Customer reviews from Samsung US
Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Average customer rating
4.8
(1,551 Reviews)
Rating breakdown 1,551 reviews
5 Stars
1,284
4 Stars
203
3 Stars
32
2 Stars
15
1 Star
17
20%of customers recommend this product.
(
6 out of
30)
Customer Reviews for Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Customer Rating
3
I do not like. the remote
on June 29, 2021
Posted by: David
[This review was collected as part of a promotion.] It's hard tom change channels between Netflix hbo +', etc. with remote. if you don't finish a show, it keep popping up with this remote. It could just be me.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, June 30, 2021
Hi David,
Thank you for purchasing Samsung's Q80A TV and for your feedback regarding the Solar Cell Remote included with your new TV. So we can better understand the problems you are experiencing when changing channels and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We hope to hear from you.
~ Samsung Specialist
Thank you for purchasing Samsung's Q80A TV and for your feedback regarding the Solar Cell Remote included with your new TV. So we can better understand the problems you are experiencing when changing channels and provide you with troubleshooting assistance or warranty service, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
We hope to hear from you.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture quality
on June 29, 2021
Posted by: Nationwide23
[This review was collected as part of a promotion.] Best tv I’ve ever had! It does so much I’m still finding out cool new things it does everyday!
Written by a customer while visiting Samsung US
Customer Rating
5
This TV has superb features
on June 29, 2021
Posted by: Birdguy
[This review was collected as part of a promotion.] This is our primary TV. We use it the watch our favorite programs and movies. We also stream some movies. The quality of the picture is outstanding. The controls including the voice commands are easy to use. An outstanding product
Written by a customer while visiting Samsung US
Customer Rating
5
The best picture and television
on June 29, 2021
Posted by: DC4L03
[This review was collected as part of a promotion.] I love the HDR Plus I use it for home entertainment the Earc support is amazing the Q symphony with the soundbar is awesome I'm glad I upgraded
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful Picture and Easy Set Up
on June 29, 2021
Posted by: ShopGirl1
[This review was collected as part of a promotion.] I absolutely love my new TV! The colors are extraordinary and the picture is so crisp. But what really impressed me was the ease of setup. I was fully prepared to have to hire someone to help me, but the Samsung app made setting up the TV and the Samsung soundbar a breeze. The app also guided me through set up of Xfinity and the Xfinity remote so that one remote does all the work. I was so thrilled with that! I highly recommend this TV to anyone who is looking for a larger screen with a gorgeous picture and user friendly interface. One note of caution, while you won't need Geek Squad to help you set the TV up, you will need someone to help you to remove the TV from the box and set it on a stand/mount it. That is a two person job!
Written by a customer while visiting Samsung US
Customer Rating
5
HIGH TECH BEAUTY!
on June 29, 2021
Posted by: DESERTCOP
[This review was collected as part of a promotion.] ALL OF THE FEATURE ARE EXTREMELY EASY TO USE, WE WATCH NETFLIX, PRIME TV, LOTS OF SPORTS AND MOVIES ON DEMAND.
THIS IS ONE OF THE VERY BEST PURCHASES EVER FOR THE ENTIRE ELERLY FAMILY AND FRIENDS....
THIS IS ONE OF THE VERY BEST PURCHASES EVER FOR THE ENTIRE ELERLY FAMILY AND FRIENDS....
Written by a customer while visiting Samsung US
Customer Rating
5
I love the Samsung channels option
on June 29, 2021
Posted by: Loveturtle
[This review was collected as part of a promotion.] I use my Samsung for everything even for sleep also to just blast music and do chores nothing like a hot cup of chocolate curled up in front of my set loving life
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture & sound!!!
on June 29, 2021
Posted by: Dregirl
[This review was collected as part of a promotion.] This TV is amazing!!! I feel like I'm in a movie theater in my own home! The picture & sound are incredible! It's also very user friendly & interacts directly with my Samsung phone & laptop... it even interacts with my daughter's IPAD! Couldn't be happier!!! If you are on the fence about whether you want to purchase, I'd say make the plunge! It's totally worth every penny!!! Thanks Samsung!!! You da best!!! ❤
Written by a customer while visiting Samsung US