Customer reviews from Samsung US
Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Average customer rating
4.8
(1,551 Reviews)
Rating breakdown 1,551 reviews
5 Stars
1,284
4 Stars
203
3 Stars
32
2 Stars
15
1 Star
17
20%of customers recommend this product.
(
6 out of
30)
Customer Reviews for Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Customer Rating
5
This is best TV I've owned in my life
on July 3, 2021
Posted by: Mrr7979
[This review was collected as part of a promotion.] Use it to stream movies and watch TV shows and videos and music on your TV and YouTube videos and photos from your phone and email them
Written by a customer while visiting Samsung US
Customer Rating
4
Like it so far
on July 3, 2021
Posted by: samsungtvowner
[This review was collected as part of a promotion.] use it for streaming. quality seems good. feels like darker images are tough to make out but that just might be the show. feels like the homepage is not very intuitive, but that's more of the UI than the physical TV, which is light and nice.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 7, 2021
Hi samsungtvowner,
Thank you for sharing your thoughts on the user interface and picture quality of your new 2021 Q80A QLED 4K TV. If the picture you are seeing out-of-the-box are not to your liking, there are several picture settings you may want to try adjusting.
You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for sharing your thoughts on the user interface and picture quality of your new 2021 Q80A QLED 4K TV. If the picture you are seeing out-of-the-box are not to your liking, there are several picture settings you may want to try adjusting.
You can select the Picture Mode that provides the best viewing experience. Go to Home > Settings > Picture > Picture Mode
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
You can also go to: Settings > Picture > Expert Settings > to manually fine tune your image.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Everything is top of the line
on July 3, 2021
Posted by: Neverguess
[This review was collected as part of a promotion.] I use my TV for everything even as a computer I watch everything on it it's awesome TV and I would definitely refer to family and
Written by a customer while visiting Samsung US
Customer Rating
4
The clarity
on July 3, 2021
Posted by: FlashHawk
[This review was collected as part of a promotion.] the clarity isn't what I thought it would be. the remote control is so awesome . the features are great.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 7, 2021
Hi FlashHawk,
Thank you for choosing the Samsung Q60A TV and for sharing your feedback regarding your picture quality. For optimal image clarity, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support via any of the below options:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for choosing the Samsung Q60A TV and for sharing your feedback regarding your picture quality. For optimal image clarity, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support via any of the below options:
1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
my eyes of love
on July 3, 2021
Posted by: mimi79
[This review was collected as part of a promotion.] I watched all my shows and to see ani n ated flimsy and games is amazing how uplifting the colors are how I feel like im in love the way this tech TV enhances the color the motion and sound
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on July 4, 2021
Posted by: TVguy40
[This review was collected as part of a promotion.] We upgraded our bedroom TV from a competitors we bought last year because the LG did not have the ability to download thr Spectrum app. The Q60T was a great choice as we can have all our apps without having to use an external device to do so. I've also connected it to my Ring doorbell pro and now get alerts on the TV when someone is at my front door.
Of course the picture quality and everything else is great as well.
Of course the picture quality and everything else is great as well.
Written by a customer while visiting Samsung US
Customer Rating
5
Fast boot up and stunning display!
on July 4, 2021
Posted by: Anonymous
[This review was collected as part of a promotion.] We use streaming apps more and more, and our biggest consideration was the speed at which apps respond. We are not disappointed. This Samsung boots up immediately and apps are very responsive. The display is perfect for us and handles gaming very well.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the picture quality and connectivity
on July 4, 2021
Posted by: Mojojoejoe04
[This review was collected as part of a promotion.] I use this TV a lot to watch my shows. The picture quality is amazing. Works well with my PS5. It also easily connects to my Note20 Ultra.
Written by a customer while visiting Samsung US