4 Stars
203
3 Stars
32
2 Stars
15
1 Star
17
20%of customers recommend this product.
(
6 out of
30)
Customer Reviews for Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Customer Rating
5
Best TV ever
on July 6, 2021
Posted by: Chendus
[This review was collected as part of a promotion.] Have had some previous Samsung TVs before but the QLED Q80A 4K smart tv is one of the top line and best tv you will not have any regret spending big money on. I personally loved the idea that I can watch two different things(sports) at the same time.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 7, 2021
Hi Chendus,
I'm so glad to hear you are loving the Multi View feature of your new Q80A QLED 4K Smart TV! With Multi View you can watch your favorite TV show and mirror your compatible phone at the same time, with multiple sound and layout options.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
I'm so glad to hear you are loving the Multi View feature of your new Q80A QLED 4K Smart TV! With Multi View you can watch your favorite TV show and mirror your compatible phone at the same time, with multiple sound and layout options.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This product has the best color
on July 7, 2021
Posted by: Cakiboi
[This review was collected as part of a promotion.] Streaming movies videos YouTube looking at Netflix best in sports play love the online apps love Samsung as a company.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the colors, light weight and thin.
on July 7, 2021
Posted by: Mgostom102
[This review was collected as part of a promotion.] Love the colors, steaming, light weight And thin .
Written by a customer while visiting Samsung US
Customer Rating
4
Bright and Colorful Picture
on July 7, 2021
Posted by: TSR0220
[This review was collected as part of a promotion.] Used for gaming and streaming tv shows and movies. The tv has a very bright and colorful picture. The speed of load up time for apps and inputs is very fast which helps out my busy lifestyle. The only issue is the blacks appear somewhat gray on dark scenes. 65” is a great size and the tv has wide viewing angles with not much glare. I am happy with the purchase.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 8, 2021
Hi TSR0220,
Thank you for purchasing the Samsung Q80A TV and for sharing details of your image quality. Quantum Matrix Technology is powered by exclusive Mini LED designed technology engineered to give you hyper-focused brightness and dimming in all the right areas. To optimize your picture quality, please be sure your firmware is up to date with version 1560.5 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
Your TV has several Picture Modes to choose from allowing you to enjoy content in optimal conditions. Go to Home > Settings > Picture > Picture Mode. When watching regular programming, you may want to try a different mode such as Dynamic, Movie, or Filmmaker.
Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Home > Settings > General > Intelligent Mode Settings. Adaptive Picture, which is among the options, optimizes brightness and provides the best picture quality in real time, based on the lighting condition and your content.
I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We look forward to hearing from you.
~ Samsung Specialist
Thank you for purchasing the Samsung Q80A TV and for sharing details of your image quality. Quantum Matrix Technology is powered by exclusive Mini LED designed technology engineered to give you hyper-focused brightness and dimming in all the right areas. To optimize your picture quality, please be sure your firmware is up to date with version 1560.5 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
Your TV has several Picture Modes to choose from allowing you to enjoy content in optimal conditions. Go to Home > Settings > Picture > Picture Mode. When watching regular programming, you may want to try a different mode such as Dynamic, Movie, or Filmmaker.
Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Home > Settings > General > Intelligent Mode Settings. Adaptive Picture, which is among the options, optimizes brightness and provides the best picture quality in real time, based on the lighting condition and your content.
I hope these tips help. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We look forward to hearing from you.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Great Tv!
on July 8, 2021
Posted by: JesseAG
[This review was collected as part of a promotion.] I needed a replacement fast and was looking to get something better. I found this and so far I really like it. The direct array is nice as the blacks do seem deeper. I use this everyday more than any other TV by far so I’m glad I made the right choice! My PS5 games look great too! My only thing is I wish it had Dolby Vision but that’s not a huge deal. I would recommend this TV for sure!
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE the features included with this TV
on July 8, 2021
Posted by: Flash76
[This review was collected as part of a promotion.] I use the blue tooth feature to listen through my headphones while other are sleeping.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing! But a few flaws
on July 8, 2021
Posted by: Kynon2
[This review was collected as part of a promotion.] The quality is fantastic. The Ui is also nice. Plus the input commands are rapid which is fantastic. The only things I wish were better were the recorded audio options and the ability to manually control motion flow.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 9, 2021
Hi Kynon2,
Thank you for choosing Samsung’s 2021 Q60A QLED TV. At only 1” thick, the sleek and slim AirSlim with minimalist details are designed to enhance your space. With Dual LED, a combination of warm and cool LEDs enhance contrast and improve viewing angles.
For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
So we can better understand the audio recording options you are referring to and provide you with additional assistance or troubleshooting, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for choosing Samsung’s 2021 Q60A QLED TV. At only 1” thick, the sleek and slim AirSlim with minimalist details are designed to enhance your space. With Dual LED, a combination of warm and cool LEDs enhance contrast and improve viewing angles.
For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
So we can better understand the audio recording options you are referring to and provide you with additional assistance or troubleshooting, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome tv
on July 9, 2021
Posted by: Mcastan
[This review was collected as part of a promotion.] This television is amazing for gaming!!!
Full of colors, super fast, and 240 hz refreshing rate.
I'm happy playing in mi xbox series x with this tv.
Full of colors, super fast, and 240 hz refreshing rate.
I'm happy playing in mi xbox series x with this tv.
Written by a customer while visiting Samsung US