Customer reviews from Samsung US
Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Average customer rating
4.8
(1,551 Reviews)
Rating breakdown 1,551 reviews
5 Stars
1,284
4 Stars
203
3 Stars
32
2 Stars
15
1 Star
17
20%of customers recommend this product.
(
6 out of
30)
Customer Reviews for Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Customer Rating
4
Fantastic
on July 1, 2021
Posted by: CraigMac246
[This review was collected as part of a promotion.] Great 4k UHD Qled TV for the price range. Just a step down from the NEO QLED line. I would highly recommend it for the new X Box Series X console!
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 2, 2021
Hi CraigMac246,
I am happy to hear that you are enjoying your new 2021 Q80A 4K QLED TV featuring Motion Xcelerator Turbo+ for enhanced motion clarity and smooth, fluid motion at 4K 120Hz. Have you been enjoying the Super Ultrawide GameView & Game Bar – our new 2021 features allowing you to get into the game without distraction?
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung!
~ Samsung Specialist
I am happy to hear that you are enjoying your new 2021 Q80A 4K QLED TV featuring Motion Xcelerator Turbo+ for enhanced motion clarity and smooth, fluid motion at 4K 120Hz. Have you been enjoying the Super Ultrawide GameView & Game Bar – our new 2021 features allowing you to get into the game without distraction?
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung!
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
I love the picture quality
on July 1, 2021
Posted by: dbjr62
[This review was collected as part of a promotion.] We use it to watch our favorite shows and I watch sports as well and occasionally a movie.
Written by a customer while visiting Samsung US
Customer Rating
5
Outstanding product with outstanding features
on July 1, 2021
Posted by: Opu83713
[This review was collected as part of a promotion.] My new Samsung Q80A 65" vastly surpasses my expectations. I don't know how I have managed my home entertainment without its "smart" abilities. Its clarity is without equal.Opu_
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 2, 2021
Hi Opu83713,
Thank you for your purchase and review of the new 2021 Q80A QLED 4K TV. I am happy to hear that you are enjoying the realistic picture quality delivered to your screen with our Quantum Dot technology which powers over a billion brilliant shades of vivid and lifelike colors that stay true regardless of the scene’s brightness.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
Thank you for your purchase and review of the new 2021 Q80A QLED 4K TV. I am happy to hear that you are enjoying the realistic picture quality delivered to your screen with our Quantum Dot technology which powers over a billion brilliant shades of vivid and lifelike colors that stay true regardless of the scene’s brightness.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
3
Problems with YOUTUBE TV
on July 1, 2021
Posted by: SteVB
from Bismarck ND
i did a lot of searching for a 60 inch tv that would have the picture quality and options that make watching tv fun. but i have been having a problem with getting youtube tv. it will load up but then stop working when i select a channel or program. i called the support number for samsung and the tech guy tried to make some adjustments. then stated it must be a youtube problem. he game me an 800 number to call for youtube and it turned out to be a fax number or something as it only squealed in my ear.
i have an amazon firestick and it works just fine in a hdmi port on the tv, but i didn't buy a smart tv just to put a firestick on it. i'm about ready to return it unless i can get some help to fix the problems.
i have an amazon firestick and it works just fine in a hdmi port on the tv, but i didn't buy a smart tv just to put a firestick on it. i'm about ready to return it unless i can get some help to fix the problems.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 2, 2021
Hello SteVB,
Thank you for your review of Samsung's Q60A TV. Your experience with the YouTube TV app has been shared with our product teams. Please make sure that Auto Update is turned on so that your apps can stay current with the latest updates and patches. Navigate to the Settings within the App Store and set Auto Update to: On.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for your review of Samsung's Q60A TV. Your experience with the YouTube TV app has been shared with our product teams. Please make sure that Auto Update is turned on so that your apps can stay current with the latest updates and patches. Navigate to the Settings within the App Store and set Auto Update to: On.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
great tv
on July 1, 2021
Posted by: Chuck
[This review was collected as part of a promotion.] its our everyday entermant dont know what people did before tv we really enjoy this one biggest one i ever owned. We watch sports movies an play video games everyday thank you samsung.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 2, 2021
Hi chuck,
Thank you for choosing the 2021 Q80A 4K TV and for your review. I’m glad to hear that you are happy with the picture brought to you by our Direct Full Array designed to bring scenes to life with more precise contrast controlled by in-screen lighting that delivers deep blacks and pure whites with minimal halo or blooming. Motion Xcelerator Turbo+ gives you minimized blur and enhanced motion clarity allowing you to catch all the fast-moving action whether you're watching sports or taking advantage of newer Next-Gen gaming capabilities.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
Thank you for choosing the 2021 Q80A 4K TV and for your review. I’m glad to hear that you are happy with the picture brought to you by our Direct Full Array designed to bring scenes to life with more precise contrast controlled by in-screen lighting that delivers deep blacks and pure whites with minimal halo or blooming. Motion Xcelerator Turbo+ gives you minimized blur and enhanced motion clarity allowing you to catch all the fast-moving action whether you're watching sports or taking advantage of newer Next-Gen gaming capabilities.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Huge!!
on July 1, 2021
Posted by: RC88
[This review was collected as part of a promotion.] Huge 85 inch tv, with exceptional picture quality!!
Written by a customer while visiting Samsung US
Customer Rating
5
Q60A Samsung QLED 4K Smart TV review
on July 1, 2021
Posted by: reggie
[This review was collected as part of a promotion.] Great TV! So much different from the two other Samsungs we have (older of course). The remote has been challenging to get up to speed on but all is coming along quite well! Just different from the old remotes. The picture is incredible & the lack of reflection on the screen is so welcome. Very pleased!
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, July 2, 2021
Hi reggie,
It’s great to hear that you are happy with your new Samsung 2021 Q60A TV. Quantum Dots power over a billion brilliant shades of vivid and lifelike colors that stay true without fading, regardless of the scene's brightness. At only 1” thick, the sleek and slim AirSlim with minimalist details are designed to enhance your space.
To assist you in learning the various functions and settings of your new Solar Cell remote, you can download the Solar Cell Remote Guide directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “TVs”. From there, you can select the Q60A under "A Model Lineup" > "QLED 4K TVs". Additionally, you can find other guides and manuals to further assist you with your TV’s features.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
It’s great to hear that you are happy with your new Samsung 2021 Q60A TV. Quantum Dots power over a billion brilliant shades of vivid and lifelike colors that stay true without fading, regardless of the scene's brightness. At only 1” thick, the sleek and slim AirSlim with minimalist details are designed to enhance your space.
To assist you in learning the various functions and settings of your new Solar Cell remote, you can download the Solar Cell Remote Guide directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “TVs”. From there, you can select the Q60A under "A Model Lineup" > "QLED 4K TVs". Additionally, you can find other guides and manuals to further assist you with your TV’s features.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This is a awesome product.
on July 1, 2021
Posted by: SpeedyJose
[This review was collected as part of a promotion.] I use the TV for streaming and watching movies with my family thats why I think this TV is the best I also use it to play games
Written by a customer while visiting Samsung US