Customer reviews from Samsung US
Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Average customer rating
4.8
(1,551 Reviews)
Rating breakdown 1,551 reviews
5 Stars
1,284
4 Stars
203
3 Stars
32
2 Stars
15
1 Star
17
20%of customers recommend this product.
(
6 out of
30)
Customer Reviews for Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV
Customer Rating
5
Great TV with great features
on June 29, 2021
Posted by: mrairwaves
[This review was collected as part of a promotion.] I love my new tv and I would highly recommend it to anyone as it has a lot of great features and a really good resolutoons
Written by a customer while visiting Samsung US
Customer Rating
5
All around amazing
on June 29, 2021
Posted by: Pokerguy77
[This review was collected as part of a promotion.] This tv is all around amazing. The picture for movies is unbelievable and the clarity for gaming is the best. I would highly recommend.
Written by a customer while visiting Samsung US
Customer Rating
5
I love all the great features this TV has!
on June 29, 2021
Posted by: BBJKU
[This review was collected as part of a promotion.] I bought this TV for the bedroom, so thought 65" could have been a bit overkill...it wasn't! The picture quality is magnificent, making it feel like you're almost there IN the movie or at the game. I'm a little late to the smart TV scene, but coming from my dumb TV to this, what a difference. So easy to use.
Samsung for LIFE!
Samsung for LIFE!
Written by a customer while visiting Samsung US
Customer Rating
4
THIS TV IS SO FAST!
on June 29, 2021
Posted by: SamsungGirl4Ever
[This review was collected as part of a promotion.] Let me tell you, I had an older (i think 2013) QLED model Samsung tv and had to buy a fire stick because it didn’t have the ability to stream live tv with Hulu. This new tv is AMAZING, it is night and day the difference. The quality of this TV is incredible. It looks amazing on the wall , so sleek and bold. Everybody who comes over always comments on the TV and I think it’s hilarious because we have other art on the wall but nope, they comment on the TV. I use it to watch all the streaming apps. The feature I think I love the most is being able to switch between streaming apps so easily by clicking the “home” button on the remote it pops up with all my streaming services to select. I also use this tv to play my Nintendo switch. The picture quality is so clear!!!! I personally did a ton of research when looking for a new tv and I knew I wanted Samsung, I highly recommend this one if you are looking for an upgrade.
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new Samsung smart TV
on June 29, 2021
Posted by: Pryder100
[This review was collected as part of a promotion.] This is the first smart TV I have ever purchased. It is also much larger than the 50” flat screen I already have. The 65” Samsung smart TV has helped to make watching TV an “experience”. The picture is crisp and clear, making you feel as if you are part of the action. We love this TV so much, we purchased a second Samsung with a smaller screen size for the bedroom.
My wife & I also love being able to access and watch purchased programming using the Apple TV app. We also spend quite a bit of time watching YouTube videos as well as regular programming on YouTube TV. We no longer need to use satellite or cable to watch our favorite shows or sports.
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on June 29, 2021
Posted by: Lsim
[This review was collected as part of a promotion.] Picture is great. Little bit of learning curve but I’m getting there.
Written by a customer while visiting Samsung US
Customer Rating
3
Picture is great-sound, not so much
on June 29, 2021
Posted by: DCinWashington
[This review was collected as part of a promotion.] There seems to be no sound leveling with the TV and Samsung sound bar. I’ve tried every configuration and every menu I could find, but my wife and I are still surprised that we can hardly hear conversations on a program and then the next scene there’s a loud explosion that surprises us. Some TV stations have different aspect ratios, and we are unable to change the display.
Response from Samsung USBy Samsung Specialist, Samsung Brand Ambassador, June 29, 2021
Hello DCinWashington,
Thank you for choosing the 2021 Q60A QLED TV and for your review. We appreciate your feedback regarding the sound quality. We recommend enabling Auto Volume which automatically adjusts the sound to a certain level when changing channels or switching to another external input.
Please keep in mind some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try cable connection again.
The Q80A also features Active Voice Amplifier (AVA) which further detects disturbances and enhances the on-screen voices for clear dialogue.
Go to Home > Settings > General > Intelligent Mode Settings. Turn the options on or off to meet your needs:
- Active Voice Amplifier is available only when the sound sensor of the TV is active and the sound output is set to TV Speaker, or a Samsung Soundbar interlinked with Adaptive Picture is connected.
- Adaptive Sound+ provides optimized sound quality by analyzing the viewing space and the acoustic components of the content
- Adaptive Volume Automatically adjusts to a specific volume level while you are watching TV.
Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
You can also customize sound with Expert Settings.
Go to: Settings > Sound > Expert Settings
I hope this helps. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Thank you for choosing the 2021 Q60A QLED TV and for your review. We appreciate your feedback regarding the sound quality. We recommend enabling Auto Volume which automatically adjusts the sound to a certain level when changing channels or switching to another external input.
Please keep in mind some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try cable connection again.
The Q80A also features Active Voice Amplifier (AVA) which further detects disturbances and enhances the on-screen voices for clear dialogue.
Go to Home > Settings > General > Intelligent Mode Settings. Turn the options on or off to meet your needs:
- Active Voice Amplifier is available only when the sound sensor of the TV is active and the sound output is set to TV Speaker, or a Samsung Soundbar interlinked with Adaptive Picture is connected.
- Adaptive Sound+ provides optimized sound quality by analyzing the viewing space and the acoustic components of the content
- Adaptive Volume Automatically adjusts to a specific volume level while you are watching TV.
Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
You can also customize sound with Expert Settings.
Go to: Settings > Sound > Expert Settings
I hope this helps. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing picture and performance!
on June 29, 2021
Posted by: wc2w
[This review was collected as part of a promotion.] This was an upgrade from a 3 year old Samsung and what a nice upgrade it is. Picture is outstanding and the processing speed is lightning fast! Love the integration with amazon echo products too. Highly recommend!
Written by a customer while visiting Samsung US