Customer reviews from Samsung US
Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Average customer rating
4.8
(1,551 Reviews)
Rating breakdown 1,551 reviews
5 Stars
1,284
4 Stars
203
3 Stars
32
2 Stars
15
1 Star
17
20%of customers recommend this product.
(
6 out of
30)
Customer Reviews for Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Customer Rating
5
WOW What a TV!
on May 20, 2021
Posted by: figgyzmommy
from Garden Grove
Gender:Female
[This review was collected as part of a promotion.] I was so impressed with the picture quality. When I watched a documentary about Pearl Harbor, it would normally be grainy footage from 70 years ago, instead it looked like I was there watching it unfold in person. We don’t have a sound bar, but you don’t really need one with this tv. The sound is perfect. When we took it out of the box, I couldn’t believe how lightweight it was. I could lift it myself. It is so thin and sleek. I am happy that we could have the option to hang it up, and it was so easy to set up. Thank you for a beautiful tv. I would highly recommend it to everyone. And I want to purchase another one!
Written by a customer while visiting The Insiders
Customer Rating
4
LOVE THIS TV!!
on October 17, 2021
Posted by: Mia816
[This review was collected as part of a promotion.] Beautiful clear picture, any colors that show are bright, very vibrant
and speakers are great!!!!!
and speakers are great!!!!!
Written by a customer while visiting Samsung US
Customer Rating
5
Q-series TV
on December 5, 2021
Posted by: sg86review
[This review was collected as part of a promotion.] picture is great
sound is ok
movies look great on this tv
Q-series soundbar syncs perfectly and sounds awesome
sound is ok
movies look great on this tv
Q-series soundbar syncs perfectly and sounds awesome
Written by a customer while visiting Samsung US
Customer Rating
2
Great image quality, bad performance
on February 14, 2022
Posted by: Samesong
i use the tv for streaming. the picture quality is very good. the sound is good enough and loud enough. the user interface is very slow and not very intuitive, the remote is compact and self charging which is cool but it is also very sensitive and not easy to configure and lacks a button to select inputs, it gets lost all the time and it is too easy to accidentally launch services. i think the tv would be a good value if it was not for the unreliable software, the tv quits streaming abruptly and launches "samsung tv" at least once every 2 hours, sometimes it wont respond for a while and then it relaunches itself. the tv seems to have a particularly hard time running hulu reliably. my internet connection is pretty fast, my router is next to the tv
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
4
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, February 14, 2022
Samesong,
Thank you for choosing the Q60A QLED TV and taking the time to share your experience with the Hulu app. This issue may be related to your network connection and quality. We suggest you try the following:
1. Use 5G Wi-Fi if possible
2. Try wired LAN if available
3. Try repositioning the router so there are no obstacles between your TV and the router
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
You may want to enable automatic updates for conveniences.
Go to Settings > Support > Software Update, then select Auto Update.
Additionally, to optimize the Smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care.
This improves your apps performance as it frees up unused cached memory and closes background apps.
I hope these tips help resolve your concerns. Should you need further assistance, please contact Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Thank you for choosing the Q60A QLED TV and taking the time to share your experience with the Hulu app. This issue may be related to your network connection and quality. We suggest you try the following:
1. Use 5G Wi-Fi if possible
2. Try wired LAN if available
3. Try repositioning the router so there are no obstacles between your TV and the router
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
You may want to enable automatic updates for conveniences.
Go to Settings > Support > Software Update, then select Auto Update.
Additionally, to optimize the Smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support> Device Care > Start Device Care.
This improves your apps performance as it frees up unused cached memory and closes background apps.
I hope these tips help resolve your concerns. Should you need further assistance, please contact Samsung Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen easy to watch
on April 5, 2021
Posted by: Tasha
[This review was collected as part of a promotion.] Easy to handle, easy to use remote, have great quality than other TV brands.
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A part of life!
on April 6, 2021
Posted by: PJM100
[This review was collected as part of a promotion.] We own several Samsung TVs and one has been on 24/7 for 5 years. That says it all!
. Reliable and sleek..I have had 4 samsung phones too. Great products, solutions and assistance. Every electronic device will be Samsung in my house. It's part of our every day life!
Written by a customer while visiting Samsung US
Customer Rating
5
Has wonderful features and sounds amazing
on April 8, 2021
Posted by: lovemysamsung
[This review was collected as part of a promotion.] I love this TV so much. I use it everyday all day long most of the time. My kids and family and friend's enjoy using it as well. I.cluded in streaming watching movies as a group or even alone
Written by a customer while visiting Samsung US
Customer Rating
5
This television has a clear and vibrant picture.
on July 24, 2021
Posted by: rhoncann
[This review was collected as part of a promotion.] We watch movies and television shows on our new TV.
Written by a customer while visiting Samsung US